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HELP Vodaphone contract netbook damaged (now sorted thanks)
Hi sorry if i have posted in the wrong bit i bought a contract netbook online from Vodaphone for £30 a month - i collected it today from shop but now the screen is broke - basically one of the kids picked it up by underneath and top am guessing theyve pressed a little too hard on top and now there is a big black line down…
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Help! I'm confused about which broadband provider will be best?
Hi everyone, my first post on here so please be gentle with me! Have just recently moved house after 6 1/2 years fault free service with Sky for TV, phone calls & broadband :T Now we have transferred our TV package to Sky (got a good deal for free Sky+HD box & free installation) but they are unable to provide braodband…
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Need help finding a package
Plusnet have upset me this weekend by withdrawing international calls without telling me, and then having a major attitude problem when I ask for my £80 back. (Even going so far as to suggest that I should have signed in to their website every day to check for updates to terms and conditions. What makes them think they're…
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No Virgin Media Broadband or TV for 3 weeks. How can I negotiate compensation?
Hi All, I live in a flatshare with 3 other people (4 people total all mid-20s working professionals) and we have Virgin Media's phone, TV & broadband package. As you can imagine, we use the internet a lot in my house. My flat has been without our Broadband or TV service for over 3 weeks now. We lost our service on December…
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New broadband availability checker tool - feedback
Hi all, We've built a new tool to help you find the cheapest broadband that's available in your area, and we'd like your help in testing it. It's in the cheap broadband article; if you could spare a minute to visit the broadband best buy checker tool and tell us if it works for you, or if you've spotted any issues, that'd…
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Moving providers, advice please
I have decided to change from Plusnet broadband and homephone to Sky, mainly because I want Sky tv and have calculated that it will only cost me just under £10 per month more than I pay out now to get Sky TV if I switch broadband and phone to them too. I have been with Plusnet for a year on 8th Feb. Have seen an offer on…
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Beware Talk/talk/tiscali
Like many on this forum I have had problems with this company and through my experience I would like to warn anyone thinking of leaving them, first thing to do once you have been activated by your new ISP is cancel all direct debit accounts you have with T/T/tiscali because they will still continue to take money from your…
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Cancelling O2 broaband question
I need to ring and cancel o2 hame broadband. I dont require another broadband in the near future. Does i need to get a mac code off them or is that just used as a method of cancelling when changing providers as with mobile phones? Thanks
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Can't receive certain emails?
Certain emails have not been arriving but others (including junk mail) have been getting through. Can anyone help me out as this is driving me nuts?
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MSE Private Messages
Hi I have a question :p ! Even though I have sent replies to private messages here on the forum, why can't I see my ''sent items''? I sent the messages a few days ago, but they're still not available to view. How come?
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Which Broadband Provider
DD has a laptop and dongle. She has a deactivated BT line.Now she is asking me about Broadband. My broadband and phone is with two different companies. Am I right in thinking that she will have to pay line rental on top of Broadband payment. Ive looked and some appear to include rental. Am I right in thinking she will have…
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No contract Home broadband
Does anyone know any providers who offer no long term contracts for home broadband? I have only found post office so far.
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Stupid question about cable phone/internet
We've just bought a new house and I rang up BT to get the phone installed. It turns out that BT have never supplied it or, if they did, have no records of it. This is feasible - we've done some investigating and all the phone sockets in the house have ntl or Virgin Media branding. It was rented out by the previous owner…
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Advice needed on Sky Broadband
Hi all I have been a Sky broadband user since early 2008 and this was included in my TV package (paying £66 per month for movies, sports, HD, etc). I received an email on 25/10/10 to advise that I had gone over my monthly usage limit of 2GB and that if this happened again within the next 6 months, I would be upgraded from…
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Broadband if you're not Unbundled (LLU'd)
Hi, Is there any good cheap broadband packages available if your one of the many in the UK who's exchange hasn't been unbundled yet? Depending on the ISP provider they either cover 70% or 80% of the UK only, what about the rest of us? Have ISPs stopped unbundling exchanges, their % seems to stay the same? Mark.
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virgin media?!
i went onto virgin media webpage and ordered tv,broadband and phone all went through ok got a date was coming to install. i get an email telling me that they can not come and install as there is an outstanding balance at this address . i put on the aplication bit that we moved in may 10 ...and gave my previous address.…
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Any Broadband useage counter recommendationss ?
Hi I need to download a free Broadband useage monitor, now that I have transferred to a capped rate and have received the dreaded email saying "You are close to your limit (aka your children spend too much time on Youtube) ", and wondered if there were any recommendations ? Something simple but accurate would suffice.....…
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BT for line rental ?
Hi All, Our local exchange has just been upgraded with LLU and we can now get the Sky Talk and unlimited broadband package at about £30 p/m less than the BT deal because we're already Sky+ customers. A bigger saving comes from us taking the Sky line rental instead of the BT one. In the past, we've shied away from NOT…
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BT Broadband – How is it Possible to Offer such a Poor Service
Our broadband stopped working about 5 or 6 weeks ago. Since then, we called BT nearly every other day but the problem has not been resolved and I cannot imagine it will eventually. Every time we end up talking to someone in a call centre and have to tell our story all over again. It looks like we have not been told the…
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Using unlocked 3 mifi with foreign SIM's
I plan on getting the 3 huawei e585 mifi device when traveling to australia, new zealand and the USA. Does anyone have experience doing this, or can offer info on the best SIM offers and companies to use? Obviously the device will need to be unlocked, but i have all the info i need to do this myself. This is the info i…
