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TalkTalk no longer value
For several months now I have been a TalkTalk member under the Pro/Plus package for phone and Broadband. Everything was going fine to begin with. Apart from a first payment hiccup. Basically they charged me twice on the setup fee, but instead of refunding it, they set up the account so that I won't be charged any further…
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Mozilla Firefox
Hope someone can help I cant seem to log onto Firefox never had a problem before. I click on the desktop icon and nothing happens , I go through the 'all programs' and click there nothing again. Can anyone shed any light ?
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BT Total Broadband Package NIGHTMARE
After being with AOL for £19.99 p.m. for 7 years and having a separate BT Landline, I decided in August 2010 to switch to the very enticing BT package of Total Broadband Option 1, Broadband and Calls for £6.99 for the first 3 months. This was confirmed and transferred on 13 Sep 2010. Total monthly cost £20.77 On 7 October,…
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Tiscali/Talk Talk
Well, where to start...:mad: I was with Tiscali for a few years, paying £14.99 per month for broadband, no problems at all with the direct debit coming out every month on the 1st of the month just after payday and everything was great. Until they were taken over by Talk Talk... Then, I noticed my bill had suddenly gone up…
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BT contract quandry
Hi folks, I signed up to a BT phone/broadband/Vision contract just under 12 months ago. I knew i was only going to be at the property for 12 months so stressed over and over again that i could only have a 12 month contract. i finally got a deal i was OK with (after about 8 different quotes with 8 different people). Nearly…
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Home based broadband no phone line
Dunno if this is possible, but am after homebased broadband with out a phone. We are currently hooked up to BT (we get tone) but after a row over a bill they cut us off, and we said shove it. We have a dongle which is fine when your out and about but are looking for something more substantive for home use. We get by at…
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TalkTalk win an award...
From anecdotal evidence here it is probably well deserved..... http://www.dailymail.co.uk/news/article-1346322/TalkTalk-wins-award-worst-customer-service-2010.html
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BT'S Really really Rubbish Service
i'm desperately trying to get out of my contract with BT because of their consistent bad service. I've had no end of problems but when I finally thought things were sorted I had to enter another 18 month contract with them or my problems wouldn't have been sorted. I trying to think of an excuse to leave them without the…
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Virgin Media competitive or not? Any ideas?
I've been with telewest, now VM, for 5 years. I have to say I find it next to impossible to compare the package I have from them via cable with alternatives. I get: 1. unlimited anytime broadband 2. TV which includes their on demand services and 3. Landline including unlimited calls to other, geographical UK landlines This…
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Plusnet price promise
I received an offer through land mail, from BT promising 18months broadband for £5 month.(I am with F2S presently) I read up my Which? magazines & saw the customer satisfaction for BT was low. Plusnet scored well. On the Plusnet site it states "We will not be beaten on price" So I called up. They stated that this was a…
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O2
hi looking for a new broadband provider and was on O2 website put my p/number and postcode in and the estimation was 17 meg , i have checked with other providers websites and they consistantly state between 2/3mb. i phoned up O2 to ask how that works and he said it depends upon the providers software at the exchange could…
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BT broadband & Phone Help
My father had broadband and phone through BT, he phoned BT to inform them he did not wish to renew the broadband with them last February but was not cut off until september/october. He was unaware that the broadband was still connected. He has now received a threatening letter from Collect Direct who have bought this debt.…
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3Mobile free off from Currys/PCW - caution
Took up an offer at PCW - when you buy a laptop, an extra 99p gets you an empty box that eventually turns into a mobile broadband dongle and the first month of 5GB usage for free. Eventually got the dongle a few days ago. Connected it to the lappy and registered it all with 3. Imagine the surprise when we found that there…
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Any truth in statement from BT Sales?
I had a sales call from "Kieran" from BT last night, at an inconvenient time, so I put them off until later. During the call, the salesman stated that BT can offer higher speeds than other providers because "they own the lines". I know that they do own the lines, but can they offer higher speeds? Sounds a bit unlikely to…
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AOL..losing connection frequently.
Hi, im frequently getting disconnected form my AOL wireless service. Keep having to reconnect and use troubleshooter to reset adapter etc. Also regularly get AOL not responding messages and very slow page loading. Any help please.
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Cancelling BT Broadband question
I took on a tenancy at a house in December and had BT broadband installed, signing up for an 18 month contract. Unfortunately as I work on a contract basis I have now taken a job in another part of the country so need to leave the property. I am in negotiation with the Landlord regarding an early termination so need to…
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2 wireless N USB dongles bought in store - can I return?
Hi all I bought 2 wireless N USB dongles in store from PC World (reserved online, collected in store) to go with my new wireless N router. However, the performance of these wireless N dongles leaves a lot to be desired, with video streaming being slow and choppy and in some cases the dongles simply stop working until they…
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O2 broadband 100% coverage?
Got a call tonight from O2 trying to sell me broadband. My rural area is only served by BT with literally no LLU presence, but the salesman seemed to be of the opinion that O2 are planning to have 100% coverage by June at the latest! Has anyone else heard that, or was he telling porkies?! Seems a bit unlikely to me!
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plusnet extra charges for creditcard
Just received this email from Plusnet totally misleading and a rip-off to boot, is it legal, I am sure that the charges are not that much Save £1.50 on your bill each month by paying using Direct Debit Here's a quick reminder that we're introducing a £1.50 processing fee from 1st February if you pay by credit or debit…
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Questions about bb - confused!
My boyfriend and I have just moved into a flat. The previous occupants had a BT line and this has been disconnected. BT says they can reconnect not problem. We want unlimited BB or if not then up to 40GB per month. However we have no use for a landline and don't want to pay to have one. My boyfriend thinks he may have…
