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lack of email notifications
just joined,good site by the way ;) have posted a couple of times and had replies,but no email notification of them :confused: . i know i,ve configured the cp right (i think :rotfl:) any ideas ?
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Virgin Media Cancellation Fee Rip Off
I cancelled my Virgin Media contract because I was moving house. I was with Virgin for years (It was NTL before that, and originally CableTel), Virgin charged me a cancellation fee of £53 for each service! To cancel the TV package: £53 To cancel broadband: £53 To cancel the telephone: £53 Total cancellation fee: £159 What…
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Utility Warehouse 40GB
So I got a letter today from Utility Warehouse saying that we'd surpassed our limit of 40 GB in October. Apparently we used 83 GB over our allowance, and so they're charging us almost £50 extra + VAT for that month. They said that they cahrge £1.50 per GB over allowance, so firstly surely they should have charged us 83 x…
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Mobile internet and laptop-where to start?
Hi there, I was wondering if anyone could offer me some advice? I'd like to get a laptop with mobile internet but I don't know where to start. What packages are the best value for money? And what sort of specifications should I be looking for in a laptop? Should I buy them seperately or go for one of the free laptop deals?
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virign media
HELP im a bit blonde when it comes to buying internet etc...........I currently have a orange dongle 3gb(i think) £15amonth.......I dont have a house phone line..... I am a student living with my 2yrold daughter as I am renting I dont want to be tied into a 18/24month contract.......... so I came across Virgin Media site…
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Charged £35 for free installation? Virgin Media
I joined Virgin Media through their website in late-October. I am sure it said "free installation" when I joined but yesterday I got my first bill and it showd a £35 "manned installation charge". I phoned them up and they said the installation is only free if I took phone and TV as well as broadband. I checked their…
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Virgin broadband rolling contract
I have XL tv + XL broadband for £42 a month and have had this for a year (although I have been with Virgin for 2 year, the first at a higher price). My contract is expiring in about 6 days time so I phoned up the retention centre to see if I could either keep or improve that price for the services I am receiving. The guy I…
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Virgin download speed
Please can someone help to clarify what download speed I should expect to get on my Virgin Media cable broadband connection. I am on a "large" package.I have a ethernet connection straight off the new modem. During the day we get around 1.9 Mbps,however during the evening when we want to use the internet it drops to around…
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Virgin Broadband - moving house problems
Advice and help please! I moved house a week and a bit a go and took my Virginmedia Broadband with me. I was told that I would be put onto a 12 month contract and confirmed it would be £10 a month which I was paying before. However the contract turns up and tells me it will be £18 a month! More phone calls and being put on…
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BROADBAND SPEED ONLY 1Mbps!!?
I've just switched my line from Virgin to BT today. Now that my phone is in I checked to see that i could start getting Broadband Installed. I went to the BT ADSL checker to see my line was now available and I get this message !!!!!!!!? Why IS 1Mbps MY max speed? I'm a stones throw away from my exchange.
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Broadband Security?
As part of my urgent recontracting with BT Broadband I have lost/foregone the McAfree security package included in my previous package. Can anyone please advise what the best alternatives security package is? Is Kaspersky a reasonable package in terms of reliability/ease of use/price please? Thank you
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How to go wireless? Please help?
My wireless BT broadband hub went faulty and as I was desperate to get back on line I was 'persuaded' to re-contract with BT so they could send me a new hub which arrived today. However, I lack the knowledge to get it to work wirelessly (is that a word?). I'm currently connected by wire which is messy. Can someone please…
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Any help appreciated -switching phone+broadband to Tiscali or O2
I am bit overwhelmed with the amount of info and stuff I have to check to get a good deal so I thought it will be best to list my questions here and a kind MSE-er(s) can help me with the queries :) I am currently with Pipex (was with Bulldog before Pipex took over) and am paying £20 for phone and unlimited broadband. The…
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upgrading 3 mobile boradband contract
My current 3 mobile broadband contract is due for an upgrade soon. I got a good deal 18 months ago - 15 GB a month for £15 + cashback from quidco. I would like to get 15 GB again as i'm heavy user, but can only see 5 GB a month. Does anyone know of any sites I can get a good deal again please ? I have looked but get easily…
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Aol broadband cancellation charges
Hi I have been with Aol many years but have recently taken up with Talk Talk package. Cancelled my direct debit with AOL, talk talk was suppose to take care of that but failed to. Anyhow AOl keep ringing me , first asking to confirm my name and address postcode etc for which refuse to do, they ringing my why should i give…
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Virgin Media Broadband connection 'drops out' constantly
Hi, has anyone else been experiencing issues with Virgin Media broadband recently? My connection "drops out" and reconnects every few minutes - it's very frustrating if you want to try to download anything or watch replay tv. I am also getting speeds of around 1 or 2mb but I am on a 10mb plan. I get the same issues when my…
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Hereford - temporary mobile broadband Help!
Moving to Hereford next week - will take a week or so for broadband to be switched on and need internet continuously. Am considering mobile broadband - any recommendations? Am aware 3mobile is struggling in this area currently.
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'SKY' of problems
Sky is the worst company i have ever done business with. Currently, i am living in a 'SKY' HELL. I took TV, Broadband and Phone with SKY. They advertise an up to 20 Mb Broadband speed and the speed i get is close to 1Mb. I had numerous problems opening up basic picture files on the internet when i was on the highest…
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Bt fon
Hi im thinking of moving from sky broadband to bt and use their fon service out and about , has anybody done this and what is it like . I wont be moving till end december . At the moment for mobile use i have a 3g dongle on pay as you go .This can be a bit up and down so thinking of change
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Trying to migrate from Virgin Media which ISP
Hi Hope someone can help I am trying to migrate from Virgin Media, for a number of reasons (mainly cost, about £60 per month and bad service). I am no longer happy to pay £25 for 10 Mbps. What I need is a new phone line, a phone package and BB (with at least 80 GB allowance) Having read Martin’s article, I’ve researched…
