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Broadband & internet access

Archives for December 2008

BT reduction BB and Phone
Hi, I'm new to this forum, thought someone might be interested in my experience with BT today. As I'm coming to the end of my first year with BT, I rang them up to see if i could get a better deal. I'm currently paying £24.99 for option 3 BB, and £22.99 for my phone. After telling them I wanted to cancel my BB because I…
Broadband in a new-build
Hi, I'm moving into a new flat in the next week which is a new build so I assume that the BT line would not have been activated. I've been searching for information on how to get the best price broadband and am getting more and more confused then more I read! Essentially all I really need/want is the broadband. I'm not too…
Switching Broadband Providers
Can anyone please tell me if I switch from my current provider, is it possible to take my full current email address with me? I'd like to change but the thought of all the hassle a new address would bring puts me off!
Cheapest way for Unlimited Broadband?
Hey guys, my first post so please be gentle :) I'm basically looking to save money on my broadband. I currently have a home phoneline just to get the broadband (which sucks) and I was wondering if there is anything out there cheaper than what I am paying. Heres what I have:* BT "Unlimited Weekend Plan" (Standard package?)…
BT Total Broadband Cancellation Fee
My current (18mth) contract with BT ends next month. I'm on Total Broadband which is internet access and landline phone. Following is an extract from their amended T&C's published in Oct 08, and effective from 2nd Dec 08: - "BT Total Broadband and BT Total Broadband Anywhere price terms Ending the service* When you end…
Broadband & Telephone
Here goes, & it is a long one. We joined, or we thought we joined Talk Talk but have since found out it was Onetel. in June 2006. I was trying to register my Nectar card with TalkTalk to discover we were actually Onetel Customers. Never been told that and none of our bills actually mentioned Onetel except for the web…
Cheap o2 Broadband: 20 Mbps Unlimited package for £5.17/month
20 April 2009 What's the deal? It's possible for anyone with a BT line, living near an o2-laden exchange, to get unlimited download broadband for £5.17 a month, or even less if you are an existing o2 customer. O2's now undercut its own cheapest unlimited broadband deal, by offering 3 months free on its premium package,…
Added home-phone to broadband contract so when does it end?
Hi all, new to this board, have searched but couldn't find a similar thread and was hoping someone could help me please. I took up the free laptop offer last year and signed up to orange broadband for 18 months. 6 months later I upgraded to their home phone as well for a set price for the 2. Does that mean my original…
Quidco on PAYG O2 Mobile Broadband
Does the £40 quidco for O2 'mobile broadband' apply for PAYG mobile broadband, or is it contract only? http://www.quidco.com/o2/ Also, as I am a quidco nooby, is it guaranteed to track, or is there a possibility they will not pay? I ask because, if quidco is included, I could get a one month trial of 3gb O2 mobile…
Talk Talk and moving house
Can I pick some brains please - and bear with me as this is a long one. I've just gone through 3 phone calls with TalkTalk and come out with three different answers, none of which completely tie in with what's on the website, or with what I have been told in the past, so here goes - Back in August I got a call from TT…
O2 Broadband Sale
o2 have launched a sale on their premium and pro options whereby you receive 3 months free of either. What I wanted to know was as an existing customer - can I upgrade to get any of these offers?
can anyone advise on wireless router
My cousin is trying to obtain a wireless router from her BB provider (BT) and they are quoting her £44..... I think this is a bad price considering she is an existing customer on broadband........ also that you can go online with BT and buy a wireless router cash for this amount !! Can anyone advise? My other cousin got a…
O2 Broadband - £70 Cashback
If you are thinking of changing to O2 Broadband (I have and the service is excellent), Quidco have just upped the cashback to £70. Free connection, free wireless box, 8 Mbps unlimited. If you are an O2 mobile customer it is only £7.34 per month. Contract or PAYG. So with £70 cashback, the first 9 months are free !!
£10.50 offer for talk talk phone and broadband
I notice in Martins weekly email, he mentioned a talk Talk offer: https://www.talktalk.co.uk/12 months which gives phone and broad band for £10.50 for the first 12 months, anyone know if this offer is open to only new customers? I am currently with talk talk, paying £16.99 a month for broadband and phone. Tried to check…
Pipex hell
My mother is a member of Pipex and is on a 8mbit connection contract. 2 months ago it dropped to 472kbitps from 6.8 to 7.2 mbit average connection. Phoned Pipex and they denied all knowledge and eventually after 5 calls told us our line was the problem, BT came out and checked the line, they said it is running perfectly…
Alternative BB supplier
Hi I have been looking to change my BB supplier (Virgin) for a while now but the whole thing is very confusing. I'm on £15 pm for BB only, through a BT line which I only have for that purpose, the problem is that I'm a long way from the exchange so the service can be very slow, often at around 5pm it slows down to nothing.…
Talk Talk-Vat decreses,bill increases!
If you have a deal with talk talk on broadband,check your latest bills.I usually recieve a credit on my bb bill of £12 against the tariff for having landline,but they have reduced the vat on this amount meaning the actual bill I have to pay has increasd.Just trying to sort it out,only been on the phone about an hour so…
Best mobile broadband?
My dad is having my old computer so we are trying to sort out the internet for him. He doesn't have a landline and it costs a fortune to get one put in from BT so we thought we'd do the mobile broadband. I wondered if anybody could recommend a good package? He wont be downloading huge files, he's a total newbie to…
T-mobile broadband retention deals?
I'm about to give my 1 month's notice on my T-mobile broadband dongle. I'm coming to the end of £29/month for the 3GB deal. From what I can see, new customers can currently get: FREE DONGLE: £15/month for 18 months contract, (£15 initial discount) FREE SHARE DOCK: £20/month for 18 months contract FREE LAPTOP: £25/month for…
What the....?
OK, if you read my previous thread, I managed to get AOL down on price, and received an email from AOL with my price plan details... I had a bout of curiousness to see if my details had changed over on http://myaolbroadband.co.uk and I got this little message: "Unfortunately, you cannot access this area as you do not…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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