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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Octopus Intelligent Go 6 hour changes being rolled out.
Upcoming changes notice, from octopus Electric vehicles are booming. In March 2026, over 22% of new cars sold in the UK were electric, and the old fear of "range anxiety" is practically dead. With modern ranges hitting 300 miles and a rapidly growing network of ultra-rapid chargers, most drivers just plug in every few days…
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Smart Meter Issues After Switch
We moved our energy from Octopus to EON Next on March 19th, I have an EV so it was Important to get a decent overnight tarrif and with the events in Iran I was looking for a fixed rate and this fit the bill. A couple of days after the switch I noticed the smart meter was still showing the Octopus details and tariff. This…
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E-on can't access smart meter after switch, now overcharging me
Having got an EV and home charger, I switched to E-On's "Next Drive Fixed V23" tariff, at 9p per KwH overnight. They say they can't connect to my smart meter (which worked fine with Octopus) and have stuck me on their basic tariff at 23.8p per KwH. The latest email said " "We'll be in touch to let you know what exactly…
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Tomato Energy goes bust - here's what you need to know
If you're one of its 15,000 household customers, your supply won't be affected and any credit balance you had with the firm will be protected – but you should take a meter reading now. Here's what you need to know. Tomato Energy goes bust – here's what you need to know If you haven't already, join the forum to reply.
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Tomatopia Discussion 2026
Happy New Year! I thought we need a new Thread to discuss this - because not everyone uses Facebook. Has anyone else heard anything?
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energy companies and the windfall tax?
Hi, why cant the energy company's reduce the bills to us, the consumer, so that they dont have to pay the windfall tax, win win, as they are still making the same profit without having to pay the windfall tax.??
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Heat recovery system for mixer showers
Have just had a new EPC (rating A 118) and one of the two suggested improvements is heat recovery system for mixer showers I've never heard of these - does anyone have one? Do they work well? Are the worth the cost of installing? TIA
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Not quite understanding the Fuse fix
Before I moved to Fuse I was with Octopus. When I was on a fixed deal with Octopus my monthly bill was the same each month. I paid a set amount & over the course I ended up building credit. Same with Shell when I was with them before Octopus. When it came time to lock in on a deal again, Fuse were the fit for me - so I…
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IHD stopped showing electrical use/mini not showing gas.
As title really, smart meter installed (Landis+Gyr E470 type 5424) 4 years ago.has worked fine, since a few days ago the IHD screen now only show gas usage (Chameleon) so what have I done ? how to fix. Now by chance I have just got my Octopus mini set up & that's not showing gas, am I just unlucky…
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Plug in solar
https://www.euronews.com/green/2024/07/23/solar-balconies-are-booming-in-germany-heres-what-you-need-to-know-about-the-popular-home- There was an item on radio four about a booming trend of pug in solar, in Germany. I got the impression that you just plug it into your 13amp socket and it gets used by your appliances. Have…
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Home Energy variable vs Octopus fixed
so I’ve read through Martin’s advice and any threads but still struggling to figure out what to do. We are on the Home Energy variable tariff which is a discounted vs price cap tariff. Currently averaging around 10% below cap. With July price cap looming is it worth sticking with it (hoping that even if price goes up it…
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4 pole isolation
Hi, just wondering if anyone could help me which an issue I have with EDF. Im having a kitchen extension done and I need EDF to do a 4 pole isolation switch before my builder can start, I have been waiting for months for an appointment each time I phone them I get told there is no appointments. I don't know what else to do.
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Ovo energy
I pay my energy bill by DD monthly and never check my account until January this year.It showed over £1000 in credit.I questioned it and was told they didn't have a meter reading for my electric despite having a smart meter.I gave it 10 days after the engineer had been out questioned the credit again.I cancelled Januarys…
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Infrared Heating for Home
Not sure the best place for this and a quick search showed only posts from over 10 years ago for IR heating. I live in a flat in a converted church. Solar, heat pump and gas are all out of the question. We have old electric panel heaters (dunno if I'm using the right name really) but they are Consort, 2000KW I think and…
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Paying back WFA £200
Strange question, I believe £17 a month was mentioned as being reclaimed for the WFA £200 for earnings above £35,000 for this year. How is that to be achieved? I have private pensions as well as State Pension and I also work two days a week, currently 16 hours. I pay tax on my monthly income and the private pensions. After…
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Cheap Energy Club Cashback
I initiated a switch in November to a cheaper tariff with my existing supplier British Gas.At the time it did say you would qualify even by switching tariffs with the same supplier. am still waiting for my cashback over 6 months later. Getting no help from either Energy Club chat or BG as they say it’s a third party switch…
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Aclara SGM1416-B Smart Meter historic data
I have been renting since November 2025. The flat is fitted with the above meter and I have been sent lots of estimated bills from EDF Energy for the month of October 2025 - when I think the flat was empty - the previous tenant having moved out. Nothing really to do with me since I use Octopus but I'm trying to clarify the…
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Tomato Energy Credit Scam
In July 2024 I left Tomato Energy to a new supplier, however I had a credit balance with them of £145. I wrote/complained to them but it took until October 2024 to get them to agree to credit my WattsApp on line account and issue a final bill, which they did. What they did not do is credit my Bank account. A month later…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.