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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Solar use vs export
This discussion was created from comments split from: New Price Cap 1 April 2026 Octopus Fixed.
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Well that was a short drop in prices...
Thank you Octopus IOG tariff. April Price drop Now informed May increase. So prices re now higher than pre April drop 🤣 Suppose bright side is off peak is a fraction cheaper 😜
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SSEN Connections
A few years ago I requested my electric meter be moved. I lived in a farmhouse and the meter was in a barn belonging to someone else. I was initially told because I paid the bill for both meters it was my supply and moving the supply cable at a cost of 500 pounds. Paid it, then was told that I would have to install a…
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Octopus Energy price Hikes 1st May 2026
Just had an email from Octopus energy detailing their upcoming price hikes on the 1st May. Standing Charge up by 3.56% EV rate 11;30pm to 5.30am up an astonishing 32.7% Day rate up 8.97% Overall my bill for the year is up 11.25%
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Cadent moved meter too near electrics
When Cadent 'upgraded to gas supply to our house, against my wishes, they moved the gas meter to another wall making the meter difficult to read and the pipework to it is not neat as it was before. At the time, I was unable to have the strength to argue as my seriously ill father, who I cared for was in his last weeks. I…
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Octopus Energy reviews: Give your feedback
This is a feedback thread on energy supplier Octopus Energy Please share your experience with other MoneySavers. Click reply to take part * Did your switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t…
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Plug in solar
https://www.euronews.com/green/2024/07/23/solar-balconies-are-booming-in-germany-heres-what-you-need-to-know-about-the-popular-home- There was an item on radio four about a booming trend of pug in solar, in Germany. I got the impression that you just plug it into your 13amp socket and it gets used by your appliances. Have…
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MSE News: Energy firms to trial ‘low or no Standing Charge’ tariffs from April – here’s what we know
Four energy suppliers will introduce 'low or no Standing Charge' tariffs on a trial basis this year, regulator Ofgem has confirmed to MoneySavingExpert.com (MSE). The firms taking part are British Gas, EDF, E.ON and Octopus. We don't have all the details yet, but here's what we know so far… Read the full story:…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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Price cap confusion
Hi. Apologies for sounding ignorant, but I am a bit confused as to whether I need to switch or not. I am with Octopus currently, and they have been fine. My current tariff runs out in May, and i have been offered a choice of fixed or flexible rate by them. The flexible is currently coming in at slightly under the price I…
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Meters not reading, what are my rights?
I have gas and electric smart meters and neither have given readings since 19th March 2026. I’ve had two payments of £40 for Guaranteed Standard for Performance because they didn’t reply to me when I notified them . I was told two weeks ago that the meters needs replacing and they’re waiting for an appointment. I was told…
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My address can't have a smart meter - how to access off peak deals
Hi Does anyone know of a way of getting off peak deals when they live at an address that cannot have a smart meter? Due to poor signal strength (WAN) I think. I live in a village in the Yorkshire where most houses have smart meters, but I seem to be just out of reach. The company supplying the smart meters (Arqiva) hasn't…
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Scottish Power RTS replaced with Smart Metre
I have had my RTS metre replaced with a smart metre by Scottish Power, they didn't tell me that I would need to install a timer for my heating and hot water as the water is heating 24/7 and my storage heater is on for the full night rate - 11pm to 7-30am in winter or 12pm to 8.30am in summer, because I didn't find out…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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Blocked from switching suppliers due to OVO back-billing dispute – Ombudsman ruled in my favour
I’m looking for advice on a deadlock with OVO Energy regarding a back-billing issue that is preventing me from switching to a cheaper supplier. The Situation: The Issue: OVO failed to bill me for gas for over 12 months. They eventually issued a catch-up bill for over £2,000. Ombudsman Ruling: The Energy Ombudsman ruled in…
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How are people actually calculating their home base load?
I’ve been looking into plug-in solar recently, but before jumping in I want to properly understand my base load and how much I could realistically offset. What I’m trying to figure out is what methods or apps people are using to calculate their base load accurately. I’m aware it’s basically your constant usage like fridge,…
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Flexible Octopus tariff - is my understanding correct?
Dear All, Just want to check my understanding before making a bad decision in terms of changing tariff. It's not at all clear from the tariff info but it states the following. "Flexible Octopus prices follow wholesale costs and update every 3 months." I found this website https://www.octopriceuk.app/tracker Does this…
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EDF
Hi I swooped from Utilita last Oct 2025 to EDF reading was 398 at the time (active import reading). This was a brand new meter so accumulated this with Utilita over 6 months. This seems about the correct usage each month for a one person flat. EDF have not taken smart readings since so each month I have submitted them…
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Solar Panels and no MCS certificate
I need help as my solar panels weren't registered with anyone as the company that we bought them from went bust before they did any paperwork. We’ve not got MCS certificate so can’t get a DNO number. We’ve been told to get someone to recommission them but am struggling with that
For questions about water supply to your home.
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20 April at 4:20PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.