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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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Eon renewal - 60% increase and no justification!
We have a 3 bedroom detached home in a rural location, heating is oil. There is a solar array on the roof with a FIT generation tariff. We have 2 plug in hybrids, each of which are charged at least once a day. We cannot attach battery to current solar due to FIT, we are investigating additional solar and battery, but that…
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new octopus 14mth fix
i see another new 14 month fix is out on octopus gas is again cheaper also electric SC has came down a lot also price per unit is down so worth checking it out
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Cheap Energy Club - Deals Not Showing
I've been a member of the MSE weekly email for ages and signed up for the Cheap Engery Club tonight with the same email address. I've tried to click through the link for the Collective British Gas deal but it isn't showing on the Cheap Energy Club. In fact none of the featured deals from this week are. Any ideas why this…
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Should i stick with oil or change to gas?
I have been accepted for a grant for a new heating system and i dont know if i should get a new oil heating system or gas. I live in a small two bedroom bungalow. 51 square meters.
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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Tomatopia Discussion 2026
Happy New Year! I thought we need a new Thread to discuss this - because not everyone uses Facebook. Has anyone else heard anything?
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EDF Sunday Saver
"Shift your electricity usage from Monday to Friday away from peak times (4pm-7pm) – to get free electricity the following Sunday." Average peak electricity usage at end of week Free hours of electricity earned Free electricity times the following Sunday 19.3% (no change) 0 N/A 17.4% 4 8am - midday 15.5% 8 8am - 4pm 13.5%…
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Intelligent Octopus Go and Home Batteries
I have recenlty had my Octopus EV charger installed, and I am registered to Intelligent Octopus Go. In 'theory' this is great
and means that my EV will be charged during the day/night at cheap rates. HOWEVER....in practice, if Octopus schedules my EV to charge during the day, it
simply drains mySigEnergy battery, leaving…
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Elec Pre-Payment Meter Blank - Non-Smart meter.... Large afterbill
Evening all, Hoping to get peoples thought's on this, as have read some posts on here + other forums to try and get my head round where we stand with a scenario 9 months down the road...... (its not my issue, but the person is close to me, so am doing my best to understand it all, and hope i can save her some overall money…
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New Comms Hub 🐙 - No gas 1/2 hourly readings
Octopus told us that we had to have a new comms hub as our area was no longer supporting 3G as of Jan 2026. 🐙 engineer came, replaced comms hub and afterwards told us there was an issue and our smart gas meter was not sending 1/2 hourly readings. And that this was a ‘common problem’ following these comms hub replacements.…
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Impact of 2G/3G phase-out on SMETS1 smart meters.
E.ON have sent me a message as follows:"the 2G and 3G phase-out is coming. Your meter is going to lose its smart connectivity. To avoid inaccurate bills, book a replacement meter:"I have an Elster AS300P smart meter with associated AM110R communications hub. The gas meter is an Elster BK-G4EI even have the in-home device…
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What to do in a power cut
Hi everyone We've just published a new guide on What to do in a power cut and we'd love to hear your feedback. If you haven’t already, join the forum to reply. Thanks for your help, MSE Clare
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Nous co
This company claims to be able to save those that sign up hundreds of pounds a year every year in utilities, broadband and mobile phones. They do this by passing on the kickbacks they get from providers for getting you to switch and finding better deals. Has anyone had any experience of this company?
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Overcharged for electricity due to time clock/ E7 meter problems.
Hello All I moved into my all electric 2 bed apartment in October 2025. My meter has readings, a day rate and night rate, as I believe there were Economy 7 storage heaters in the past. There are now standard electric radiators installed. I have been providing the day rate reading monthly to the supplier (British Gas),…
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Refunds
Hi all I left octopus energy on 2nd October and got final bill the 12th October and I’m still waiting was told it would be 28th October then 10 days to clear in bank now it’s the 11th November plus another 10 days now there’s a problem with meter readings which they got on the 5th oct saying it’ll be another 7 days to look…
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Electricity Bills have Rocketed
Hi, I live in a small house which in the past used £90 of electricity per month. Now on the same rate I'm going through £200 per month. The only item in regular use is the washer/dryer (Candy CSW 4852DE), could this be draining the electricity so dramatically? Thanks in advance
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Bristol Energy
Is there anybody else still waiting for credit refund from Bristol Energy. I left BE in September 2020 with a credit of £ 163.00. i have contacted the Ombudsman Ofgem FRP and British Gas and after 5 years I’m still waiting for the credit. I don’t know who else to contact.
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British Gas - Back Billing
Hi All I’m looking for some advice or opinions on a situation I’m having with British Gas. Here’s the background: I have a smart meter and received my last bill from British Gas in July 2024. After that, I didn’t receive any bills until 31st December 2025. When I finally got that bill, I disputed it under the back billing…
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How much did you spend to keep your house warm today/
Just wondering the above, i have a 25 year old 4 bed detached house, solar panels and a brand new boiler but still spent over £11 to heat my house today. Generated around 9 kwh and used it to power an oil filled radiator. How much did you spend, what is normal on a snowy cold day?
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.