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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Small Claims Court advice
Hi, I've had a dispute with British Gas for years now and want to start preparing materials for a court claim. I'm not 100% sure where to start though! The amount is fairly small (~1k), but it's been years of deep stress and repeated poor customer service (and lies) from BG. What approach should I take? Thanks!
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BG seems to have altered my meter record, and is now trying to bill me a lot
I was wondering if anyone had experience of British Gas deleting their existing meter record, and replacing it with another. It appears they are trying to create an appearance that I have been assigned a specific meter, with serial code. However, it does not match my bills. The serial number of my neighbor is clearly…
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Shall I tske this offered new tariff?
These are the offered rates- Old tariff-
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Help! Student renting and must arrange own bills
My grandson is heading into his second year at Uni and would like to share a flat with two friends. They've found somewhere but bills aren't included. He told me they've been quoted £30 per student per week with Unihomes to cover tv license, water, insurance, gas, electricity and broadband. To me that seems high, but it…
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Choosing a New Tariff, some price inconsistencies
Hello, My EDF fixed tariff is coming to an end. They are offering me money to switch to one of their tariffs but their stated average price is lower than that in CheapEnergyClub, despite the annual consumption being the same. I checked Uswitch and their price is simlar to that of CEC. Why the difference? Judging by…
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Is my New IHD Broken?
On Monday I had new smart meters fitted by BG and they are sending data to BG, I can see my usage on the BG app. However the IHD is displaying awaiting data please see system status. I have it plugged in to a socket on the other side of the meters so the WIFI signal is shown as maximum so how long does it take to…
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Frustrations with OVO and refunds
Hi all. Having a massive frustration with OVO. Long story short, was going to switch to a new fix with them, cancelled after one day due to a better offer from current provider. Called OVO to cancel, was assured everything was cancelled. Lo and behold, direct debit wasn't, but the account was. They now want to issue refund…
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Infrared Heating for Home
Not sure the best place for this and a quick search showed only posts from over 10 years ago for IR heating. I live in a flat in a converted church. Solar, heat pump and gas are all out of the question. We have old electric panel heaters (dunno if I'm using the right name really) but they are Consort, 2000KW I think and…
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How to live without heating - save £000s
I am sorry to read Martin Lewis say he fears people will die because a lot of people cannot afford heating. I agree but regard it as sad. The Government, Councils, charities and other public bodies could do a lot more to advise people on what to wear so many of those people should be able to stay perfectly warm without any…
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Plug in solar
https://www.euronews.com/green/2024/07/23/solar-balconies-are-booming-in-germany-heres-what-you-need-to-know-about-the-popular-home- There was an item on radio four about a booming trend of pug in solar, in Germany. I got the impression that you just plug it into your 13amp socket and it gets used by your appliances. Have…
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Octopus Snug and Switching Problem
I switched to Octopus Snug in September last year and since then have been unable to obtain Economy 7 quotes, all the comparison websites think I'm on a normal tariff. I did speak to someone at Octopus about this a while ago but just got "it wouldn't be us" which was very helpful!! Just wondered if anyone else had…
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Economy 10 & Smart Meters
I have an all electric house with 2 meters. The underfloor heating [acting as a storage heater] & hot water are heated from an Off Peak meter with 7 hours at night & 3 hours pm boost.EDF have just informed me they are replacing my 2 meters with a smart meter.I have no idea what this means for meI presume it means I have…
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Is this a genuine letter
This letter got pushed into my letterbox but I have heard nothing at all from my energy supplier Is it genuine.. should I be concerned ?
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Bit confused about fixes and EV Tariffs (Octopus)
Got a quick one to check, hopefully is simple… I’m with Octopus and gas is fixed to Dec 2026, however my electric tariff is IOG which I think is variable. I can’t see a fix EV tariff on Octopus; is it possible to get this type fixed or am I stuck on the variable?
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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Solar Export tarriff makes my EDF standard account unuseable
Having solar panles and an export seg, Keeping control of my normal electric and gas tarriff is a night mare with EDF, as they seem to have dumped my export readings into my main accout. This has caused me lots of problems, unable to change tarriffs on line, unable to book a smart metter install on line. Then add in I live…
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edf
I am contacting you regarding systematic billing manipulation by EDF Energy that is currently threatening my family's urgent mortgage renewal this June.Following a multi-year billing delay caused entirely by an uncompleted supplier transfer error on their end, the Energy Ombudsman formally investigated and ruled that the…
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Crossed Meter - British Gas not helping.
Hello, I have been dealing with a crossed meter situation since last year. After multiple conversations with British Gas that were very unhelpful, I opened an ombudsman case. During the case, BG sent an engineer out who identified the correct meter…let's call this meter A. They identified meter B, the meter I have been…
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EDF
This discussion was created from comments split from: EDF.
For questions about water supply to your home.
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.