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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.3K discussions 28.8K comments Most recent: STWA - Water Usage Doubled Since New Meter Fitted by MattMattMattUK 24 April at 2:35PM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

438 discussions 12.1K comments Most recent: £9,000 Boiler Upgrade Scheme (BUS) grant for properties heated by oil and LPG by zxzxzx Today at 11:19AM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

7K discussions 57.1K comments Most recent: Calor Gas Standard Tariff by Woodcutter69 20 April at 7:40PM

New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
Is this a genuine letter
This letter got pushed into my letterbox but I have heard nothing at all from my energy supplier Is it genuine.. should I be concerned ?
Energy news in general
For GENERAL observations and information not related to specific suppliers.
Plug in solar
https://www.euronews.com/green/2024/07/23/solar-balconies-are-booming-in-germany-heres-what-you-need-to-know-about-the-popular-home- There was an item on radio four about a booming trend of pug in solar, in Germany. I got the impression that you just plug it into your 13amp socket and it gets used by your appliances. Have…
Octopus Go customers frustrated after being given less than two weeks' notice of energy price rises
Read the full story: Octopus Go customers frustrated after being given less than two weeks' notice of energy price rises – here's what's happened If you haven't already, join the forumto reply.
Cheap-rate electricity sounds great in theory, but how do people actually remember?
I get the idea of using electricity at the cheaper times, and in theory it makes total sense. But in real life I think the hardest part is just remembering at the right moment. It’s easy to say “run the washing machine later” or “wait until the cheaper period”, but day to day I think most people just forget or get busy.…
Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
Electricity Supplier Rewards for Customers
So who really cares about supplier rewards? There are just too many and I'm not sure they really 'reward' customers in the long term. Do you use them, are they the main reason to stay with a supplier and who are the best?
Safeguard Assist Capped - should I stick with it?
Hi All Mum is currently on the EDF Safeguard Assist Capped and wonder if we left this, the Warm Homes support etc would stop? I don't want to go to a cheaper deal if it jeopardises and makes no difference? Can anyone advise?
Is this Outfox renewal comparison misleading?
My Outfox Energy contract is up for renewal and I clicked the link in the email to see what was on offer. They list 3 tariffs in the "Fixed Tariffs" section but one of them tracks the energy price cap. Is it normal to describe a tracking tariff as "Fixed"? I almost selected it but decided to double-check with their chat…
DMEX process/rules
Currently in dispute with my supplier over gas billing. They've now provided me with revised bills, and now that I've complained to the ombudsman, supplier has just mentioned doing a DMEX and manually generated bills. By googling I've discovered that DMEX probably stands for 'dummy meter exchange'? And suppliers use this…
Smart Meter HELP
Hi All, This is going to be a long one. Please could you advise on what we can / should do here please. Property Context We live in a two-bedroom bungalow which is fully electric. It is classed as a "Scandi" house it has triple glazing and a villavent system. We have lived here for 5+ years. In the last 4 years there have…
smart meters
Is there any way to trace my smart meter history. I had a smart meter installed before the pandemic. After a few years I was getting constant emails asking me for a meter reading. That shouldn't have been necessary. In October, last year an engineer spent all day replacing everything and I was given another, exactly the…
Optiwatt plug in energy saver
Hi, has anybody got any knowledge or experience of this item, (Optiwatt plug in energy saver) claiming to reduce electric bills? Thoughts please, tia
Fuse App problems?
If you check the long Fuse thread I started about 18months ago (which still grows), one of my reasons for signing up with them is the app that updates in real time (mostly) and allows me to check the KwH consumption when I make tweaks to my heat pump algorithm or whatever. Every so often it lags for a wee while if the DCC…
Home Energy variable vs Octopus fixed
so I’ve read through Martin’s advice and any threads but still struggling to figure out what to do. We are on the Home Energy variable tariff which is a discounted vs price cap tariff. Currently averaging around 10% below cap. With July price cap looming is it worth sticking with it (hoping that even if price goes up it…
Smart meter installation
Octopus have installed a smart gas meter but are refusing to install an electric smart meter because our existing meter is 7'6" off the ground and above a kitchen work top. I find this unbelievable 😮 So we are unable to get a better tariff through no fault of our own. What would happen if the meter became faulty or just to…
Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
FUSE UPFRONT PAYMENT TO SWITCH
Email from Martin Lewis 16 April 2026 advising to get an energy fixed deal before they are withdrawn as July cap likely to be 15%. Signed up with FUSE only to find that once i had got to the end of the process, setting up Direct Debit etc., i was asked to xfer £100 as a pre payment (due to credit check red flag) to effect…
Well that was a short drop in prices...
Thank you Octopus IOG tariff. April Price drop Now informed May increase. So prices re now higher than pre April drop 🤣 Suppose bright side is off peak is a fraction cheaper 😜
Switching Supplier
Hi all, I'm looking for a bit of advice please. My current energy deal expires on 1st July 2026, I'm with Eon. I know I can swich suppliers 49 days prior to the 1st July without incurring the early exit fee's, but can I agree to switch providers before the 49 days and still be fee free? For example, in my case the 49 days…

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