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Energy
Category List
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For questions about water supply to your home.
4.3K discussions
29.1K comments
Most recent: Thames Water Monthly Payment … by wakeupalarm
9 October at 8:05PM
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
459 discussions
12.7K comments
Most recent: Worrying slowdown in the sale… by silverwhistle
Today at 5:01PM
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.
7K discussions
57.2K comments
Most recent: Calor Gas automatic delivery … by QrizB
7 October at 5:02PM
Discussion List
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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Octopus Monday Scratchcards
Yes no more getting up early to bag a coffee. From an email to Octopus Pros* today. Introducing the Monday Scratchcard: fairer free coffees, even more prizes Tens of thousands of treats, from free coffees to tasty snacks, dinner delivery discounts, chocolate bars and more will be up for grabs weekly to make Mondays a…
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Energy Switch Cashback from MSE
Just would like to see who has or not successfully received cash back after switching through MSE and Cheap Energy Club? I myself am still waiting after 7 months. I have contacted the team several times but no joy and no time scale given as yet. Whats your experience?
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Plug in solar
https://www.euronews.com/green/2024/07/23/solar-balconies-are-booming-in-germany-heres-what-you-need-to-know-about-the-popular-home- There was an item on radio four about a booming trend of pug in solar, in Germany. I got the impression that you just plug it into your 13amp socket and it gets used by your appliances. Have…
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New Boiler and British Gas Homecare
I am looking to replace my 23 year old Potterton Suprima boiler as parts, according to British Gas, are becoming hard to source. It still works fine at the moment. I am looking to replace it with a Worcester 24Kw Greenstar Ri using a Worcester accredited installer which hopefully should come with a 12 year warranty. I…
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Over £7000 held in credit!
Just adding fuel to the fire in the campaign against routinely overcharging vulnerable adults. My elderly relative was being charged over £400 a month for her one bedroomed sheltered accommodation. She continued to have money taken for a year after her death despite zero energy usage. The money did come back automatically,…
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Octopus saving sessions
And it is on You have to opt in to take part !!
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Fuse energy
Interested in real life experience of using Fuse Energy please. My fixed deal with Octopus ends next month and their renewal offer has considerably increased rates, so I am looking around for alternatives. Via a comparison site Fuse energy looks like a good option so I thought I would take a look at their website and…
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British gas
British gas want to charge me £179 to convert my pre payment meter to a credit account is this right thanks
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Octopus 12 month fixed price ends - what should I choose?
I got an email from Octopus saying the 12 month fixed price is ending in a few days. I'm confused what to do. What is the general consensus? I chose Octopus as I thought it meant not having to worry about any of the switching as you got the best deal always? Thanks
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Anyone have experience of Axle VPP
As the title, does anyone have experience of them?
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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Help with the MSE energy club switch cashback.
Hello everyone. I used the MSE energy club to switch to an EON next fixed tariff (EON Next Fixed 16m V1) back in January which came with MSE cashback. It tracked correctly on the mse site and stated it could see we were in a switch etc and to check back another time for progress on cashback. Now today when I login to my…
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Octopus Intelligent Go - is it always cost effective?
I recently leased an EV (Mini Cooper SE) through Octopus, and they have offered me their Octopus Go (EV saver) tariff: 6.6p per kWh from 11.30pm to 5.30am, 36.91p per kWh from 5.30am to 11.30pm, with a 47.47p daily standing charge. My current tariff is an Octopus dual-fuel all-day rate of 21.84p per kWh + 41.59p daily…
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British Gas faulty Gas Meter
Hello everyone, I need an advice what my options are with British gas. We noticed high gas bills when we switched off the heating this spring becuase it was very hot weather. But the bill we received in June 2026 was even higher than for winter months. Obviously we started to investigate and first thought about the boiler…
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EDF PAYG top-up telephone line
Does anyone know what the telephone number to top up a PAYG smart meter is? I found one that ends in 7111, but when I ring it it says it's no longer in use, call the general number ending in 9950. When I ring that, none of the options seem to lead to a top up option. The closest one was 2 (find out your balance, make a…
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New octopus snug rates
just got a email with new rates
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Cant have ev car or solar panels or gas or heat pump!
Where do we fit in this world of power savings? Nearly everyone I know is making savings somewhere. But my neighbours and I don’t fit in these areas of savings to be made. Too far out from anywhere to have ev chargers. Solar panels are the right of the landlord. Too far out from anywhere to have gas. Heat pumps are looking…
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OVO transfer
We have just transferred from OVO, we are waiting for our final bill. The account was a couple of hundred pounds in credit and we expect most of this will be returned to us. Normally the bill arrives in the first few days of the month,we are concerned that its taking longer this time despite smartmeter final readings. Is…
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Fixed Price Gas Tariffs?
We are on the EDF EV tariff and currently use 2/3 of our electricity at the cheapest rate. It's a great deal for us for cheap electricity. But the associated gas tariff for this electricity tariff is simply the standard variable gas tariff I looked around a few months ago for a better tariff, and chose the Fuse Single Rate…
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Summary of my dispute with So Energy – seeking advice on back-billing rules and High Court case law
Sorry a bit long but it’s been going on well over 2 years now The situation: I closed my So Energy account and paid it off in October 2021. I left the UK still owning the house. A man moved in and lived there from Oct 2021 to 5 October 2023. He did not set up his own energy accounts. In 2023, So Energy created a new…
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