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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Issue with energy company charges
We live in a big older property E-on the gas and electricity provider has admitted that there has been a fault with the meter They have said that it is now fixed It is too old and cannot have a smart meter fitted E-on is trying to say that the amount owed is around £5,000 due to the faulty meter This amount stems back over…
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Electricians:Would BS 1363 itself need updating to formally allow bidirectional energy flow/backfeed
With BS 7671 Amendment 4 and the upcoming BSI plug-in solar standard, what specific amendments would still be needed for true legal/safe backfeeding into a standard UK 13A socket? From what I understand, the main issue isn’t the wattage itself (e.g. 600–800W), but that BS 1363 sockets are designed as power outlets rather…
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Octopus fixed rate ?
My current deal is due to end next month gas electricity Standing charge 28.51p per day 41.35p per day Unit rate 5.36p per kWh 21.06p per kWh What is the cheapest option for me to switch to ? Octopus fixed 12 months is Standing charge 28.42p per day 44.35p per day Unit rate 7.07p per kWh 25.79p per kWh Early exit fee £100
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Help! Student renting and must arrange own bills
My grandson is heading into his second year at Uni and would like to share a flat with two friends. They've found somewhere but bills aren't included. He told me they've been quoted £30 per student per week with Unihomes to cover tv license, water, insurance, gas, electricity and broadband. To me that seems high, but it…
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British Gas back billing
I’ve been a BG customer for many years and have switched tariff with them a couple of times during that period. I pay by DD every month. last year I noticed that BG had not cut a statement since March 2024. I contacted them and they said there was a technical issue with the smart meter (I had daily gas and electric usage…
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Supplier has not complied with Ombudsman
Unusual circumstances but the Ombudsman ruled that my energy supplier should NIL bill me (new build site on generators no grid connection yet) but my supplier is still sending bills. Ive been back to the Ombudsman so many times its ridiculous. Now I have 6 missed payments on my credit file and my credit score has gone down…
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Economy 7 / 7am cheap rate
It's probably been asked a million times already but does anyone know which electricity supplier I should use if I want the old economy 7 tariff? Usually that was 12am to 7am at the lower rate. A lot of companies now have reduced their overnight window and that's not as good for me. Some end at 5:30am, a lot of them end at…
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Infrared Heating for Home
Not sure the best place for this and a quick search showed only posts from over 10 years ago for IR heating. I live in a flat in a converted church. Solar, heat pump and gas are all out of the question. We have old electric panel heaters (dunno if I'm using the right name really) but they are Consort, 2000KW I think and…
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E-on can't access smart meter after switch, now overcharging me
Having got an EV and home charger, I switched to E-On's "Next Drive Fixed V23" tariff, at 9p per KwH overnight. They say they can't connect to my smart meter (which worked fine with Octopus) and have stuck me on their basic tariff at 23.8p per KwH. The latest email said " "We'll be in touch to let you know what exactly…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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Clarification of Gas standing charge?
In early April we went all electric for our home. Mid April we had the Gas Meter removed from the side of the house. I believed at that time, as the house does not have access to a Gas supply that the standing charge would stop. I have now been told by my supplier that in order for this to happen we will need to have the…
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E on next tarrif advice
Evening all. Our current tariff ending. Is it good idea to go on pledge tracker or a fixed?
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Switching from Octopus smart EV tarrif to EDF question
Intelligent Octopus Go is looking uncompetitive compared to EDF's version. I tried to use referral links to get £75 to switch but I just get a page with a phone number. The call handlers said the only was to do it would be to move a standard tariff in 7 days and then to the EV one after they've checked the meter is working…
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Smart Meter Issues After Switch
We moved our energy from Octopus to EON Next on March 19th, I have an EV so it was Important to get a decent overnight tarrif and with the events in Iran I was looking for a fixed rate and this fit the bill. A couple of days after the switch I noticed the smart meter was still showing the Octopus details and tariff. This…
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Is my New IHD Broken?
On Monday I had new smart meters fitted by BG and they are sending data to BG, I can see my usage on the BG app. However the IHD is displaying awaiting data please see system status. I have it plugged in to a socket on the other side of the meters so the WIFI signal is shown as maximum so how long does it take to…
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Economy 10 & Smart Meters
I have an all electric house with 2 meters. The underfloor heating [acting as a storage heater] & hot water are heated from an Off Peak meter with 7 hours at night & 3 hours pm boost.EDF have just informed me they are replacing my 2 meters with a smart meter.I have no idea what this means for meI presume it means I have…
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getting rid of octopus mini
hi. Have held on to my Home Mini for a year thinking I’d reuse someday but have moved onto other providers. I’m not on Facebook if that’s the place to get rid or return it. Not sure whether I need to reset it as well. Tips?
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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Shall I tske this offered new tariff?
These are the offered rates- Old tariff-
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How to live without heating - save £000s
I am sorry to read Martin Lewis say he fears people will die because a lot of people cannot afford heating. I agree but regard it as sad. The Government, Councils, charities and other public bodies could do a lot more to advise people on what to wear so many of those people should be able to stay perfectly warm without any…
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