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Do I have any rights? card details on display on hacked account.
I am wondering if anyone would know what rights I have regarding an online game that I played for the last three years. I tried to sign into my account last week and was told that my details were not correct. Did the "forgotten password" thing and my details were not sent to my email account, I am no expert in things like…
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ebay buyer- 45 day cooling period over. help!
I bought garden stepping stones from an established business on ebay (they have their own website too). The advertisement stated it can take 120kg weight. On the 50th day of use, my foot fell right through the stepping stone and there is a gaping hole in it. another two were damaged in the same way. Shockingly, they are…
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Changing cost of p&p after accepting payment?
Hi all, I recently bought something from Amazon Marketplace and paid for the item and p&p via the Amazon checkout. Next day when I checked on my account page I see that the item has been "Dispatched"and I also receive an email stating same. The following day I receive and email from the seller telling me that Amazon had…
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What are my rights?
Hi I bought a mobile phone (sim free) from The Carphone Warehouse in march and recently it developed a fault with the screen. I checked online for their express repair centre and the closest to me was Cribbs Causeway in Bristol (a 30 min drive). I phoned them and explained that I had a Blackberry that needed repair and…
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Gym Membership - Ladies Only - Is this allowed?
Hi Guys, I'm having an issue. My gym has closed off one of it's areas (Gym 2 as it's known) and made it a Ladies Only area.:( When I joined this gym (Fitness First in Coventry), the sold me the benefits of the Gym as to having one main Gym area (Gym 1), a smaller gym area (Gym 2) for people who don't want the hustle and…
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Samsung TV - Manufacturer repair the only option?
Hi I've read through several “TV fault” threads on this forum but haven't found all the answers I'm looking for. Any help would be greatly appreciated. I bought a Samsung TV from Currys 32 days ago. It has now developed three or four 'dead' pixels that create a noticeable black spot, especially when watching programmes…
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Was this transaction handled legally?
I am a bit bemused and would like advice. I went into a national store today. Doesn't have shelf labels every item is individually priced. The sale is on and original prices are crossed through and new prices written on it red. I selected a box at £5 and a bag at £4. Then I went to the till they asked me for £29. I queried…
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Is it possible for me to get my deposit back ?
I booked a function room in a hotel this morning with a deposit of £100 to secure the room for the date. After hanging up from the hotel I called my husband to tell him then he informed me that he has also booked a room in a different hotel. So I called the hotel that I booked with straight away but now they are refusing…
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Gas leak caused by Comet
Just before Christmas our oven had an electrical fire and was subsequently condemned by our insurer. The inspection was carried out by Ival; who use Comet engineers. The comet engineer isolated the gas and electric on the oven and left. It took 3 months for us to get the replacement oven fitted despite making clear from…
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scs credit
simple, we went in seen a sofa we liked, are finance's were ok, so went along the route of the 4 years free credit. today we got a huge bill which for some reason is correct so have to try and cover this meaning we can no longer afford the sofs, we only ordered them 4 days ago. can we cancel them in the cooling off period…
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Rights on guarantee
I bought two very expensive sofas from Sofa Workshop almost 3 years ago. One of them has collapsed in the middle. I called Sofa Workshop who said that the original sofa workshop went bankrupt and they took over the rights of the name but nothing else so I have no recourse. Is this true?
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Right to Cancel Contract? Goods not yet received...
Can someone please advise me whether or not I have the right to cancel a contract I signed? I had an appointment with a man from Cardsave (Credit/Debit card payment machines) in my home several weeks ago and I signed up for a 1 year contract. I have not yet received the machine but apparently it is due any day. As I was…
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Help...I'm stuck with a credit note!
I bought a fireplace sorround and insert from a second hand shop this saturday 2/7/2011 for £200 and paid cash... it was broken in two pieces but they convinced me any builder would put it together with abit of plaster. anyway, i changed my mind and went back the following day asking for a refund. at the foot of the…
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Argos - now all items only 6 month guarantee
I would like to warn people that Argos now only insure their items for 6 months. So the statutory 12 months guarntee will have to be witheld by the manufacturers if its a fault that develops from 6 to 12 months. They will like all outlets try and sell you cover. Vote with your feet or fingers in shopping where the outlet…
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problems with ppi on mortgage cover
Hi I work at a fish and chip resturant and took ill xmas time I ignored it until my work told me to go too doc's he's put me on anti acid tablets. which stops acid but still getting out of breath and throwing up everyday they have found gallbladder polyps and incompetent esophageal sphincter which they believe is coursing…
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Jewellery Problem Please advise
Hi all, I have done a search within this forum and cant seem to find anything that may help me. I hope I'm writing this in the correct place. My situation is as so: In Feb of this year, my fianc!e and I were shopping in Cabot circus, Bristol. ( I live in St Albans, She lives in Swindon) We popped into a small Jewellery…
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blackberry curve 3g
hi my son has a contract phone with vodafone.a few weeks ago he sent it away to be repaired the scroller was sticking.when he got it back they said they would not fix it because it had a bit of cosmetic dammage on the case.he could still use the phone if he used the scroller very carefully but now the play pause button…
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Want a replacement NOT refund. Please help.
Hi peeps. Is there anyone who can help clarify my legal position? I bought a waterproof jacket from gooutdoors on sale for half price (£100 and think I probably paid by credit card) about 9 months ago. Couple of weeks ago the zip of one pocket started to come undone. Took it back to shop, they send it to manufacturer's.…
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Expedia, Aer Lingus and no refund.
Hi, I'd like some advice please regarding a refund I have been chasing for a while now. I went to NY with Expedia in December 2010. Unfortunately the adverse weather at that time of the year caused some disruption to my return flights. Although the flight from New York took off on time, the landing in Dublin was delayed,…
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Intangible items
I recently paid for a website service through Paypal. The service was poor and they did not supply a site design that met my criteria. I opened a dispute with Paypal then escalated it to a claim. They refused to refund as it was an intangible item and it is stated as such in their terms. So what I want to know is if there…