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Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
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Heat pumps now have their own forum board
Hi all As a result of feedback from Forumites and Ambassadors, we've created a new board within the Energy section for all things heat pump related. Find it here: https://forums.moneysavingexpert.com/categories/heat-pumps If you have any comments about this change, please let us know over on the 'Site Feedback' board.
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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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New ASHP Installed & Showers Running Cold
We've recently had a new ASHP system installed. Sadly, following installation, we've been told that our underfloor heating is "the wrong type" & won't work properly with the new system. And neither will our showers, apparently; a plumber who visited because our showers are all running cold, said that it's because they're…
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EonNext at it again with 'End Of Life Meter' tactics for exchanging to a Smart meter
For the past few weeks I have started to receive email, texts and phone calls from EonNext almost daily trying again to convince me into having their Smart Meter fitted. I am elderly and on their vulnerable register through disability. They have me on file not to be contacted about smart meters and I had previously opted…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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Anyone heard of HomeEnergy?
I'm with Octopus in a 3-bed semi. I was lucky enough to sign up for fixed dual fuel for 2 years in June 21. So this ends in 4 days time. I hardly use any gas at all ever. I won't be using much LX either until it gets cold in September. Most comparison sites appear to have decided to give up. Weird. However, I found one…
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British Gas Migration
I’m having a nightmare understanding how I owe British Gas so much money since migrating, ombudsman involved but still no further forward, I’ll try and compact the info as best I can (note I am no longer supplied by BG) Total cost of energy use from 29/10/21 - 11/12/23 £3319.20 (includes Gov Discount deductions of £542.48)…
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Octopus gas Tracker billing error ?
Hello All,my first post so be gentle! I am enjoying the savings of being on the Octopus Tracker Tariff but I have a question? I have turned off all my gas appliances for 3 and 4 consecutive days in April and May.This is shown as no consumption on these days on the Octopus website in my energy dashboard.So I would say that…
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BW Legal/British Gas
Hello, I had a letter addressed to me from BW legal saying I owe £300 to British Gas for the supply period of 2023. I moved in to the address in 2024 and never been a customer of British Gas. I’ve told BW legal this, they said they want personal information to prove this. I said I am not interested in giving my documents…
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MSE News: 30% of British Gas, Octopus & Shell Energy customers say their direct debits have DOUBLED
At least 30% of British Gas, Octopus Energy and Shell Energy customers who were in credit and on price-capped tariffs told the UK’s biggest consumer website, MoneySavingExpert.com (MSE), that they've seen their direct debits double – even though the price cap rise is half that, at 54%. Across all firms, 25% of customers in…
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Intelligent Octopus Flux
Thinking of switching to this Octopus "Beta" product as we have a Givenergy battery. As I understand with this tarrif you are basically handed over control of your battery to Octopus and trusting it to import/export at the times which yield the best return ? But the rates do seem very attractive - import and export BOTH…
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Can't cancel my contract but all I will be paying is standing charge
I am a member of a small volunteer organisation and we rent a High Street premises which we have not opened since March for various reasons. In that time we have used 1 unit of electricity at 25.66p. The standing charge (business rate) is 92.73p per day. I asked if I could cancel my account with immediate effect and got…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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Octopus Flexible Tariff and 12 Month Fixed Tariff from 01 July 2024
In May this year I received an email from Octopus about their Flexible Tariff and 12 Month Fixed Tariff from 01 July 2024. My Loyal Octopus 12M Fixed June 2023 v1 ends on 30 June 2024 and there is a £75 per fuel early exit penalty. Since receiving the Octopus email in May the Government announced the new cap to be…
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Octopus - Gas usage differences between apps and invoice
I have been going back and forth with Octopus on this query and they keep getting excited that they have found the answer and I've disproved it each time. Does anyone here have any idea why this might be the case? Across ALOT of dates, I am seeing a difference in the KWH usage of gas in the Octopus app vs what is shown on…
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Octopus Solar and battery install - issues to watch out for
Hi If anyone is having solar fitted by Octopus, please regularly check during the install process and ask to see proof that the items are being fitted correctly. We recently had solar panels and a battery installed and had issues from start to finish. In summary: -our measurements indicated we could fit 10 panels on the…
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Energy claims
Hi. I have been called by a company saying that the broker that contacted me to renew my utility bills may not have made me aware of the secret commission thats built into the contract and they want to investigate which may lead to a claim of which they will take 50%. I suppose its the same a companies that sorted PPI out…
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Switching from Loyal Octopus 12M Fixed to the new Octopus 12M Fixed May 2024 v4
Both my calculations and those of Octopus, contained in the “Could
you pay less?” on my current bill, suggests that I can save by moving to this new
tariff, even after paying the two 75.00 early exit fees on the Fixed taken out
last October. Just curious if anyone else is in the same boat?
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EDF IHD problems
I've been at war with EDF ever since they installed an EDF gas SMETS2 (GEO). The data has never transmitted to the IHD unlike the EON SMETS2 -Smartview2. Their latest excuse is that I would have to have two separate displays because they were fitted by different providers. Is this true? I've never been able to get gas data…
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Noise from PV solar panel inverters?
Would appreciate feedback from those who have a PV solar panel inverter fitted. I'm giving thought as to where in my property the inverter should be sited. Electrically speaking, I understand the inverter is best positioned close to the panels but there are other factors to consider and one of them is: does the inverter…
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British Gas Imperial or Metric. Overcharged and not helped. Incompetent.
Hi all, here is my tale of woe with British Gas. I’ll try to
keep this as brief as possible because it is a long story. I joined BG in September 2019, leaving OVO energy. As an
average energy user (12000kWh) I always looked around for the best deal, changing
providers each time a deal expired. An important note, OVO…
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Half hourly meter, huge standing charge
Hi. We run a very small business which is in a premises with a half hourly meter installed. Electricity usage is very low (approx 1300 KWH pa) but the standing charge is £12 per day. I can't get it lower than £11 per day. We can have the meter removed for £1500 but this invloves us digging up the road and resurfacing…