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Microsoft Log-in Problem
I am having a problem logging in to One Drive and Skype on my Windows10 PC. For example with One Drive in particular (the same thing happens with Skype) I receive a message on start up stating… “One Drive isn’t signed in. Please enter your sign-in info to start syncing again.” However when I try to sign in a black…
Need a laptop but confused, please help
I'm looking to get a new laptop and I am finding all of the choice a bit of a minefield to be honest. I am very nervous about getting another one, because the last one was a disaster. In my defence it was bought for me as a gift but the issue was that there was not enough storage space on it to run Windows updates. This…
From Honor 7x to Honor 200 All previous messages etc needed!
Good afternoon, I was previously using Honor 7x but now purchase Honor 200. Nearly all my app came through. Non of my photos, videos messages come along. What shall i do? Thanks
TV Apps that allow downloads to a windows laptop?
I'm looking for any of the TV servies that allow downlaods straight to a windows laptop, to be able to watch later without wifi. I'm going to be travelling without any wifi. I don't want to stream by connecting my phone to laptop, or anything like that. Happy to pay for a month of netflix, Amazon Prime, Apple TV, ... any…
I need an Excel update
Ten years ago in my previous job I used Excel a lot but since I've been in admin I can't remember when I last made a pivot table and honestly can't even remember how to do them. There's a job I know will be coming up with my current employer analysing data and I'd like to apply; please can anyone recommend an online course…
Apache OpenOffice Spelling Check
I have the Apache OpenOffice 4.1.5 and when I use OpenWriter I cannot get the Spelling check. The spelling box gets open but, although I selected it, it seems inactive and says ''Spelling None". Furthermore, in a different version of OpenOffice the misspelled words were wavy underlined in red and that was quicker than…
Have I allowed myself to get [Facebook] scammed?
Scrolling away this morning & saw an ad which caught my eye. Get this [item] for [dirt cheap]. I thought ok this will be nonsense or a scam but on looking further the comments were full of people who'd received their item (apparently). I checked some profiles & they weren't the glossy photos that some scammers take off a…
Google Photos & the photos on your [Android] device...?
So I thought (and am 99% sure I've also read somewhere) that if you delete a photo from Google Photos then it'll also delete it from your device (and vice versa - assuming you have the backup turned on of course, which I do & pay for the Google One sub) But for me at least this turns out to not be true. Say I take 3 photos…
Wired headphones - good quality sound
Can anyone suggest a wired headphone with exceptionally good sound quality please. Don't want to spend hundreds as will be worn outdoors and may occasionally get wet.
Understanding Google Drive
I thought Google drive allowed the user to make a backup of files whilst keeping the original file on the original hard disk. That's the way it's been since I started using it. However after (unwisely) choosing to sync files today I think it has been taking files off my hard disk and only storing it on the remote cloud…
Laptop 2016 - I want to install Windows 7 on
I have an older laptop that came with Windows 8.0 but upgraded to 8.1. I want to carry on running CorelDraw X4 that won't work on Win 10 or 11. It's been suggested that Win 7 run on this old laptop would work well with CDX4 - and will not be connected to the internet. But I can't get the Win 7 installer to work. Changes…
How did this Coinbase email get into my Yahoo inbox?
I've had nothing to do with crypto currencies so I was surprised this didn't make it into my spam box. But I'm not asking about that, I'm asking why I received it at all because it isn't addressed to any of my email accounts. If this is some sort of scam or data harvesting aimed at me, what would be the point of making it…
Sony Bravia TV KDL-32EX524 - internet access
I was given this TV to replace my analogue set. It works fine through the standard aerial but I'd like to get it set up for internet. Firstly because of that functionality, and also because I believe it will allow me to do some software updates on the TV which will stop the really annoying pop-up on BBC1 which always asks…
How do I stop this pop up on my phone?
Hi all, hope someone can help me. I keep getting a pop up on my phone for creatihk.com. This happens most times that i access the internet. Mostly they are adverts, and I just click the 'x' box to get rid of them, but it is really frustrating. I use Google to search the internet, and it looks like these pop ups are via…
Sound delay when gaming
I'm playing Rocksmith plus which is a game that enables you to play a guitar, bass or keyboards along to songs in the game library. The problem I'm having is the sound from the instrument, a bass guitar in my case is out of sync with the game, there's slight but noticeable delay between playing a note and the sound coming…
Hotmail password problem
Why would my Hotmail password work for Outlook, both outlook.com (online) AND outlook from Office 2019 – but not when using Thunderbird ? Server settings being the same......
Robux help from giftcard
Have just bought 2 giftcards, read instructions and went onto roblox.com/redeem. I entered the codes and bought my Robux. How do I get these put onto my childs account? She is on a amazon fire tablet. Thank you for any help, have messaged the help on Roblox, but unsure how long the replies usually are.
data only sim not to expnsive min calls if not data only
hi am looking for the above for my new phone as have monthly with my old phone
Installing Windows 11 on unsupported hardware, while keeping apps.
Hi folks, I have an almost fifteen year old Desktop, had had a few upgrades, SSD, Ram, and is running well, An Athlon 945 quad core CPU, does everything I want to do at the moment and isn't that slow. I have dual boot, running windows 10, but also have installed a clean install of windows 11 a few years ago using Rufus, as…
Print M&S returns label from ipad or iphone?
My partner wanted to return an M&S item from her iPad but there does not seem to be an option from the app to print the label (we have AirPrint that works fine with other apps.) The only option in both the iPhone/iPad app is to "download" the returns label but in fact it just shows it on the screen with no option to print…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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