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Welcome Finance PPI
Hi All, My partner as had her claim for mis-sold PPI against Welcome Finance rejected. However, before she escalates it to the FSO can someone explain what this paragraph means on her reply. 'In addition, I regret to inform you that as your account was not open as of 6th April 2008, you cannot complain about an unfair…
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PPI complaint - Black Horse
I received a letter yesterday from Black Horse telling me that although they’d previously told me that they couldn’t find a policy for me when I’d asked about PPI, they had now found that I did in fact have PPI on an account. They would now be dealing with this as a complaint. My issue is, though, that I’ve never contacted…
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Barclaycard have not responded to SAR within 30 days ... what are my rights now?
It’s information relevant to my PPI complaint, therefore, it’s very important. What should I do next? Ombudsman? Contact them and inform them it’s past 30 days? Wait another week? Many thanks
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Do I have to pay claims company if I reject the compensation offer
I have used a claims company for my PPI claims. One claim was rejected for PPI but I did receive a Plevin compensation offer. I felt the bank's reasons for rejecting the PPi claim were easy to challenge so I asked the claims company to do so. They said they had done their bit and that if I wanted to challenge it, I had to…
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Bank says investigation took place in 2012 regarding our PPI enquires ... but we have no recollecti
Hi guys, I’m helping my mother with her PPI complaints, and in one scenario, a bank is saying that an investigation took place in 2012 (as a result of her enquiry) regarding 5 loans and they found no PPI. My mother has no recollection of this, however, they have sent apparent “final response” letters from 2012 which say…
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Do you Have to be very specific when requesting a SAR?
hi Guys, I’ve made several SARs in which I’ve asked the companies to provide me with copies of all my personal data. And then I said this INCLUDES: copies of original loan/credit agreements and the terms and conditions of those agreements. I also want/expect to receive bank statements from the period(s) in question, but I…
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PPI tax refund via self-assessment??
Hello, Please excuse my ignorance but any help would be much appreciated. I have had a PPI refund and the tax has already been taken at 20% but I can’t figure out how I claim this back on my self-assessment form .I have been informed you enter the details of the 8% interest and tax deducted on your self-assessment form as…
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No ppi claim due to time since policy concluded?
On the 23rd August I sent a letter to reclaim mis-sold PPI to a national retailer in connection with a loan related to a purchase made in 2009. This is the reply I received: Are the comments in bold regarding any claim having to be made within 6 years of the policy was concluded/terminated correct? If not, what is my next…
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Santander’s check and complaint policy
Hi all, I’ve read on this website the following regarding Santander: “ Major firms which still separate a check and a complaint: Santander (though if you do a check with it, provided it is before the 11.59pm 29 August deadline, you will then have 12 weeks after it responds to put in a complaint)”. Does anyone know if…
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Nationwide PPI Rejected
Hi I recently made a claim for Ppi on my mortgage in the 1990’s. Although they agreed we had ppi on our mortgage and had been miss sold, we did not know about, they said we did not pay extra for it so no claim for refund can be made. Has anyone else had this response as I find it strange that they would have added it…
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ppi reclaim
i have recently reclaimed from my PPIs successfully through a claiming company. One of my lenders were a company called OCEAN FINANCE I was informed by the claimant company that this company had gone into liquidation and they could not retrieve any PPI. Since this conversation I have found out that the companies brand was…
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Payment protection cover/Life policy
Hello, I have a policy been running about 10 years, now with Aviva. It was taken out initially via an a independent Advisor. I wanted to make some changes recently and contacted them. I noted there was an amount included for Payment protection cover. I asked Aviva about this and wishing to claim under the PPI terms but…
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PPI claim
Hi, I signed up to a ppi company which recently told me all my claims were closed. I have now received a payout directly from Santander. Do I still have to pay my claim company their commission as they’ve emailed me today saying my claim was successful after telling me my claims were closed.
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Ulster bank refusal due to cooling off period
Hi all, we are based in ireland and opened a case last week with Ulster bank as we believe we were missold PPI. It only came to our attention when they cancelled said policy at the beginning of this year saying they were pulling out and we didn't need it. When we took out our mortgage we were told we could not get it…
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Ex partner claimed
I recently put a poi claim in but was told I couldn’t claim as my ex partner had claimed. Is this legal that they can claim without my knowledge or permission
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Ex partner claimed PPI
I tried to claim ppi but was told I couldn’t as my ex partner had claimed. As these were joint accounts I would have thought she would have to have my consent
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Phone call from Lloyds
Hello, I have recently put in a claim worth my bank (Lloyds) for PPI on a previous loan and credit card, and also for my packaged bank account. I just received a text saying they wanted further information and they would call me. They did attempt to call but I was working. He has left details for me to get back to him and…
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Tesco PPI Help
Good Morning, Im hoping you wonderful people will be able to help with an issue i am currenty having trying to re-claim PPI for my deceased father from Tesco Bank for a loan he had, i have sent the releveant letter to re-claim & was told i needed to send a copy of his death certificate & proof of executers which i have…
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How are we supposed to know the rules?
(Genuine question - not just a rant :) ) There seem to be (understandably) a lot of rules around how to engage banks in regard to complaints. But how are we supposed to know about them, other than spending hours on forums or sites like this? For example, I think I was vaguely aware about 5 years ago that there was…
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PPI Claim rejected due to the time it was received.
I submitted an enquiry via Resolver to Vauxhall Finance and it has been rejected as the claim I sent shows the date and time as 21.15pm on 30th August but I know I submitted it on the afternoon of 29th after seeing Martins advice on This Morning the day before saying to query any loans etc as you may not know you had PPI.…
