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Respose times from banks/providers using Resolover
Hi everyone. A day or so prior to the PPT deadline I submitted "I think I am owed a PPI payment please check" type template to providers LTSB, BlackHorse, HSBC, IF, HBOS and Creation Finance. I used the Resolver service to do this. So far I have not had any responses from the providers, only from Resolver to remind me I…
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Optional Payment Protection Insurance
I managed to claim some money bank from Barclaycard for mis-sold PPI over 12 months ago. However, I'm still being charged for Optional Payment Protection Insurance on my monthly credit card statement. Is it possible for me to cancel this and do I need to contact Barclaycard. Thanks
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Home Shopping personal finance loan - claim not found - HELP
Hi All I put in a claim to Halifax (BOS) for a 1) Home Shopping and Personal finance loan 2) a BOS preference card that came with it via resolver. I've chased the claim with Halifax via the phone and they say they only have a record of one claim, for the card. Has anyone else put in a claim for the loan? I thought about…
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Cancelled claims company but still invoiced
Hi, I contacted a claims company (Allay) in early May but later decided to not use them and sent an email and letter asking for them to cancel the contract. Since then I have received emails saying "things" are progressing and to every one of these I have replied that I wish to terminate their services. Lloyds have just…
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Payout
Hi there I took out a credit card in 2003 and it was taken over by HBOS in 2005. I received a letter today that they would make a good will gesture of £45 seeing as they weren't the ones who added PPI and have forwarded the complaint to TSB the original owners if you like. Is this a fair amount or should I take it to the…
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We claim 4 u limited
I received a call informing me this company had taken my claim to court and had obtained redress. They followed up the call with an email outlining the amount of redress and their 20% fees in a statement asking me to sign and return to agree to the terms and conditions. They asked for their fee to be paid before they could…
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MSE PPI: Were you convinced you had no PPI - but claimed anyway and found you did?
Hi Forumites! As the deadline gets closer, we want to hear as many of your PPI reclaim success stories as possible. Were you convinced you had no PPI - but claimed anyway and found you did? If so, how much did you get back? Remember, time is running out to get your claims in - so check out our guide here. :money: - MSE…
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Financial Advisor Cancellation Error
Good evening! Not sure this is in the right forum but it involves insurance policies and reclaiming payments made by direct debit. Hopefully this will make sense. My Financial Advisor arranged 2 new life policies for me to replace 2 previous policies. During the initial discussions and paperwork, I was advised 'Do Not…
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No responses - so is that it then?
Hi there, I put in about a dozen PPI complaints using Martin Lewis's amazing templates. I didn't receive any responses. I wrote back to them with a further email after the closing date had passed. I was under the impression that the initial complaint meant that you were ok for after the deadline but Santander have just…
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Resolver PPI confirmed but can’t claim?
At the last minute I used resolver to claim PPI but I must of done it wrong as I have had a reply saying I have it but I can’t do anymore about it??? 😡😭 Is this true, I know the date has passed but the case was before the deadline....
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Lloyd's complaint upheld
I got a letter date today confirming they upheld the ppi and details and loans and payment of xxxx pounds in response. The confirmed inhad a valid claim and said the case is closed and payment will within 28 days by cheque or if you prefer direct into your bank. We I telephone them they told me it was still being…
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PPI investigation deadline extended by text by another 8 weeks
I have an ongoing PPI claim with Royal bank of Scotland for a mortgage their eight week deadline date finish today I’ve been in contact with them on a regular basis per advice on this website each time they’ve told me that the claim is still under investigation. Late this afternoon I’ve received a text message from Royal…
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Strange Response from NRAM/Northern Rock
Hi folks Background: I spent the week running up to the deadline submitting up to 40 Resolver forms for my wife's passed financial transgressions. She's a bit last minute :doh: One of the many various credit cards and mortgages we submitted was a Northern Rock mortgage. Yesterday we received a letter from NRAM saying "At…
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Welcome Finance PPI
Hi All, My partner as had her claim for mis-sold PPI against Welcome Finance rejected. However, before she escalates it to the FSO can someone explain what this paragraph means on her reply. 'In addition, I regret to inform you that as your account was not open as of 6th April 2008, you cannot complain about an unfair…
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PPI complaint - Black Horse
I received a letter yesterday from Black Horse telling me that although they’d previously told me that they couldn’t find a policy for me when I’d asked about PPI, they had now found that I did in fact have PPI on an account. They would now be dealing with this as a complaint. My issue is, though, that I’ve never contacted…
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Barclaycard have not responded to SAR within 30 days ... what are my rights now?
It’s information relevant to my PPI complaint, therefore, it’s very important. What should I do next? Ombudsman? Contact them and inform them it’s past 30 days? Wait another week? Many thanks
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Do I have to pay claims company if I reject the compensation offer
I have used a claims company for my PPI claims. One claim was rejected for PPI but I did receive a Plevin compensation offer. I felt the bank's reasons for rejecting the PPi claim were easy to challenge so I asked the claims company to do so. They said they had done their bit and that if I wanted to challenge it, I had to…
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Bank says investigation took place in 2012 regarding our PPI enquires ... but we have no recollecti
Hi guys, I’m helping my mother with her PPI complaints, and in one scenario, a bank is saying that an investigation took place in 2012 (as a result of her enquiry) regarding 5 loans and they found no PPI. My mother has no recollection of this, however, they have sent apparent “final response” letters from 2012 which say…
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Do you Have to be very specific when requesting a SAR?
hi Guys, I’ve made several SARs in which I’ve asked the companies to provide me with copies of all my personal data. And then I said this INCLUDES: copies of original loan/credit agreements and the terms and conditions of those agreements. I also want/expect to receive bank statements from the period(s) in question, but I…
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PPI tax refund via self-assessment??
Hello, Please excuse my ignorance but any help would be much appreciated. I have had a PPI refund and the tax has already been taken at 20% but I can’t figure out how I claim this back on my self-assessment form .I have been informed you enter the details of the 8% interest and tax deducted on your self-assessment form as…
