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Lloyd's complaint upheld
parker2eh
Posts: 4 Newbie
I got a letter date today confirming they upheld the ppi and details and loans and payment of xxxx pounds in response.
The confirmed inhad a valid claim and said the case is closed and payment will within 28 days by cheque or if you prefer direct into your bank.
We I telephone them they told me it was still being investigated and I should ignore.
Can they do this as they I stated had a valid claim and the decision was upheld.
I can provide a copy what should I do.
When telephone back they accepted the bank details and said they would be in touch.
Craig
The confirmed inhad a valid claim and said the case is closed and payment will within 28 days by cheque or if you prefer direct into your bank.
We I telephone them they told me it was still being investigated and I should ignore.
Can they do this as they I stated had a valid claim and the decision was upheld.
I can provide a copy what should I do.
When telephone back they accepted the bank details and said they would be in touch.
Craig
0
Comments
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Like everyone, they can (and are allowed to) make mistakes.
Why did you speak to them on the telephone in the first place?0 -
It said to contact them to arrange bank details0
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Can someone remove the duplicate please0
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