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Failed PPI claim declined by ombudsman
Hi all I hope someone may have some advice. I attempted to claim Back PPI on a Lloydstsb platinum credit card a few years ago.They said over the phone that I did have PPI and asked me what reason I had to claim. I said that I wasn’t aware I had PPI on the card. They said ok we will come back to you. They wrote to me to say…
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Lloyds CC PPI
Hi All, I'm currently dealing with a credit card ppi complaint on behalf of my parents with Lloyds. The initial 8 week period was up on Friday so I rang them as we had heard nothing since the initial acknowledgement. They confirmed that the investigation was ongoing but due to the complexity of the case they needed more…
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Find old Natwest Advantage Gold account start date
Hello, I was switched to a Natwest Advantage Gold account from a graduate account by Natwest in about 2003. Does anyone have any tips to find out an exact date when this occurred? They switched the account after a conversation and I don't ever remember receiving anything in writing about the account change. I don't have…
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Finding old Statements for PPI claim with MBNA
Hi There I have been told by MBNA following my claim that they have accounts in my name but as its prior to 2004 they no longer have the data on file and put it back to me to provide statements/proof of PPI. I no longer have any statements, is there anyway of getting these? Thanks Dean
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PPI claim HELL
Having had success claiming PPI against Barclays Bank and MBNA, I checked some car finance paperwork and recalled PPI on that policy so decided to complain about that. November 2017 I complained to the lender, Black Horse, who told me that as they did not sell me the policy they were unable to deal with the complaint, so…
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How on earth did I get sold PPI?
Hi I've found 3 sets of documents so far telling me/we that we took out PPI. At the time we both in employment with 6 months full pay if we were off sick and my husband had a policy which paid out as well when he was off sick. I am quite staggered that we were still sold PPI. I've downloaded the templates to start to apply…
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RBS PPI Rejection
My wife has recently had a PPI claim rejected by RBS. However, they have made an offer based on commission (Previn?). My wife feels quite strongly that the PPI was missold. Presumably if the offer represents the amount over 50% then the potential amount owed would be considerably more that the offer? Is there any harm in…
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Bank charges and PPI
Good evening, it’s my first time on this forum. And I was wondering if anyone could offer me advice. Between the years of 2005/2008 I got myself in to a mess with borrowing money, to the point of over £10,000. I had various different loans such as log book loans and bank loans, I was charged hundreds of pounds and probably…
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Barclays Additions packaged account charges
Hello, I'm new to the forum and hoping to get a bit of advice. A good few years ago I had an overdraft on my current account. I went over the limit and was contacted by barclays telling me if I signed up for the additions account they would extend my overdraft. This led me to believe that in order to keep my overdraft at…
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Advice: Lloyds refused Packaged A/C claim now offer to reconsider
A couple of years ago I submitted a claim to Lloyds Bank regarding our packaged current account with them. Twice in our history we were told we needed to take a packaged account product in order to get credit. First time we were applying for a loan, second we wanted to buy a different house and needed bridging finance -…
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Selected for complaints review !!
In October 2015 I complained about the sale of my packaged bank account, at the time I needed an overdraft and was told I had to have a royalties gold account (RBS) as that was the only way, (15/month), some years later I realised that I had been mis sold this and complained. The complaint was dismissed as, as I remember,…
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Was my overdraft irresponsible lending?
Hi. I recently had some success reclaiming my packaged bank charges. i was given a refund after claiming it was miss-sold and that i felt pressured into taking the account. I was only refunded the account package charges ( £15 a month) now i've continued looking into my financial past and have discovered something but i'm…
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Long winded - Littlewoods Extra Care
I'm wondering if anyone can offer any advice. I have been helping my dad go through his wife's paperwork after she recently went into a nursing home with early onset dementia. We have found a folder full of catalogue statements from 2001 up until 2009 with quite big balances at times. It seems she was paying regularly up…
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Resolver question
Hi, sorry if wrong place to post. I have a quick question regarding the resolver tool as I used the tool way back in October I think and have had no contact from my bank (Co-Op). Resolver have now informed me that I can escalate my case. My question is, should I have used the resolver tool and then sent the completed forms…
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BANK CHARGES - Is it too late to reclaim Overdraft
Can someone please advise me if it is too late to claim current account late fees and over draft fees etc? Thanks
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Help pls! What does this mean??
Hi all, hoping someone can help me. Have been claiming PPI for my parents through Resolver but have just had letter from RBS to say my Dad's complaint has 'already been registered under the PPI reference 123456' He's not recieved any PPI despite having a card with NatWest for a long time and almost certainly having PPI.…
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Ppi halifax
Hello can anyone advise me please. The ombudsman has upheld my complaint against Halifax. Now I had 2 loans, and the ppi payments were £13.75 per month and £20.44 per month, the loans were over 5 years. The Halifax have offered £826.11 is this correct? Many thanks Alison
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Ppi on bhs store cards
Hi i had 2 bhs store cards 1998. I used resolver to see if i could claim back as i still have statement which says i paid insurance every month. However i got a reply saying they were a new company under new ownership and unable to assist any further with this as the old bhs no longer exists,is this true they can say this,…
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PPI claims company threatening court action
Hi, pretty new to all this so go easy on me! I naively filled out some PPI/bank charges claim online ages ago, gave all info I had to hand. “Electronically” signed all documents. Was sent something in the post which was lengthy, eventually completed & returned. Cut a long story short but I started getting A LOT of emails…
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Advice regarding account fee claim
Hi everyone Since 2008 when I started working full time and my pay was going into my account with Lloyd’s TSB that I had when I was a child.I remember after a few months I got an unplanned overdraft fee of £21 So I went into my bank asked if there was anything they could do about the fee and they got me to sit with a staff…
