Finding old Statements for PPI claim with MBNA

deenoryan

Hi There

I have been told by MBNA following my claim that they have accounts in my name but as its prior to 2004 they no longer have the data on file and put it back to me to provide statements/proof of PPI.

I no longer have any statements, is there anyway of getting these?

Thanks

Dean

dunstonh

I no longer have any statements, is there anyway of getting these?

No. Your statements are not in the public domain. Only you and the firm have copies.

The firm is required to destroy data after a period of time. Many destroy statements after 6-10 years. Some hold longer.

deenoryan

Thank You for the quick response.

Coldfinger

Also with MBNA, I have found two statements, one each for two old accounts showing that I did make PPI payments.

What's my next step if I have the evidence?

Nasqueron

Coldfinger wrote: »

Also with MBNA, I have found two statements, one each for two old accounts showing that I did make PPI payments.

What's my next step if I have the evidence?

Have you complained you were miss-sold? If not, you have to do that first, your bank statements would be useful if they need evidence of what you paid