Halifax Automatically Refunding?

bilko89

Hi all. My fiancee received an odd payment into her bank last Wednesday which only showed as "Charge Refund" for £45. Today she has had another £91 put in with the same description!

She doesn't want to call in case it was a mistake as to be honest, we could be doing with the extra cash, but she hasn't made any sort of claim for charges and looking back (online banking only goes back 7 years) there hasn't even been £40 in bank charges, never mind the £136 she's been "refunded".

Anyone have any ideas what it could be?

Nasqueron

bilko89 wrote: »

Hi all. My fiancee received an odd payment into her bank last Wednesday which only showed as "Charge Refund" for £45. Today she has had another £91 put in with the same description!

She doesn't want to call in case it was a mistake as to be honest, we could be doing with the extra cash, but she hasn't made any sort of claim for charges and looking back (online banking only goes back 7 years) there hasn't even been £40 in bank charges, never mind the £136 she's been "refunded".

Anyone have any ideas what it could be?

If you spend the money knowing it might be a mistake they will quite happily come after you for the cash, not phoning up is not a silver bullet that will let you keep the cash. If it's an error, the money will be taken away again.

Don't bury your head, ring up or go into a branch and ask

[Deleted User]

bilko89 wrote: »

She doesn't want to call in case it was a mistake as to be honest, we could be doing with the extra cash

If it is a mistake, the Bank will want it back and you won't get to keep it anyhow.

Call the Halifax and confirm what it is, then you'll be able to spend the money confidently (and honestly).

bilko89

Thanks guys, will say to her to call up, banks tend to be good at this accounting malarkey...