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Provisional Driving License Proof
I've been assisting a family member in getting their provisional driving license. Unfortunately, they don't have a passport or their original birth certificate. I got them a copy from the registry office, assuming it would suffice. However, when I sent it to the DVLA, they returned it, requesting the "Original Birth…
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Breakdown companies response times
Are there any breakdown memberships out there that still have a reasonably fast response time or are those days long gone? I'm sure I remember when the AA had some kind of guarantee they'd be there within an hour and I know when I was much younger in the 90s and I drove more unreliable cars, the AA were very reliable and…
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Tyre Destroyed by Ratchet strap or Pothole - claim?
I went over the metal part of a ratchet strap that was strewn over the road and then immediately went over a pothole. This caused a gash in my tyre which quickly deflated and went flat. The replacement cost £130. Can I apply to claim the costs back? If so who would I write to and how should I go about it for the best…
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Dart charge question
I’m purchasing a car that is being delivered to me and it is being transported on the back of a truck. They have to come over the Dartford Crossing and I’m trying to find out if my car (on the back of the truck on the flat bed) will need to pay the dart charge, or if only the truck has to pay the crossing fee. Google is…
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Are 'all' - ie most - seat belt fittings the same?
Hi.We have a broken seat belt buckle on our Fiat Ducato minibus. Spares seem hard to get, tho' I'm trying. I suspect a new original part will be £illy. But, there seems to be plenty of very similar alternatives, such as those used on lap belts on many cars.Most male parts are 21-22mm wide and look very similar. Anyone know…
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Proving the car I bought is faulty
Hi All, Help me please. I bought a second hand car. Test drove it for 20 mins , spent 30 more minutes ensuring all the insides etc and car sensors were working. Within hours thick black smoke and stink started coming out of the car exhaust. The dealer was informed and he said you have to prove car is faulty if you want…
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Negotiating cash settlement from insurance
Was involved in a non fault accident where the 3rd party went in to the back of me and damaged rear bumper and boot lid. Spoke to my insurers and they said its a write off and they will offer me the market value at £2700 but I can't keep the car or buy it back. Its a 57 homda jazz with 77k miles. Decide to call 3rd party…
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Driving Ban
I am currently banned from driving & thinking of selling the vehicle. I know a Driving ban increases your car insurance by 2 or 3 times; but does a driving ban affect your chances of applying for a car lease once the ban has ended?
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Policyholder, Named Driver and NCD . Is this FRONTING?
Car insurance quotes online openly ask WHO is the Policyholder , WHO is the Additional Driver, and WHO retains the NCD. FRONTING seems to be described as when you try to 'game ' the system, wherein the additional driver is in reality the main driver. However, nowhere is it stated that the policyholder must be the Main…
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Car Garages charging VAT on parts
Hi, my car recently had a new radiator fitted. The garage source the rad, the item included VAT when paid for, and when I got the bill at the end, VAT was again charged at 20% on the total bill, so, I have in effect paid VAT twice (and, in fact, paid a bit on top, as it's VAT on the amount which already included VAT).…
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Issue with Halfords
Hi all, Just under two months ago I purchased Full A/C diagnostic services by Halfords and got my car AC checked as it was not working. They confirmed everything was okay with the system and it only needed a re-gas. I paid £129 to get it done (the new AC Gas type is expensive than the usual one), however, now my car's AC…
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ULEZ and Similar Effects on Car Prices?
Hi. I'm in the process of looking to buying a 2nd car or called a Sunday car by some people. Looking at some nice high specification cars about 15 to 20 years oldish approximately. Friends are telling me ULEZ compliet is what I should buy or if I'm not in ULEZ or similar zones too much, get a non compliant ULEZ car for…
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Police and cables across road.
I'm well aware of the chunky traffic survey cables that get nailed across single c/w roads from time to time, but today I came across something different, thinner cables laid in a perfunctory/temporary fashion across a dual c/w with police officers in attendance. Does anyone know what these are for please?
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First insurance 40 year old
I am shopping around insurances for a potential car (Toyota Yaris Hybrid, from 2016 onwards). The price is important for me, the lower the better. I am not planning to drive a lot and far, especially first year, so I am wondering if there are any of those "by miles" insurance companies that work with beginners with no…
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Pay at pump morrisons
Tried to use Morrisons pay at pump with a hsbc visa debit card was declined went to tesco used pay at pump card went straight through do morrisons use a different system than tesco thought they use same system I know morrisons pre authorise £99 thought tesco did the same so if card declined at one place would do at the…
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Pothole damage claim.
Hello there, Earlier this year (May) I drove over a very bad surface of road on a country lane in Essex. I was going at about 2mph at the time when suddnely my car dipped and there was a horrific crunch noise as it sunk into what appeared to be a pothole, concealed by water. Initally, there was no conclusive damage.…
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Policyholder and main driver. Who earns the NCD ?
I am currently the policyholder and named Driver , but can select who accrues the NCD. Currently I am accruing it even though I am named driver. However this company is now quoting too much for renewal. FYI it's Churchill. The new company I was going to select, does not allow the named driver to accrue the NCD. Does anyone…
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ABS warning light off/on Kia Picanto 2007
ABS light came on 48 hrs ago and stayed on and was on again yesterday when I started car so I booked in a garage for next Tuesday. Checked tyre pressures ok and brake fluid is about halfway between min and max. Started car today and ABS light just went off when I started as if nothing had ever happened. Should I still get…
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Insurance write offs
Hi My brother’s 2015 Nissan Qashqai suffered off side front wheel damage and a puncture yesterday from two poles that came off a passing lorry. The fog light was also pushed out from the bumper. There’s dashcam footage from the vehicle behind the Nissan which the insurance company has. Vehicle collection was nearly £400…
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Mercedes A Class on PCP
Could someone help please. I think I am getting myself confused here. My husband has a Merc on PCP at £469 per month. The 4 year contract ends in Jan 24. The ballon payment is £17,300 to buy the car. For all sorts of reasons (health related) he is not getting another PCP and wants to buy the car outright. We have just had…