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Car for an Oldie with arthritis
Hello. I need to buy a secondhand car for myself and would welcome advice. * I’m a pensioner and I have arthritis in my leg and back so need a car with higher driving seats (my last car, a wonderful Honda Accord was SO low down it was very painful to get out of and really low down). * It needs to have a fairly good boot as…
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Valid rejection under Consumer Rights Act?
Hoping for some advice from anyone who may have experienced similar. My son bought a car from a used car dealership a few weeks ago. On test driving there were a few things the dealer said he would get sorted before he delivered it, some of which he did, but when he delivered he said he hadn't had time to fix the heated…
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Help! Rac breakdown/hire car
Hi, has anyone had a hire car longer than 3 days they say for onward travel. My car broke down on Tuesday this week 5pm Rac didn't come out until 10pm next morning, I had to organise a hotel at my cost as they kept on moving goalposts and I got sick of waiting in the cold. Issue is Rac have used a 3rd party to recover my…
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Motability Open Insurance policy
So I am the appointee for my daughters motability and the insurance is in my name with Direct Line. I am a named driver along with her sister. However, my daughter is due to move to Supported Living with a care provider. I need to change to an open insurance policy as there will be various staff driving. Can I and her…
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Derisory council offer despite main dealer evidence of cause of pothole damage
Hello Has anyone had a good result/experience after going down the small claims court route? After hitting massive pothole (that had already been reported) and submitting a claim the council are offering a derisory amount to my 20 year old daughter. They dispute causation despite a main dealer report detailing the damage…
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Think I made a big boo boo with my Car Insurance decision.
Long story short, my wife had a minor collision in our 2015 Jeep Cherokee, just before Christmas just gone. Very quickly, after sending photos, the insurance company came back and said the car was a total loss (economical). I was shocked, quote was £6k for a minor bumper dent, cracked headlight (still works) and small dent…
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Business use Van hire excess cover
I need to hire a van for work and hoping to avoid paying Enterprise’s £25 a day excess charge. All the excess insurance companies that I’ve found specify ‘not for business use’ Does anyone know a policy that will cover business use?
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Is this a car dealer con?
Dear All I am at a loss and wonder if someone can offer advice. My wife has had a torrid year fighting cancer. We are hoping
she is through the worst, fingers crossed. As a treat, you only live once, I wanted to change her car.
I saw one online, enquired about it, and gave the details of our car to the
dealer. 4 days later…
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Why is DVLA website shut after 7pm??
This is absolutely ridiculous. What if, due to circumstances, you want to sell or buy a car after 7pm (maybe in summer), you won't be able to notify DVLA until 7am the next day. Why isn't the website accessible 24/7? They don't have any 'humans' receiving the info so why not? Shocking.
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Car Ownership & Insurance for Newly Licensed Driver
Hi everyone, My wife recently passed her driving test and we're looking to purchase a car together. I currently drive a manual car but am considering switching to an automatic. Due to budget constraints, we're exploring the option of buying and sharing a single vehicle. I have two questions: * Car Registration: Can we…
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Accident - third party have disputed
This discussion was created from comments split from: Car accident - not at fault but being asked to claim on my own insurance.
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Name on car insurance different to driving licence
Hi This is perhaps a question someone who works in the insurance industry
is best placed to provide advice on. I have two forenames but have always been known by the
shortened version of my middle name (eg
Terry when my birth certificate name is Steven Terence Jones). Although official
documents such my driving licence…
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Vehicle heavily corroding not advisory
Hi guys I’m looking to buy my first car and have found a Mercedes all from 2006 that I fell in love with in my local town for sale at 2.5k with 90k miles in the clock, I did my insurance quote and we went to look and took it for a test drive and all was good, done my insurance quote and coming in at £100 which I was…
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Pcp road tax
Hi.. me and my partner have just got a newish 20 plate car on pcp finance... I've read that for the 1sr 12 months the finance company cover the 1st years road tax and there after it's down to us? Is this the case? Also the salesman kind of rushed through things with regards to the pcp agreement .. like after the 4 years…
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No Claims Discount 9 years protected but personal insurance lapsed by almost 4 years
Hello - I had a nicely protected 9 years NCD. I went from Personal Insurance to being a named driver on my partners policy. The Named Driver Insurance company still wanted to see the NCD proof - all fine. Three years passed and almost to the fourth (Feb 2025) and now I want to take out personal car insurance - does anyone…
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Have we ever been in a worse car buying era I don't know where to turn next.
I am lost and don't know what to do next. Buying an electric car now is like buying an iPhone from Apple and buying a pertol car is like buying something that I could no longer sell. What on earth do you do? I can't even buy anything in the hope that it would become a classic for fear of it being outlawed from the road in…
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Help! Need a new wheel.
Wheel rim out of shape after I failed to avoid a stone in the road. Skoda fabia hatchback SE TSI 95PS. I think it was manufactured in 2017 but registered in 2018. the letters on the inside of the wheel rim are 6JX 15 H2 ET 38 365. According to eBay it matches this, but the hub cap is different. Which doesn’t bother me, I…
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Pothole Claim
My county council are not accepting liability for my pothole claim. They claim they decided on a two hour recovery window due to the severity of the hole and as this two hour repair window had not expired they are not therefore liable. Why on earth did they not do anything to alert drivers to the hole? It was huge and…
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Wrongly accused of being in a car accident
Hi all, I just wanted a little advice if possible. My car insurance (Prima) contacted me in September to say my car was involved in a car accident in August but I confirmed I hadn't. The name given by the insurance company was someone not known to me, and had no possibility of driving my car. I sent my insurance company…
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Dealer Service Rip Off
I've used a dealer to service my car for the last couple of years, it's an electric car. Been charged £200+ each time. Just had the car serviced by my local garage, they've stated the car's fine, not much to check on these cars. No charge for the service.
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
527 discussions
2.6K comments
Most recent: discretionary commission arrangement response by stephcox89
21 November at 6:12PM
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