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Lease car write off/ claim question
Hello everyone. I recently wrote off my car in an accident. The vehicle was a 3 year PCH lease with no option to buy at the end and the accident was 11 months into my contract. I put down an initial 3.5k deposit and I was paying £433 per month. The insurance company valued the car at around £28k which I accepted as fair,…
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2019 Citroen Berlingo with repeated adblue emissions faults - HELP ANYONE?
We purchased our 3rd Citroen Berlingo used van in August 2023 for my husband's business as a mobile locksmith. To date it has been returned SIXTEEN times following the "emissions fault. It will be impossible to start this vehicle after X miles" message. (the number of miles changes from 700, 300 and today only 100 miles!!)…
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Claiming insurance
As I'm a new driver, I only have one year of imsurance with no claims. A man crashed into my car today and when I asked for his insurance, he told me 'I can't give my details because its not my car'. The car was registered to the girl in the backseat who I assume was his granddaughter. I couldnt stop anyone as a witness…
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Cheap ceramic coating
Any tips on how to get ceramic coating cheaper than the £500-600 everyone seems to charge for a 5 year one? Aside from doing it myself, I can't and will have to get someone to do it for me.
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Police won’t return stolen recovered car
Hi everyone, My car was stolen 6 weeks ago. Insurance were almost about to pay me out last week when they said the stolen marker had been removed. I’ve then rang the police who told me it had been recovered by them a few weeks ago. They wouldn’t tell me any information about the condition of the car or anything else. The…
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Call about claims: suspicious?
Hi I am pursuting a claim through Pogust Goodhead for my Vectra. I've had a call from 0121 368 8062 from a guy at Conclusive Financial saying he was finalising details, and I'd receive a call from the solicitors in the next four weeks. He had all the details of my car (including number plate) and my email address and home…
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Car rolled with Handbrake on
I was parked on a very slight hill on a car park (have parked there many times before). Put the handbrake on, went in for lunch and was informed by a waiter that my car had rolled into the managers car (2007 seat ibiza 130k petrol). Damage done to his car is possibly a new bumper required (there's a scratch and a dent). I…
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Confusing double standards from Carfinance 24/7
Hi All, I have been looking at buying a specific model of car that I have wanted for ages. I approached 5 or 6 lenders but ended up discovering that none of them would finance a car older than 2012 or over 100k miles, "for my own protection". Which is a ridiculous premise because the cars I was looking at had lower mileage…
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Getting back excess after non-fault accident.
I was stationery, car hit me. They gave false details, but I had a photo of their licence plate and told my insurers. Initially, my insurers sorted my repairs and I paid a £700 excess and, upon renewal, my premium increased significantly. After a few months, the third party admitted liability and my insurer changed my…
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Cancelling policy after a non fault accident Help!
Hi I am currently insured by Ageas, on the 25th of April my car was involved in a total loss accident when another Ageas insured driver drove into me on the wrong side of the road. Ive had my settlement paid and i also had paid my monthly premium on the 28th despite not having a car at this stage. I received a letter…
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Car hire excess insurance
I've just come back from a hoilday abroad and unfortunately had an 'accident' whereby I clipped a curb and wrecked a tyre on the hire car. I took out an excess insurance policy as usual as tyres aren't part of the normal insurance when hiring a car abroad. If I make a claim on the excess insurance would I have to declare…
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Wife was in a non fault accident, third party insurance wants her to go through them rather than own
Wife got rear ended (non fault)and other person admits liability, their insurance have already been in contact to say they will deal with it with no excess and £200 for the trouble along with hire car and an approved garage of my choosing for repairs with a 3 year guarantee. She hasn't informed her own insurance as yet due…
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Uninsured hit and run, next to no damage
Today, waiting in traffic on a main road, a car came up from behind and hit my car. It was a restively loud bang. I got out of the car and went up to the car that crashed into mine. He got out and said, sorry. His car was used a few inches into my bumper. I note that he not only stunk of booze but had trouble standing up…
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Car
I bought my ex partner car with a debit card who’s the legal owner me or her
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Car involved in shunt while being driven by dealership mechanic...
We would be grateful for any advice anyone might have about an incident explained below.
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Car insurance application record
The moneysupermarket.com car insurance questionnaire (and thus also MSE's Compare+) asks, "Have you committed any driving offences or had any Fixed Penalty Notices in the last 5 years?" Do FPNs include penalty charge notices (PCNs) for moving traffic (as opposed to parking) contraventions? Strictly speaking a PCN is not…
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Learner drive on my insurance - premium
My son is learning to drive, so I want to have him included on my policy. He is currently unemployed - will this affect the extra premium amount I will have to pay?
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Can I return my car
Hi, first post so please be kind. I purchased a used peugeot 3008 car (£14.5k) from a suzuki main dealer mid January and have had nothing but issues. When I collected the car (two weeks after agreeing the sale) the agreed work (a cambelt change) hadn't been completed as promised. Prior to driving away, an engine light came…
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Audi Dealership Issue
Hi, I
purchased an Approved used Audi Q2 last September, the MOT was due in March
this year. I asked the dealership if they would MOT the car before purchase,
but they said they only do this if less than 6 months left on MOT, but offered
me a free MOT test when due. As Audi boast about their 150 point checks, I
wasn't too…
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Should I buy a Toyota Yaris hybrid mk4 (2020-present)?
I am looking for a reliable car and hoping to keep it for a long time. Ideally low and cheap maintenance. The car that is always mentioned for its reliability is the Yaris. I also like the new look of them. However, now onto my concern is the battery issues which I’ve read online, it seems to be common. I drive once or…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
381 discussions
1.9K comments
Most recent: Blackhorse confirmation of DC, complaint raised, generic DC response received by dunstonh
24 January at 2:20PM
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