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prepaid miles?
Has anyone ever done this? its my cheapest quote for 5k miles a year and they say if you go over you don't get charged which leaves me baffled, Surely that's the catching point but here's what i got back " There's no penalties or punishment, we confirm a per mile rate in pence at the start of your policy via a quote. This…
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Renewing insurance - non fault accident
Hello, My car insurance is due for renewal early next month and I took out a new policy with a different insurer. Unfortunately over the weekend I was involved in an accident. It was non fault, other driver admitted liability and I am getting the repairs / hire car through their insurance (I had initially opened a claim…
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Road tax refund
Hi, I recently changed my car, and had 5 months remaining on the old cars road tax, which cost £590 to renew, last March. the refund I’ve received for the remaining 5 months is £75. I expected a refund of around £245,(£50 per month) can anyone explain why the refund does not cover the full cost of the remaining 5 months,…
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Enterprise Van Rental - Roof Damage - Asking me to pay £11k
This happened in September 2022. I was frequently renting vans from Enterprise Rentals. I always rented normal long wheel base and short wheel base vans (regular height vans). And I always took the premium insurance extra £25 on top be fully covered. This I thought gave me full cover. One day they didn't have a standard…
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Not At Fault Car Accident Issues
Four weeks ago a van smashed in to the back of my car which caused considerable damage. Neither vehicles were driveable and police had to recover both. The other driver was arrested for drug driving, there were also witnesses who came forward. Yesterday I received an email from the accident management company stating the…
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Suspicious mileage on used car....
Hi, Sister-in-law has been looking for a second hand car as her's is now unrepairable. She has seen one from a local long established car dealer and it states its done 99,000 miles. When I checked on the Government check mot history website it lists the last 3 MOT'S and mileage as below: [PASS] 17th July 2020 86,005 miles…
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Go Car Credit VT - Temp Default
Good afternoon, I've had a pretty rough 6 months which has lead to financial difficulty and arranging a payment plan with Go Car Credit, I'm now at the point where I have submitted a letter for VT as I simply can't make the contractual payments anymore. I haven't reached the 50% mark just yet but not too far off i.e…
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Hit a taxi in slow moving traffic - minor damage, he wants to claim - best option?
Unfortunately I got slightly distracted in rush hour traffic today and bumped into the back of a taxi. Driver says he wants to claim on insurance for what is fairly minor damage that I would happily pay for in the garage. Minor damage to my own car too. Slight crack in my grill and on his toyota estima the metal bar…
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Very strange car insurance quote
My brother has managed to get caught by a speed camera twice this year. Both times whilst in the works vehicle. Having done a speed awareness course 2 years ago he did not qualify again and got points on both this years occasions. 1st time doing 36 in a 30 zone, 100 fine and 3 points. When declared to his insurance they…
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HP finance - handing car back half way through
Hi, We bought a car on a HP agreement in 2022, car prices were at a high at the time so we paid over the odds and have now lost money on the car. We have since had a baby so need a bigger car and are now at the half way point and want to give the car back, which the finance company have said is fine it just needs to be in…
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When to declare penalty points
Just received FPN & paid fine, have sent licence details off for endorsement. Do I inform my insurance company now or wait til the endorsement is confirmed by DVLA?
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New VW Consumer Rights
Hi folks, My wife and I bought a new VW Tiguan (brand new 24 model) on PCP finance from our local dealers back in May. Since taking ownership of the vehicle, we have experienced ongoing faults and have had the car in the workshop on about 4 separate occasions. The range of issues include: * front / side sensors breaking…
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Van hire damage dispute - please help!
Hi just had a bad shock, please help! Today I hired a van from Enterprise. I filled out all my details online, DL number, bank account details etc before collection. On collection the man who works for Enterprise said to have a look at the van for damage, he walked off. When he came back I said the hubcap is missing and…
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Appeal for insurance fine/points for honest mistake
My wife was stopped by police today for no insurance so is looking at fine & points. Looking it it it appears as though we have accidentally insured one of the family cars twice by mistake. Is there any wiggle room for appealing on this basis? The dual insured cars premium is more expensive of the two.
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What's the best-value way to have a car for six months
My wife and I will need a second car over the winter - not fussy about what sort as long as it works. Can anyone suggest the cheapest way to go about it? Rental and leasing are quite expensive. Does anyone have any idea how much we would lose buying a second-hand one and selling it when we're done? And any tips on how to…
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Saga car insurance quotes and price comparison sites - glitch, or ?
I wonder if anyone else has noticed a 'glitch' (?) on the Saga car insurance website, and if so what they did, if anything, about it. I've managed to get quotes for car insurance on two price comparison sites (MSM and CTM) and scrolling down the list of options I've clicked on offers in the 'middle' range of quotes. In the…
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Relative thinking of viewing this vehicle - is this rust?
Vehicle is a 2010 VW Scirocco. Viewing the online advert, the car bodywork looks immaculate apart from image seen with the driver's side door open. It's from a garage, comes with 3month warranty and MOT history is acceptable. Because it's a long drive, just need to know whether the condition of that door hinge is worth…
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Changing insurer mid-claim
Hi all, We have a current claim open with Peppercorn insurers for an accident that was our fault. Peppercorn have just sent an email saying they will be cancelling our policy at the renewal date, which is in 3 weeks time, as their underwriters can no longer cover us. (We are in our 40s and have over a decade of no-claims,…
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Dart Charge - Opt in for a Further 12 Months - How?
I received a notification that my Dart Charge account will be set to inactive on 16th October unless I opt in for another 12 months, but there's no information about how to do that. If I go into my online account, there doesn't appear to be an option, and if I phone their number, I just get automated options that…
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Cazoo extended warranty - Advice on repairs
Hello, A couple of weeks ago, my car was involved in a hit-and-run while it was parked outside. Would the extended warranty cover any repairs for a non-fault incident? Kind Regards
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
466 discussions
2.3K comments
Most recent: PCP Claims via My Claim Group by MyRealNameToo
31 July at 3:53PM
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