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24/7 Boiler cover
I would like to add my experience with this appalling company. A catalogue of errors having to chase for the annual service which at present has not been carried out from a contract that ended in August - 3 visits cancelled at last minute with various excuses. I had cancelled the new contract which started in September…
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Breeze Energy
Hi Thinking of moving to Breeze Energy in KT3 any one had any experience with them ? Thanks
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Spike in gas usage??
Having been stung for a rather large final bill from a previous provider I have been keeping a close eye on our usage. After numerous meter readings from June to date I can see that on average we use 1.5 units of gas a day until September, where average daily usage has shot up to 8.4 units a day. Why could this be? We are…
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Npower advice needed..please help!
Dear Community, I need to know the best course of action to take with an Npower billing situation. Here is the deal.. I have been living at my current address for around 9 months, and have yet to receive a gas utility bill through from Npower. (Electric is on a key). We had a letter through in February stating that gas…
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Wookburner fan
I want a wood burner fan but only have a clearance above the burner of 11cm. Does anyone know if anyone makes them that small? Can anyone help?
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Boiler Cover Advice
I have has enough of British Gas Boiler cover seams it gets more expensive every year, and I have finally had to call them out today to be told it will be a 3 day wait, Ive been with them for 5 years and as yet never called them out. I have therefore decided once they have repaired my boiler I will be looking for a new…
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Boiler service mess up
Had my old oil boiler serviced last week and the guy messed it up and it was misfiring bad. He was sent back to put it right but whatever he did only worked when he was here and next day was back to square one. A different guy came out and re-did everything and all seemed ok. Next day boiler did not start and needed to be…
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Do BOC Gas & Gear Centres accept Flogas owned brands for new Flogas refills?
A friend of mine has bought a luxury stainless steel gas BBQ with an expired Acewell Gas cylinder (11kg propane) in it. As BOC Gas And Gear Centres sell Flogas Butane 7kg and 13kg cylinders and small Propane cylinders up to 11kg, and as Acewell Gas got bought up by Flogas and is no longer trading in it's own brand gas…
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Npower 3-year nightmare
Hi all - I'm new to the community so thanks for having me and my problems :-) I have no idea how to keep this brief, so I'll just concentrate one a very loose overview and one key point for advice and keep it as brief as possible... In short, my Npower bills rose from around £60 per month to over £500 per month at the end…
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Should i fix a gas/electricity tariff just before i move house?
Hi, my gas/electricity tariff fix with npower has just finished - but I'm hesitant to commit to a better pricing tariff with another supplier or npower as i'll be moving house in about 2.5 to 3 months. So my direct debit has just shot up. Any advice or thoughts? Thanks
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Spark energy
Hi, looking for some advice, has anyone had dealings with spark energy? My mum and step dad have been trying to leave for years and everytime they do they slap another bill on saying the owe 800 pounds, in the last 6 months they have paid them over 1000 pounds in order to wipe theor apparent debt and switch companies and…
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Gas/Elec changing suppliers through Cheap Energy Club.
I am totally confused why an estimate supplied by Cheap Energy Club & an estimate made direct to company is so way out. I don't know who to believe. Example: and this is not a collective fix so should be similar which ever way you get an estimate. OVO 2 year fix which energy club recommend as a great fix. OVO direct £107…
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Ductless Air Conditioning vs Updating Central Heating?
We're just in the early process of moving house, moving to the 'technical forever home' a detached 3 bed bungalow with a concrete floor. On viewing we noticed that it has a single line central heating system installed, with pipework that's been in the concrete ground since early '80's and the system by design won't win any…
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Squealing Oil Boiler
Hi there, We put the heating on today as we have been away (in addition to heating the hot water) and after a few hours we noticed some squealing from our Grant Vortex Pro Oil Boiler (15/21 Utility). Our annual service is not due until November but I am thinking I need to get this checked, and perhaps get the service done…
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BRITISH GAS doing strange things with monthly payments
Hi all, I'm looking to change gas & electric supplier as lots of people are. My British Gas fixed tariff is coming to an end and I'm looking to find a better option. But what's strange is... A few weeks ago BG sent me a bill saying my monthly direct debit was going from £80 to £120. That's a big rise and I questioned them…
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Disabled and unable to used forced prepaid meter help
Earlier today I tired to help a disabled lady who Eon forced a prepaid meter onto despite her pointing out she isn't capable of operating it - she lives alone independently no carer and as no family. She is on the NHS and national grid register as a customer with special needs due to medical condition and epuipment,…
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Oil Prices and Harvey
I keep reading about jumps in petrol prices due to Harvey Is this just scaremongering or is it best to get heating oil ordered as soon as possible?
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We have been given 5 solar panels.
What do we do with them? Connect them to the hot water tank, storage heaters or central heating. We don't have any storage heaters yet. Where, how would we save the most money? Towser anticipates using/storing all the power he generates, so is not concerned about selling it back (FIT). We have a multifuel Rayburn which…
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Replacement for PassivLiving energy hub suggestions please
I have a 5 year old SolarPV system which is a 3.6KW home system setup by a company called "PVSolar" who apparently went bust last month. The monitoring system is supplied by PassivLiving and that has died today. Apparently the hub has a connector inside it that connects with the tablet and that has failed thereby rendering…
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Should I be paying for a Air source heat pump survey?
Hi all, We are looking at having air source fitted to our home. The company who came this weekend have said a survey is needed to calculate what we will need with basic drawings to make calculations. The company have asked for a £200 fee to carry out the survey which will be taken off the total when we place the order.…
