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EDF prepayment problems
Hello all! My eldest Son has just been given a council flat and the energy suppliers have historically been EDF. Gas is fine and they have sent him a new card but because there is no electricity at the flat the council were unable to do a complete test. although they did complete what they could without having a supply. We…
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47kg propane prepay
I haven't had to buy any gas since before Christmas last year, around about this time every year I buy 4 lots of 47kg bottles and make it stretch for the whole year as best I can. I seem to get 4-5 bottles for an annual usage (no it isn't a small house, it is 3 bed and yes I have gas cooking but one thing that I think…
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How much gas to heat hot water for 1 hour ?
Hi all How much KWh gas do you use to heat your hot water only for 1 hour ? Using a conventional gas boiler with hot water cylinder. Just got a smart meter fitted and we’re using betweeen 10-13 KWh Thank you.
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Hardwood v Softwood
This is my second winter with a wood burning stove and it’s time to restock Hardwood is proving difficult to source. The supply I got last year was air dried and pretty uneven to say the least I have a source of kiln dried softwood at what seems a decent price for my area. While accepting that hardwood will burn longer, if…
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System to Combi - Flue Questions
Hi all. I've asked this in ukplumbersforum as well but thought I'd give it a bash here, too. :) My plumber is taking out a broken Worcester Greenstar system boiler in a boiler cupboard and replacing it with a Baxi Duo-tec 28 combi. I'd like to have the new boiler in the same place but he's said the horizontal flue/labour…
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How much do you pay for your logs?
I've tried several suppliers around me and the only one with always good quality seasoned hard wood is 140 for 1.5 M3. I guess it's not too expensive for a months heating and hot water, but in other parts of the country I was able to pickup about 1m for 35 a few years ago
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Back Bill
Can anyone please advise? My girlfriend received a final gas bill yesterday (25th October 2017) from Extra Energy for the period 26th September 2015 to 12th November 2015! Firstly can they really send a bill 2 years after the billing period? This is the first she was aware that she owed anything to this company having…
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Woodburner cowl lid has blow off
It's like a big dinner plate. Doesn't look like it was welded onto the wire cage bit that now seems a bit out of shape. Is there a way to reattach it? or does it need a whole new cowl? thanks
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Help with Stanley boiler please
Hi, I have recently moved into a house that has oil heating from a Stanley oil fired twin series which then has a Honeywell system attached to it. The house is sooo warm we just can't seem to maintain a nice temperature. The Stanley is set to about 60 degrees and the Honeywell is set to auto. Is run and then auto.... Does…
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Sudden spike in outstanding amount - what are my rights?
Hello experts, I'm hoping you can help me. We are Flow Energy customers, and have been since we moved to our house in July 2015. They set our direct debit at £39 per month after asking me about usage, which always seemed a little low, but we were keeping on top of usage according to our statements. Suddenly, the statements…
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New Woodburning Stove
We have a fireplace and have been burning coal/logs for about 50 years but now the i think you call them cheeks( its the sort of liner that goes between the fire and the outside brickwork) has started to crack and fall out. what i was thinking was to knock the rest of the liner out and put in a woodburning stove. what i…
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Air to water heat pump systems
We are looking at changing our heating system currently economy 7 storage heaters which are not very effective, also some radiators run from a woodburner. As we do not have mains gas in our area we are looking at alternatives, specifically heating we can switch on as and when required. Looking at lpg gas, and air to water…
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Meter problems
I moved into my new flat in December I was told by the letting agency that I was being supplied by Spark energy. When it came to put in my new readings I noticed that they had the wrong gas meter for my flat. I contacted them by phone gave them the correct meter number and they said that they would sort it out. I called…
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oil boiler replacement
my ancient oil boiler is now beyond repair and I'm off the gas grid so need a new oil boiler. Does anyone know of any scrappage schemes? Although I'm a pensioner, I don't qualify for any grants but can't imagine there isn't some financial incentive to replace an old boiler for an energy efficient one.
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Multi-fuel stove - fan advise please
I have a double sided double (glass) door multi fuel stove. The stove sits between a living room and double height hall. The living room tends to get very hot when the stove is fuelled up whereas the hall area is a lot cooler. I cannot move the stove due to the built in register plate/chimney liner so that it is biased…
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New Log burner smoke smell.
Hi, I used to to have a stovax stockon and recently swapped to a stovax vogue midi. Since the change each time I open the door to reload I get a strong burning smell come out. I've tried following but it still happens : Unblocked the filled air vent in wall ( went from 6kw to 5kw) Opened the door really slowly after…
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24/7 Boiler cover
I would like to add my experience with this appalling company. A catalogue of errors having to chase for the annual service which at present has not been carried out from a contract that ended in August - 3 visits cancelled at last minute with various excuses. I had cancelled the new contract which started in September…
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Breeze Energy
Hi Thinking of moving to Breeze Energy in KT3 any one had any experience with them ? Thanks
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Spike in gas usage??
Having been stung for a rather large final bill from a previous provider I have been keeping a close eye on our usage. After numerous meter readings from June to date I can see that on average we use 1.5 units of gas a day until September, where average daily usage has shot up to 8.4 units a day. Why could this be? We are…
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Npower advice needed..please help!
Dear Community, I need to know the best course of action to take with an Npower billing situation. Here is the deal.. I have been living at my current address for around 9 months, and have yet to receive a gas utility bill through from Npower. (Electric is on a key). We had a letter through in February stating that gas…
