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Grrr scratch on new wood burner
Afternoon folks We had a Flavel Arundel wood burner installed last week and it looks great. I noticed a scratch on the top of the door which being brand new has really irritated me! :( The finish of the stove is Matt black. I stupidly used a small smear of car polish on the scratch which has made that patch slightly shiny…
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Edf and oil issues
I arranged with edf a payment plan of £80 per month due to bill being high. They took out £500 in one payment and put this £500 on a monthly direct debit by 'mistake'. Refused to properly answer complaint. Had oil leakage more than once due to someone tampering with my oil tank. Housing !!! did nothing despite financial…
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Changing from Electric Storage to LPG
Hi, I have recently bought my first house with my husband and it is currently heated by Electric Storage Heaters, we are wanting to change to LPG does anyone know if there are any Government Schemes out there that can assist with this? Or what the cheapest way to do this is? We are waiting for quotes to come in but know we…
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Back boiler, please help!
Hi, no idea if I’m posting in the right place so apologies. Right, I have moved into a new property and it has a back boiler (I think?) it’s got a fire and the boiler is behind that and then there is a water tank in the airing cupboard. There is a timer on the wall with water only and water & heating. The heating seems to…
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Pay as you Go customer
More than likely this offer by British Gas doesn't include pay as you go metered customers who have been discriminated against all along and have had to pay more for their gas and pay for it straight away, not fair to say the least, we are on the like it or lump it tariff but no one is listening Martin!
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Duoheat or oil heating
I am thinking of changing to oil heating as there is no gas where we live. but looking at oil prices am i better off with the heating i have got? We have the duo-heat night storage heaters, the only pro i can see is you can switch the heat on when needed but with storage heating you cant. but wondering if anyone here had…
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Buying property with LPG
Hi Just wondering if anyone has experience of buying a property and indeed living in a property with LPG. Would you be put off by this?
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Increase in Bulk LPG prices and Wholesale LPG prices
We have just had Flogas again increasing our bulk gas by 16.9% this time. We are on a small estate with shared bulk tanks and constantly have to do battle with Flogas and thankfully the contract comes up for renewal in 18 months time. Does anyone have a similar problem? Also Does anyone have some reliable data or links for…
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Heating Incentive - Seen on FaceBook
Hi, I'm in the market for a new boiler and my partner has just shown me a facebook post/page which shows MSE as the icon but the link goes to heating incentive . com. I'm dubious so could someone please clarify if there is government funding to replace your new boiler or whether this is as dodgy as it first appears. Thanks
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Will joining green star energy be a good idea?
Iam looking to move from Scottish power as my fixed deal is ending soon . According to my bills, i spent £1283 on gas and electricity over the last 12 months and this is with careful use. Mse energy club suggest that on the best deal i will pay around £1500 for the same usage over the next 12 months. Green star energy…
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EDF prepayment problems
Hello all! My eldest Son has just been given a council flat and the energy suppliers have historically been EDF. Gas is fine and they have sent him a new card but because there is no electricity at the flat the council were unable to do a complete test. although they did complete what they could without having a supply. We…
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47kg propane prepay
I haven't had to buy any gas since before Christmas last year, around about this time every year I buy 4 lots of 47kg bottles and make it stretch for the whole year as best I can. I seem to get 4-5 bottles for an annual usage (no it isn't a small house, it is 3 bed and yes I have gas cooking but one thing that I think…
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How much gas to heat hot water for 1 hour ?
Hi all How much KWh gas do you use to heat your hot water only for 1 hour ? Using a conventional gas boiler with hot water cylinder. Just got a smart meter fitted and we’re using betweeen 10-13 KWh Thank you.
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Hardwood v Softwood
This is my second winter with a wood burning stove and it’s time to restock Hardwood is proving difficult to source. The supply I got last year was air dried and pretty uneven to say the least I have a source of kiln dried softwood at what seems a decent price for my area. While accepting that hardwood will burn longer, if…
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System to Combi - Flue Questions
Hi all. I've asked this in ukplumbersforum as well but thought I'd give it a bash here, too. :) My plumber is taking out a broken Worcester Greenstar system boiler in a boiler cupboard and replacing it with a Baxi Duo-tec 28 combi. I'd like to have the new boiler in the same place but he's said the horizontal flue/labour…
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How much do you pay for your logs?
I've tried several suppliers around me and the only one with always good quality seasoned hard wood is 140 for 1.5 M3. I guess it's not too expensive for a months heating and hot water, but in other parts of the country I was able to pickup about 1m for 35 a few years ago
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Back Bill
Can anyone please advise? My girlfriend received a final gas bill yesterday (25th October 2017) from Extra Energy for the period 26th September 2015 to 12th November 2015! Firstly can they really send a bill 2 years after the billing period? This is the first she was aware that she owed anything to this company having…
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Woodburner cowl lid has blow off
It's like a big dinner plate. Doesn't look like it was welded onto the wire cage bit that now seems a bit out of shape. Is there a way to reattach it? or does it need a whole new cowl? thanks
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Help with Stanley boiler please
Hi, I have recently moved into a house that has oil heating from a Stanley oil fired twin series which then has a Honeywell system attached to it. The house is sooo warm we just can't seem to maintain a nice temperature. The Stanley is set to about 60 degrees and the Honeywell is set to auto. Is run and then auto.... Does…
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Sudden spike in outstanding amount - what are my rights?
Hello experts, I'm hoping you can help me. We are Flow Energy customers, and have been since we moved to our house in July 2015. They set our direct debit at £39 per month after asking me about usage, which always seemed a little low, but we were keeping on top of usage according to our statements. Suddenly, the statements…
