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Can this be right?
I switched from British Gas last year to Sainsbury's British Gas When this happened I have now found that they credited my bank account twce with the amount I had overpaid. I have now switched from Sainsbury's TOTO, and have received a small credit. To my surprise now I have had a bill for over a hundred pounds in relation…
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Tadpole - an energy saving device???
Any one seen or used one of these? Seems to attach to your heating system and they are quoting some decent fuel saving possibilities. Obviously it could all be rubbish, I have googled around and haven't found much. What do people think?
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To be updated
I got a call from 247 home rescue that they will be resolving the issue by end of this week hence removing the content until end of this week,
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AVOID 24/7 HomeRescue
Boiler failed so call 24/7 Homerescue.... they charge £10/month boiler warranty, then had to pa £75 callout. They came looked and said expansion vessel was kaput and boiler beyond economic repair despite their advertising blurb saying all parts and labour inc. Indpendent engineer came out, stood on worktop to check…
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Moving from Storage Heaters to Electric
Hi all, We are currently in an all electric house with no access to Gas. We currently have DuoHeat storage heaters in the house. We are looking for something more efficient and modern. We first looked at the option of upgrading the storage heaters but then came across Electric heaters that have internal plates that get…
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EDF slow to refund credit
Hi I'm new to the forum and this is my first post so hope I am posting in the correct area. I have about £250 credit on my EDF account and they are taking ages to refund it. I requested a refund over a week ago and have rung twice as it has not appeared in my account. Rang again today and was told that no refund had been…
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Early exit fees from energy supplier on sale of property?
We completed on the sale of our old property on 15th November. When I received the dual fuel final energy bill today, for this property, I have been charged £60 (£30 per fuel) for leaving the fixed rate tariff early (it ends next month). I can't understand why, in this situation, would I be charged this. I couldn't leave…
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Spark Energy Scam
Hello, I would apprentice any advice to the following issue: I started receiving texts from 'Spark Energy' at the beginning of June saying that I had a bill due(still undisclosed amount). I was not in the country at the time and having never heard of spark energy or been the energy bill payer I thought this was a scam and…
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Oiled fired heating and wood stove heating
I appreciate that prices differ from region to region and the north of Ireland is high up that scale so this can really only be a general answer My living area is zoned so I can just heat my living room, I also have a stand alone wood burner. Now I’m just wondering, broadly speaking, would it cost more to heat this room…
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Electricity Dispute
Hi, I am currently in a dispute with my electricity provided over the rebilling of our account. We moved into a rented property in March 2017 and a month later informed customer service that our Economy 7 meter was not working. After getting then energy Ombudsman involved, our meter was finally replace 3 weeks ago. The…
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Did E.O.N sneak up there prices overnight
Just had a smart meter fitted by EON yesterday and my tariff was coming to an end, so yesterday I went onto their website to find the best one they had two that interested me one the day rate was13.22p and 16.22p standing, the other which I was considering was the Eco 7 one 15.76p Day and 7.21p Night. After a search on the…
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Installing Central Heating tips required
Hi We have just bought a new house and it does not have central heating so we are going to have to get an entire new central heating system put in. Please can you let me know if you have any tips on what I should ask from a plumber? For example any modern boilers, radiators, room thermostats (like NEST), or piping I should…
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Trust Pilot and 24/7 HomeRescue
Since getting royally “ripped off” by 24/7 HomeRescue I have been taking a closer look at the reviews on Trust Pilot that led me to signing up with this outfit. For a start we might be quite suspicious about the relatively large number of brief but “glowing” five star reports that appear very regularly on Trust Pilot’s…
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What energy source bets for new boiler?
Hi, Im looking to get a new boiler. I cant get mains gas where I live. Ive heard electric boilers are very expensive to run. Am I best getting a boiler to run off LPG? If so will I need a big gas tank, or will the smaller bottles do? Its a 4 bed house with 2 people living in it, probably more in the future. I think Ive…
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Chimney Liner Disaster
Hello everyone. I'm new on here. I wanted to have an open fire reinstated in my flat. This involved opening up the chimney and lining the chimney. I got a local company to quote and ended up going ahead. The fire was knocked out fine but on day two the liner fitting went wrong. They got the 8" liner most of the way down…
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Npower Late Billing (over 2 years late)
Was hoping you could help, I have just received my first gas bill after moving in to my property in August 2015. I received several letter apologising for the lateness over the past years but still never received a bill until today. It totalled £939 which they reduced to £449, guessing they have written off the first 12…
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Grrr scratch on new wood burner
Afternoon folks We had a Flavel Arundel wood burner installed last week and it looks great. I noticed a scratch on the top of the door which being brand new has really irritated me! :( The finish of the stove is Matt black. I stupidly used a small smear of car polish on the scratch which has made that patch slightly shiny…
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Edf and oil issues
I arranged with edf a payment plan of £80 per month due to bill being high. They took out £500 in one payment and put this £500 on a monthly direct debit by 'mistake'. Refused to properly answer complaint. Had oil leakage more than once due to someone tampering with my oil tank. Housing !!! did nothing despite financial…
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Changing from Electric Storage to LPG
Hi, I have recently bought my first house with my husband and it is currently heated by Electric Storage Heaters, we are wanting to change to LPG does anyone know if there are any Government Schemes out there that can assist with this? Or what the cheapest way to do this is? We are waiting for quotes to come in but know we…
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Back boiler, please help!
Hi, no idea if I’m posting in the right place so apologies. Right, I have moved into a new property and it has a back boiler (I think?) it’s got a fire and the boiler is behind that and then there is a water tank in the airing cupboard. There is a timer on the wall with water only and water & heating. The heating seems to…
