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LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

Will I get charged for having my meter changed?
I've just moved into a new property which has a single rate electricity meter but I want to be on economy 7. I also want to change to a different supplier than the one the previous tenants were using. The energy supplier I want to go with said they will have to charge me £80 to change the meter to an E7 one. So I thought,…
Solar Equity Release
Hi, My dad has solar panels on his roof and has had a leaflet offering a lump sum for his feed in tariff. I assume that if he agrees he no longer gets the money created from the feed, this now company do? What do I need to know before advising him? Is this a good deal or not? Any guidance appreciated. Cheers
How does FLOGAS delivery work?
Hi. Im having 4 LPG cylinders delivered tomorrow. My LPG central heating will be installed on the 22nd of May, so I haven't got the cylinders shed yet. So I wanted to know, do I have to be at home to receive the delivery or will they just leave the cylinders somewhere? Has anyone have Flogas delivery without a shed before?…
Collectives .. the future
Hi This seems to set out Centrica, trading as British Gas views on collective offers. In 2017, the group has lost a net 261,000 UK Home energy supply accounts, reflecting the planned roll-off of collective switch tariffs. Centrica is now more focused on customer value not just volume Jo
Recommend a system boiler for megaflo?
We have a Heatrae Sadia megaflo, we have a 5 bed house, two bathrooms. We have a really old boiler, some 20+ years old, it's still going strong but is probably inefficient and we want to move the boiler from the kitchen to upstairs bedroom, in cupboard above the megaflo. So time for a new boiler. Any recommendations?
Praise for Boilerjuice or its contractors
Not sure whether this is praise for Boilerjuice or the companies it contracts with but for the last few deliveries I have asked for standard delivery and they always come faster than the date they give. Today they have surpassed themselves. Order placed yesterday and the tanker is here now! Tate Oil, Star Oil, Carlton.…
Fuel payment plan dispute
I have a monthly standing order fore fuel oil on a payment plan. After two years they are saying I owe tem £2k because they didn't change my monthly payments to reflect usage/price increases. What can I do?
Water on constant
Afternoon I have a traditional boiler with a tank in loft, one in a bed room and boiler in the kitchen. I'm changing from an electric shower as want a more powerful shower. Changing to a pump and mixer shower but at times five of us showering on a morning. I have the water coming on each morning with heating but wondered…
Got my stove, what else do I need?
Fitting my multifuel stove next week, but what else do I need? Getting a log store and a builders bag of kiln dried wood on order. But do I need a companion set? Log basket? Log carrier? Coal bucket? Shovel and brush? Stove thermometer? Moisture meter? I will be burning smokeless coal and logs Thanks in advance
Doubt about price comparisons
Hi, Today (10/5/17) I received the latest MSE price comparison for Gas/Elec. I previously took up the change offered in Oct 2016 tip Oct 2017. According to MSE I currently pay £63 a month but I actually pay £92. How is it that as a member if the most recent price comparison change my true payment details are not known by…
nPOWER Fixed Energy Online August 2017
I'm on the nPOWER Fixed Energy Online August 2017 account. Since being on it, they have been unable to provide account statements due to "IT problems". Does anyone have the same problem?
Log burner smells / fumes help
Hi, i fitted a 5.6kw log burner about 2 years back & i am now getting the smell of the fire in the room. I have had it all tested & passed when i fitted it as it was part of a build that went though building control. In the same room i have smoke/heat/cOM detectors & none have been tripped by the fire/smells. Is there an…
Electric wet central heating confusion
Good evening all, We moved into our current property back in December last year. We did a uswitch as soon as we moved into the property in order to transfer to the energy supplier that we had in our previous property. This took 51 days to complete and as such we received a bill from the supplier for the 51 days use. As you…
New Central Heating System Confusion
I’m sure this topic has probably been done to death but I can’t find a post that addresses my situation specifically. We have had an offer accepted on a house that needs renovating, including central heating. The house is a fairly bog standard 60’s built 3 bed semi with one bathroom. Our current plan is that we will…
quote for new boiler - advice needed re installation
I'm about to accept a quote for a new boiler - Ideal Logic+30 kW and would appreciate advice on the process of installation - copy below: Schedule of works Fitment of combination boiler 1, To isolate and drain down the existing central heating boiler 2, To remove the old components and make good any holes no longer…
My boiler is making boiling noise
Hi there im having some trouble with my boiler and need some advice. I have an Ideal Logic combi 35 boiler and it's about three years old. Since the beginning of this year it has been playing up. First it started off by shutting off and then flashing an F2 error. I called liberty gas who came out and told me that my…
Best Changing date to swap over my energy supplier
I'm still on a good deal with my old supplier that will not end until the end of May. At this moment its still cheaper than other suppliers in a comparison, although other suppliers will be cheaper when I end being on this tarif at the end of May, so when do I start to change the energy supplier to a new company? Do I wait…
Replacing electric wet heating to gas?
Hi, I'm interested in buying a flat which has electric wet heating system. Would it be possible to change to gas heating? And what would be work and cost involved? Thanks!
Advice appreciated: E7 tank wired to an E10 meter
Hi, I wonder if some of you knowledgeable folk could offer me some advice. I have just moved into rented accommodation that uses an electric hot water tank and non-storage heaters. The problem is that at some point the past, the house was on E7 with storage heaters - since replaced. The hot water tank has two heating…
Which Electric Heater
Hi, I am looking to replace the electric panel heaters in a 1 bed flat. Does anyone recommend any electric heaters. Is something like this any good or will it just kill the bills? https://www.amazon.co.uk/Futura-Electric-Radiator-Standing-Thermostat/dp/B00JN7ZNE4/ref=sr_1_2 Or are oil filled radiators better?…

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MSE News

Tesco shopper? You've less than two weeks to use £15 million worth of Clubcard vouchers – or extend them with our trick
If you've got a Tesco Clubcard, check if you have any vouchers close to expiring, as nearly £15 million-worth are due to run out on Saturday 31 May. Don't want to spend your vouchers yet? We've got a trick to extend their validity.
Martin Lewis: Just got a win on hopefully changing hideous council tax debt collection that hurts millions
"Catastrophic" Council Tax debt collection practices – that can see bailiffs at your door within six weeks demanding payment for the whole year despite missing just one month – are to be investigated by the Government. It's a win for MoneySavingExpert.com founder Martin Lewis and his charity the Money and Mental Health Policy Institute (MMHPI) who've campaigned against this rapid escalation.
Martin Lewis: Mobile and broadband mid-contract inflation hikes are BANNED – but there are winners and losers
Inflation-linked broadband, mobile and TV price hikes have been banned. It means some will see bills rise by a specified amount in pounds and pence going forward. However, MoneySavingExpert.com founder Martin Lewis has warned that many WILL still see above-inflation rises in future despite the new rules.
'Catastrophic' Council Tax debt collection practices to be investigated by Government – Martin Lewis says move is 'brilliant news'
"Catastrophic" Council Tax debt collection practices – that can see bailiffs at your door within six weeks demanding payment for the whole year despite missing just one month – are to be investigated by the Government. It's a win for MoneySavingExpert.com founder Martin Lewis and his charity the Money and Mental Health Policy Institute (MMHPI) who've campaigned against this rapid escalation.
MoneySaver's 'unbelievable' £675 refund from Complete Savings – how to check if you can claim too
MoneySaver Ray secured a £675 refund from Complete Savings after reading our warning about the 'cashback with a catch' site's misleading 'click to claim' ads. And Ray's not the only one, as we've been swamped with similar successes.
Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to know
If you're an Origin broadband and home phone customer, you'll soon be automatically transferred to Utility Warehouse – but your service will continue as before and you should keep paying your bills as normal.
Bank of England cuts base rate to 4.25% – here's what it means for your mortgage and savings
The base rate has been cut to 4.25% from 4.5% by the Bank of England. This rate is used by the central bank to charge other banks and lenders when they borrow money, so the move can impact mortgage and savings rates.
Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further – and should you fix now or wait?
Fixed-rate mortgages continue to fall ahead of expected Base Rate cut – so do brokers think now is a good time to fix?
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further?

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