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Calor installed a converted above ground tank but we thought we were getting a new underground tank
Help please oh wise ones! In 2014 we arranged for Calor to install a new LPG system including a new underground tank. They have just raised our rate from 40p/litre to 47p/litre. I shopped around and AvantiGas offered us 30.9p/litre so we started to swap suppliers. AvantiGas have emailed to say they are unable to proceed as…
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Electricity change
My electricity supplier requested a home reading, on my meter there are always 3 sets of numbers, when i fill in the online reading it has stated, 'not read properly we will estimate your bill'. I finally got round to calling my provider, i know i have economy 7 and tried to make my usage at night as much as possible. On…
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Anyone had any experience changing from storage to panel heaters?
Hello all. I have read many, many posts on here regarding how changing from storage heaters to panel radiators may not be the best way to reduce bills. We are in a two bed 1960s maisonette with 4 huge Dimplex storage heaters that are using 65kw a night. Even at the night rate of 8p a kw, that is £5.20 a night to heat the…
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Oil boiler grant
Hi all I'm new here so I am hoping I have posted in the correct place. I own my home a detached bungalow which has oil as heating. The boiler is over 15 years old and we have to keep resetting it. I am disabled and in receipt of PIP (higher on both) and ESA income related Support group. Husband is in receipt of Carers. I…
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LPG installation unsafe - advice please
Hi all, I'm new to the forum so apologies if this is posted incorrectly, if so please advise me where to post. I have recently purchased a property that has an LPG gas supply with an above ground tank. The boiler is ancient. I haven't registered yet with the previous supplier as we have only just moved in to start…
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Condensate pipe
The condensate pipe here is leaking, don't know for how long. About a 5 metre run to an inside drain and at a shallow angle and also thru two walls. The leak is near the end of the run a difficult to get to and will probably mean removing a couple of kitchen cabinets. My question is .....can I cut the pipe near the boiler…
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Trapped For Ever by Green Star's incompetance?
How can I switch from Green Star when they can't give me a reliable usage figure? Since joining in May 2017, I have been unable to get them to record the online meter readings regularly submitted online and all bills, bar one for Gas, have been based on their Estimates. After repeatedly denying that there was any problem…
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LPG Bulk Domestic Rates June2019
My current AvantiGas contract expires next month, so I've started checking out the current offers on the market. I had a real hassle with AvantiGas last year, primarily due to them initially trying to breach contract by putting up the rate with no notice once the 1st year fixed rate expired. They referred me to the small…
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please recommend a 6-8kw multi fuel stove that is direct air fed
Hi, We are trying to source a multi fuel stove for a new build. It must be direct air fed with an output of 6-8kw. We would prefer: -traditional to semi trad design -good sized viewing screen/single door -350-450 deep -good controllability -ideally with tertiary air We are hoping to get a stove that sfits the bill for…
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What to replace ceiling heating with?
We are taking on a project. 1970s house in a village with no gas supply. The house currently has ceiling heating panels which are incredibly energy inefficient and which will need replacing with some other type of system. Most houses in the village have either oil-fired boiler and radiators or storage heaters. I really…
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First Time Buyer Guide
Hello Me and my partner are moving in to our new house in 6 weeks. Everywhere we look for energy suppliers we are greeted with 'switch now' or 'who is your existing supplier' questions. We are coming from living with parents, who on my side are very much head in the sand, "ive been with british gas for 50 years, why would…
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Gas Fires and flues
We would like a gas fire installed in our home, we live in a terrace house and we are therefore short on outside walls! The wall that we would like to place the fire has a porch directly behind it however it is next to a window, my question is whether the flue can go out the side of the fire and through the brickwork under…
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Green Star Energy
Hi everyone, we have been with Green Star Energy for several years and decided to change to Bulb so we did the change that was immediately blocked by GSE because when we joined they set the payments low (and we thought oh that's good) but we didn't know that we were getting deeper into debt so they then said we owed them…
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New BBQ - Calor Propane
Hi. Am new to the forum so sorry if this is in the wrong section. The nice weather over the bank holiday has encouraged us to replace our old BBQ for a new gas one. I have 2 virtually full Calor bottles of propane from a while back, the red ones, but the regulator on the new BBQ is only suitable for the patio gas bottles.…
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pellet stoves
Hi I'm trying to find out about pellet stoves. im looking to replace my central heating system and wondered what the pros and cons were from people who actually have one not just trying to sell one.
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Best boilers
Not sure where to post this, so posting it here since it is a general discussion place. I will be changing my boiler after having some damp-proofing work done :o . I wondered what people's opinions were about makes of combi boiler. My current one is a Bosch, but it failed through leaks – a part was changed to correct this,…
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MPRN and back billing
Hello, To cut a long story short it transpired my address had 2 MPRN attached to it. I had been paying on 1 and eon had the other. They came out and did a burn test on my meter. Can anyone explain how that proves which MPRN is correct as this is the only condition The ombudsmen asked to be done to prove which MPRN is…
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Liberty eg4v11 gas meter
I have switched companies after my previous company raised my bill by £300 a month. I have had no end of problems. I now need to give gas and electric meter readings but see no way to do it on a Liberty eg4v11 meter Anyone able to tell me which buttons to press? Thanks in advance
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Fixed tarrif Gas/Electric but confused whats going on
Hi I switched from being a long term PAYG user to a fixed rate monthly DD plan with a new supplier as it appeared I would get a better deal. However I am confused as yes I am saving about £20 a month or so (Previously I was paying approx £30 a week on both now its a DD for £98 a month) but I have just had an email telling…
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Gas and electricity tariff question from first-time home owner
Hello everyone, I am a first-time home owner so I am feeling quite overwhelmed when searching for tariffs and working out my best option. Any advice would be gratefully appreciated. In particular, I have the following query: The home I have purchased has EDF for the gas and electricity supplier (pre-payment meter). My dad…
