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Extra Energy
1985rebs
Posts: 7 Forumite
Hi.
I was with extraenergy when they went bust back in 2018. I have only just received my final bill. It was from Extra Energy themselves not an administrator. It appears to be charging me for a weeks worth of energy and says my gas amount in this time is £400!! They've taken some credit off so my final bill is £137.
What's the best way forward with this? We obviously didn't use £400 worth of gas in one week!
Thanks
I was with extraenergy when they went bust back in 2018. I have only just received my final bill. It was from Extra Energy themselves not an administrator. It appears to be charging me for a weeks worth of energy and says my gas amount in this time is £400!! They've taken some credit off so my final bill is £137.
What's the best way forward with this? We obviously didn't use £400 worth of gas in one week!
Thanks
0
Comments
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It is not necessarily a case of using that amount in one week. If previous bills were using estimated reads it could well be a catch up bill but there does seem to be some cases of them winging it ! You need to do the sums to see if it is correct.
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
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Thanks. Problem is that I can't see any of my old bills due to them shutting the online portal down. It says I had £300 credit and then they've applied that to the bill. The period of billing is one week.0
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I paid my last bill on the 2nd Nov and the bill is for the 18th to the 24th. The company ceased trading on the 25th0
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