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New Build Electric Only
Hello, I needs some advice, I have seen a new build property that I would like to rent, however - it’s electric only. Now I have read horror stories, and have only lived in gas/electric places before. I’m currently back at my parents which is a 5 bed and the combined bills and with solar panels. This flat am interested in…
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Boiler firing up when not needed!
Hi, Looking for some boiler advice please - boiler is a 2003 Ferroli Tempra 18 with an un-vented hot-water cylinder in the airing cupboard. The boiler seems to be firing up all the time even when the heating and hot-water is switched off so there is no draw on the system. Any ideas? Thanks!
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providing LPG Boiler/heating cover for
I'm looking for an annual boiler service cover for our trusty LPG boiler - nearly 10 years old now. Not had one before and winter's coming and our long term plumber has retired! Anyone know / have any experience of companies that provide it?
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Help, heating confusion!
Hi there, I’m a complete newbie to writing on the forum (but have read a lot of really useful threads over the years). I’m buying a fairly small 1 bedroom cottage (middle of three cottages in a row). There is no gas in the village and currently the cottage has Dimplex storage heaters in the living room and bedroom, an…
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Solarimmersion settings - help please.
We have had our diverter for 3 or 4 years and we've been delighted with it. It gives constant hot water during the summer, which is still a novelty as previously we have had to light the stove every other day, we're entirely wood heated. The secondary load has been used for a storage heater until recently, but now despite…
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Cheap Energy Club - wake up...GET IT RIGHT
I have received an email from the MSE Cheap Energy Club to say I could save money by switching my gas supplier. Top of the list saving me £122 a year is (drumroll...) Cardiff Energy... which (if you know anything about energy supply) went out of business of August 9. Come on Martin ... Slap some jobsworth round the chops -…
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Infrared heating panel is no good
I looked for some real experiences of infrared heating. This is the best place to be.:T I bought a FAR infrared heating panel to try out. Has someone else had experience of them? It is advertised to say the best available but I am 100% dissatisfied. The infrared panel is not living up to the promise. May I be entitled to a…
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How to find out electricity supplier at new flat?
I am in the process of signing a contract to rent a flat. The agent took it on from the owners, who are not English and they went on holiday as soon as they had purchased it and left it for him to rent out. I am trying to find out the electricity supplier so that I can sign up for electricity at the flat when I move in…
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Prepaid meter dept recovery
Hi, I am just looking for some advice on where I stand regarding a debt recovery on my prepaid meter. I moved into my property in 2011, the meter was already in the property and it's the same machine. As far as I am aware Ive always given actual readings. 9 weeks ago I got my annual statement which showed I owed £400 of…
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Need to talk to someone at British Gas. How?
I need to talk to someone at British Gas. I am trying to set up a second account at a second address and the only option provided online is to transfer your existing account to a new address. This is not what I need - so I need to discuss with a live person. This seems to be impossible. There are several 0800/0845 numbers…
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Unidare warm air heater not charging
Hi I have an old Unidare R10/73 warm air storage heater on E10 that has stopped charging. I’ve had the unit turned off at the main switch as the weather’s warmer but after turning it back on, there’s nothing. The 15a fuse at the main switch is ok and the fan operates as this is wired into a separate circuit. Just wondering…
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What would you do?
West Cornwall: - 1985 south-facing 3/4 bed semi-detached house with cavity wall insulation, 200-300mm in loft, older double-glazing throughout: 2cm air gap, solid concrete floors. Around 100m2 internal floor space plus north-facing conservatory (unused in winter as seems ridiculous to turn the radiator on in there). Not…
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Underground Calor LPG tank removal
I have had a ground source heat pump system installed for the past 3years having removed an old combi boiler. I have used the vast majority of the gas and now only use for a hob and want to move to bottled supply. I am getting no sense from Calor, with several phone responses from a suspiciously rounded £1000 to dig up and…
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Wood burning stove?
I am in the process of buying a new build house. It has central heating throughout. I would like to get a wood burning stove in the living room. This is more for the look during those cold winter months. Does anyone have any thoughts on putting a wood burning stove in a room with central heating already? Can’t help but…
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How much is a domestic thermal store?
I recently asked my friend to come over and help me clean my solar panels. When we were done, she suggested that maybe I should buy a thermal store from this supplier so I can combine it with my solar panels and have a more efficient heating source. I looked them up (since I don’t really know what they are!) and they…
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Prepaid meter
I was in a rented property in 2013 and moved out February 2014. When there I used a prepayment meter for gas and electric. I have just been contacted by a company claiming I owe eon money and the account wasn’t closed until August 2014. They can see when my last payment was but have told me I am still liable for this. Does…
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Together energy
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Extra Energy
Hi. I was with extraenergy when they went bust back in 2018. I have only just received my final bill. It was from Extra Energy themselves not an administrator. It appears to be charging me for a weeks worth of energy and says my gas amount in this time is £400!! They've taken some credit off so my final bill is £137.…
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Eon Smart Meters
Had my Gen2 meters fitted last week and quite like having the display unit showing daily usage-it always catch my eye and is good for seeing what you are using. one question though is does the daily gas/electric combined usage display include an element of daily standing charge too ? I ask because before heading to bed at…
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Greenstar not providing bills
I inherited Greenstar when I bought my house. They initially set up the accounts incorrectly and I could not submit meter readings. After that all was OK for about 6 months then they failed to send a bill. I spent an hour on the phone sorting it out . The next bill turned up on time but again the quarterly bill has not…
