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Green Star Energy
Hi everyone, we have been with Green Star Energy for several years and decided to change to Bulb so we did the change that was immediately blocked by GSE because when we joined they set the payments low (and we thought oh that's good) but we didn't know that we were getting deeper into debt so they then said we owed them…
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New BBQ - Calor Propane
Hi. Am new to the forum so sorry if this is in the wrong section. The nice weather over the bank holiday has encouraged us to replace our old BBQ for a new gas one. I have 2 virtually full Calor bottles of propane from a while back, the red ones, but the regulator on the new BBQ is only suitable for the patio gas bottles.…
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pellet stoves
Hi I'm trying to find out about pellet stoves. im looking to replace my central heating system and wondered what the pros and cons were from people who actually have one not just trying to sell one.
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Best boilers
Not sure where to post this, so posting it here since it is a general discussion place. I will be changing my boiler after having some damp-proofing work done :o . I wondered what people's opinions were about makes of combi boiler. My current one is a Bosch, but it failed through leaks – a part was changed to correct this,…
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MPRN and back billing
Hello, To cut a long story short it transpired my address had 2 MPRN attached to it. I had been paying on 1 and eon had the other. They came out and did a burn test on my meter. Can anyone explain how that proves which MPRN is correct as this is the only condition The ombudsmen asked to be done to prove which MPRN is…
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Liberty eg4v11 gas meter
I have switched companies after my previous company raised my bill by £300 a month. I have had no end of problems. I now need to give gas and electric meter readings but see no way to do it on a Liberty eg4v11 meter Anyone able to tell me which buttons to press? Thanks in advance
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Fixed tarrif Gas/Electric but confused whats going on
Hi I switched from being a long term PAYG user to a fixed rate monthly DD plan with a new supplier as it appeared I would get a better deal. However I am confused as yes I am saving about £20 a month or so (Previously I was paying approx £30 a week on both now its a DD for £98 a month) but I have just had an email telling…
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Gas and electricity tariff question from first-time home owner
Hello everyone, I am a first-time home owner so I am feeling quite overwhelmed when searching for tariffs and working out my best option. Any advice would be gratefully appreciated. In particular, I have the following query: The home I have purchased has EDF for the gas and electricity supplier (pre-payment meter). My dad…
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Gas Engineer Failed to spot danger
Hi All, Looking for a bit of advice. Last year, I had my boiler checked after moving into a new rented property. I contacted a reputable company and they send round an engineer who serviced the boiler and completed a Gas Safety check, confirming it was safe. A different engineer from the same company came round last week…
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Unable to switch as electric meter is shown as Commercial/business
Hi, Don't expect that many people will have this problem but I'm not sure how or if it will get solved. I'm approaching the end of my current dual fuel deal(my current supplier are tonik energy who've been great) so I did a comparison on-line and found a deal which would have been a bit cheaper and pressed the button to…
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Calor LPG price hike - contract breach
After receiving a 10p per litre price hike letter on 23/03 I reviewed my contract...... pleased to say that they are in breach of section 6.2 and confirmed the same on the telephone, allowing me the right to give 30 days notice. I’ve done so today and switched to fix in at a cheaper price with an alternative supplier! I’m…
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Forced smart meter on way
Hi Appreciate advice on following Dad had called eon regarding meter readings. Eon advisor told dad his current deal expires next yest and if he doesn't have a smart meter they will be unable to offer him a deal. Is this even legal? Smart meters are not compulsory Feel dad being manipulated and im annoyed Please advise
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Energy standing charges
Why do energy companies lower tariffs but still charge high standing charges,it's like paying another BILL about time the goverment looked into this
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Can't find tariff on MSE Cheap Energy Club
When I log into my account on the MSE Cheap Energy Club it has the wrong tariff selected for me but my tariff isn't listed. Does anyone know how I rectify this? Thanks in advance
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SSE Gas and Backbilling rules
Hi I have just received a bill from my gas supplier for £2390. I have been on the Direct Debit scheme since converting from Oil to Gas approx 5yrs ago, so the boiler etc is fairly new and serviced annually. there are no leaks etc. the monthly figure was calculated and estimated by SSE themselves based on size of house etc…
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Not Received my Gas Bill in over a year
Hi can anyone help , I changed over my Gas and Electricity from Pay as you Go to a quarterly Bill Tariff on Jan 2018 , I went several months having not received any bills and I contacted my supplier several times highlighting the issue and I sent monthly meter readings from both meters , however I have since received 3…
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free wood how far would you drive for it??
Just wondering what others opinions on this ?? I always keep a eye out for free wood as I'm luckly to have the space to store it. This lot was 12 miles away took 20 mins. It was on the way back to collect another bargin that I got off Facebook! ! I was told that's too far just for wood. I've nearly filled up the outside…
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How is my gas bill so high?
I've been in a new house now for around 6 months, and my gas usage seems to be ridiculously high compared to what it used to be, and more than everyone I've asked. I was wondering if anyone had any suggestions as to why... It's a large 3-bed house and there's only my partner and I living there. We both work full time, and…
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Spark passed my details to a debt collector without my knowledge?
Hi there, I'm fairly new to energy companies as I only moved into my first rental property 6 months ago. I'm with Spark on a fixed tariff of £140 a month. I have a direct debit that goes out each month. I have regularly entered in my meter readings (except for the first 2 months as I didn't know I needed to). As far as I…
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Bulk LPG Supply Transfer Issue
Hi folks. I recently bought a 4 bed house which has an external LPG Tank. The LPG was with Flogas and I wanted to change to Calor. My experience with Flogas hasn't been good and their customer service wasnt great. Even to get a minimal top up of fuel was a laboured issue. A Calor engineer assessed the tank and Ive been…
