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Flogas charge but no delivery
Hi all having some issues with Flogas at the moment. Our tank was at about 25% so ordered a delivery. Flogas say they delivered 700l last Tue but my husband and I were both at home and didn’t see/hear anything and the usual delivery note through the door wasn’t left. Our tank is now showing 20% so they clearly didn’t…
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Do oil additives work?
Oil companies often try to sell additives, which they say helps keep your boiler clean, and helps the oil to burn more effectively thus generating more heat. This could be (and sounds like) a complete scam, but I suppose it might be true. Does anyone have any concrete evidence on whether these products actually work, and…
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LPG on metered estates..what are people paying?
Hi, It seems like some of the people on bulk LPG deliveries have seen lower prices over the last year. No reductions on our metered estate LPG rate yet....£0.57 ppl net in Aberdeenshire. Anyone paying much less than this? Thanks
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Domestic Wind Turbine
Hello, I wonder if anyone has positive experience with using small wind turbine for domestic purposes. My home has got flat roof above the garage located in the way that I can feel the wind is blowing there almost constantly. I also got batteries installed to collect energy from my solar panels. Wind turbine which will…
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Need to have kerosene filtered - any advice?
Hi all, Short story - we've been advised that there's most likely sludge in the oil tank & we should get it filtered - does anyone have any advice / recommendations for getting this done please? We're in the Midlands. Edited to add - we also need the oil tank cleaned to remove any sludge in it Longer story below for…
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Calor Gas LPG, minimum order?
Hello everyone, I have an underground tank that is 25% full. I would like to order some more gas from Calor, but because of costs I would only like to order say 600L. Is this possible, can I specify how much gas I would like, or will they just fill it up? Many thanks!
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Heating Oil 24/25
Just took the plunge and order heating oil for the up coming season as got tempted as was under 50p PL (before VAT). I haven't kept track over summer so don't know if I missed the best prices.
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Flogas say we can't leave or change tarrif until contract ends in Dec 2025. UK Gov says different
It says on the UK Gov website (CMA) "Signing an exclusive contract means that you’re tied to one provider of LPG for a maximum period of 2 years.However, customers have the right to change supplier either during a contract or at the end of the exclusive period and LPG suppliers must make it easy for customers to do this.…
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LPG standing charge with no supply agreement
i moved into a property with LPG tank at the end of august. i immediately switched LPG supplied from FloGas to another supplier. I never spoke to or signed anything with FloGas but it seems previous owner passed on my details. they set up an "account" with me and very deceptive on the phone to make it sound like i had a…
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Over delivery of LPG
I'm with calor gas, I called and ordered 600L L also pre paid for this at the time. Calor have delivered a full tank this has left me with a bill of over £900 left pay. Where do I stand with this. The gas was delivered when I wasn't home and I was not left a delivery note.
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Recoheat
Has anyone ever heard of this gadget? It seems to be some sort of pump you install in the flue of your stove to get more hot air in the house. I have just come across it by chance; after a search here nobody seems to have mentioned as yet. As I am disappointed with the heat output of my stove, I am always trying to find…
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Switching LPG Suppliers
After 18 years with Calor Gas, I am currently going through the switching process and moving to Flogas for a number of reasons. I was hoping that this would be straightforward, but after initiating the process in August, and being advised it would take 28 days, I am now in a position where Flogas say that Calor havent sent…
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Worcester Greenstar Heatslave II Combi Oil Boiler Hot Water Timer
We've just moved into a house with a new boiler. It has separate timer controls for heating and hot water and I don't understand why there's a timer for the hot water. I thought the point of a combi is that hot water is heated instantly when required. Can anyone clarify? Thanks
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Flogas, another big standing charge increase
When I joined Flogas on 6/11/2019, the standing charge was 16.44p per day. On 1/9/2021, the charge went up to 21.91p a day and if you joined Flogas as a new customer today, I believe this is around the standing charge you will be quoted. On 19/10/22, the charge went up to 32.86p a day On 17/10/24, the charge will be going…
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Night Storage Heaters : please advise!
I live in a medium sized, brick walled, detached house built in 1954. We do not have gas in the area at all. My house is entirely heated by ancient night storage heaters, 8 in total. They run off Economy 7, but the house was never warm. My electricity bill in winter was exceeding £1000 a month! ( I discovered this after my…
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Leaving Avanti help
Hi. I've been trying to leave avanti gas since the end of March. Its been a horrible year and my health has suffered so haven't been on the ball with doing this. I now need help please as I'm completely overwhelmed and don't know what to do. My avanti contract ran out the end of March. I contacted flogas who won't take me…
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Replacing storage heaters with electric radiators
Does anyone have experience of replacing storage heaters with electric radiators? We have old storage heaters that are very expensive to run and are looking to upgrade. We have no access to gas and cannot get a heat pump as we’re in an apartment. We’re looking at German style Magmatic ceramic radiators, or electric oil…
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Low Flow Rate - Northumbrian Water don't seem interested
I am writing this to try and gather some advice. My mother has a WB boiler that is 12 years old, but fires up and heats CH just fine, so I think there is no problem with the boiler. Northumbrian Water has been out as both my mother and next door to her (who share the supply) often have issues with shower going cold. They…
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Coal prices
Been speaking to my coalman and smokeless eggs have come down £7 per 50kg
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LPG Switch impossible as Avanti Gas derelict in their duty to performing mandatory safety tests.
I am literally being held to ransom by Avanti Gas, who over the past five years failed to perform periodic and mandatory safety checks (so called CP tests and something I pay for in the yearly tank rental fee) on the LPG tank at my house. Because of this, I cannot switch to another supplier (until Avanti produces the test…
