LPG, heating oil, solid & other fuels

Not sure what's going on with these companies but they are failing to deliver what they say they will. Value Oils has been pushing for pre-Xmas delivery of oil for over a month, so we placed an order 30th November with delivery by 18th Dec. No delivery has arrived and I've chased every day since, being told that it would…

Newbies to stoves!We have 2 Firemaster stoves. The door on the one in the dining room fits perfectly. Have done the paper test & you cannot pull it through.However we have problems with the lounge one. When alight it burns quickly and you can pull paper through the door when closed.Our first thought was to swap the rope…

we had an EPC performed on a flat, and got a rating of C 76 points. Same build ground floor units range from a score of 60 to 76. our aim is to be social responsible landlords and our current rents are between 60 and 75% of the going rate, Affordability therefore to upgrade is going to be hard so we need any help we can…

I live in a rural village that has no mains gas. I have oil-fired central heating. My boiler is well over twenty years old and I was anticipating changing it next year as I've had an oil leak. In October a chap came to my door and told me about ECO4. It sounded great and so they sent a surveyor to carry out an EPC survey…

Currently with Avanti, and out of contract. Tried to switch but informed that my above tank is non compliant, due to boundaries not being within the required distance. I am considering changing my energy supply to an electric boiler. Can anyone advise if I will need to pay the costs for removing the tank?

My house is not suitable for air source heating due to its age and building style. Have had an engineer out to check. I live very rurally and gas will never reach me and I don't like the idea of calor. So, at present my central heating is powered by woodburning stoves. I am getting old and this is becoming quite…

Hello, We recently purchased a property that has an LPG tank that we do not use. The LPG supplier is putting pressure on us to enter into a contract with them although we said that we want them to remove the tank from our property. They was to charge us £1000 to remove it, although we do not have a contract with them and…

"You pay £286.25" says the email in bold orange type, echoing the heating oil price quoted on Boiler Juice's website quotation a few minutes before. But wait a minute. The website quotes a price of 52.24 per litre. Now my maths can be shaky at times but 500 x 52.24 doesn't make £286. Is it the extra a VAT charge? No. It's…

Does anyone out there have one of these? I had one installed in 2011. There were problems with it, and it was replaced in 2013.I had a maintenance contract with Baxi, that included an annual service. But when I phoned to make an appointment for this year's service in july, They told me they had cancelled the contract…

Is this letter a scam?

Obviously if you paint on the foil it will no longer reflect light, but will it continue to reflect infrared heat well - even if not quite as well as if it wasn't painted?

Now I wouldn't do this given I don't fancy poisoning my neighbours, but people obviously do burn treated wood. Also imo, a wood stove is far more of a lifestyle choice if you didn't have it in the house to begin with and it isn't cheap compared to say a heat pump or even gas half the time Would burning treated wood also…

I'm shocked at the difference in wood pellets already. A year ago I bought a 65 bag pallet for £260 and now the cheapest I can find is £485. An 86% increase.... It's going to be a damn cold winter....

I've just got a Woodford Chadwick 5 installed. The local coal merchant recommended homefire ovals,I'm struggling to get heat from them. Can I burn wood with coal etc? I was going to try anthracite on a bed of wood. Any help would be much appreciated.

Has anyone got or used a paraffin inverter heater to heat there home. they seem to be very popular in france and japan.

I've fitted lots of thermostatic valves and a Tado etc last year and managed to get my usage in a old Victorian house down to half of last year. Admittedly the cost stayed the same, which I guess in the circumstances was a result. During the summer we have had a log burner installed and that should help reduce the use of…

Hi All I’d like to see what people here think about my situation for heating my home. I live in part of an old broken-up estate house, which is listed. I bought this house last year and survived the past winter just. The house has a wet central heating system, which is currently driven by a 9kW electric boiler. I am…

Good day. Basically I'm in a 2 year contract with Calor. This is due to end in December. The gas in the tank I had before the issue will last until then. Calor lorry rolls up last autumn dumps 636 litres of gas BY MISTAKE into my tank. Should've been delivered to the neighbours tank. Calor admit the mistake. Invoice ME for…

We have had endless issues with them since we’ve been renting this property 4 years ago. We will be moving and only just received a completion date so have just informed them. They delivered gas to us in May (that we never requested) and they want us to pay £1k for that gas because they’re not going to take it back from…

Would really love some advice as we are really struggling. Moved into our new house a few months ago that has a Biomass pellet boiler. When we bought the house, the boiler was serviced, and the agent and the owners sang the praises of the boiler and how the owners owned a company who installed it and could help us out with…