Flogas charge but no delivery

Hi all having some issues with Flogas at the moment. Our tank was at about 25% so ordered a delivery. Flogas say they delivered 700l last Tue but my husband and I were both at home and didn’t see/hear anything and the usual delivery note through the door wasn’t left. Our tank is now showing 20% so they clearly didn’t deliver but are saying the serials numbers match. Called a few times now and they’re being particularly slow to investigate. Have sent photos of the gauge. Any similar experiences or anyone know where to go with this? Any advice greatly appreciated. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.9K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.8K Work, Benefits & Business
  • 619.7K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.