LPG, heating oil, solid & other fuels

To my utter dismay I just discovered we have been paying Calor Gas an extortionate 92ppl for bulk delivered gas since 26th September 2022. On 17th June 2018 they sent me a letter which was headed as a 'Price Change Notification' which simply says 'You have recently benefited from a price that has been below our standard…

I live in a rural area and us oil for my heating and hot water. The last time I put in 500 litres it was just under £300. (Around Dec/Jan) Todays quote is £711 . I don't have that amount of money and my tank is empty so I called my local council because I had read that there would be help with oil cost in April. This is…

My neighbour is having a new oil boiler fitted I had a new oil boiler last year and was told to change to a double-skinned tank, with a concrete slab base and it had to be a certain distance from the fence. Is there anything I should be worried about now he has a new oil boiler with an oil tank?

I ordered 1,000 litres of domestic heating oil through BoilerJuice in March 2026. Their chosen supplier refused to deliver, claiming the access route was unsafe. It wasn't. I have video evidence proving the path was completely clear. More damningly, a competitor — Certas Energy — delivered to the exact same location just…

I'm watching and listening to the discussions about the possibility of Govt intervention on heating oil prices with interest. I do have a concern though that if some form of price cap is applied, and/or if support is given either universally or to specific groups, then this could result in a lack of competition and a…

I get my gas from ExtraGas (who source it from Avanti and the other main suppliers). I signed a 2 year contract with them last year which stated that the price could only increase by a maximum on 3.5p per litre every 6 months. Now when I look at my account settings, I see that they applying a 22p per litre surcharge. When…

Has anyone tried to get help from their local authorities? We live in a rural area with no gas supply so have to rely on heating oil. I have looked at the Crisis and Resilience fund application on our county council website but it is definitely means tested. I thought Ed Milliband said yesterday that it would not be?

I ordered heating oil online on Sunday 1 March and paid including a small premium for delivery by 10 March. I've checked my credit card and payment was taken that day. I had a delivery scheduled for Friday 6 March but it was "postponed" the day before and as yet has not been rescheduled. I strongly suspect it will be…

The same story as many others ordered oil on 01 March money was taken 02 March had confirmation oil was on the way 03 March. On the 04th I had email asking me to cancel my order ?? Nothing to do with price I’d paid £322 for 500 litres now being quoted over £700 for same amount. We have used boiler juice for about ten years…

Don't know whether to bite the bullet and order oil soon, we don't really need it and have enough to last us through the summer, but considering do we accept the higher prices now rather than risk waiting for the summer and possibly higher costs nearer the winter when we do need it? We won't be eligible for any help from…

Goff petroleum just cancelled my heating oil order. They cited an "unexpected influx of orders" due to the global situation. However, it appears they may be fulfilling orders at higher market rates using existing stock that was originally committed to lower-priced contracts. This market requires stricter regulation to…

Hi, we live in a rural area of South Somerset and rely on oil for our heating, we ordered with our supplier on 16th February at a cost of 62p per litre, by the 24th February we had run so low on oil, our boiler wouldn't work. Even after telling our supplier that we had no form of heating, we were left without oil for a…

This thread is specifically to discuss the Cheap Heating Oil article To discuss or ask a question about this article: click reply

It's a shame those on heating oil won't see a reduction on the 1st April. Gets tin hat!

Hello, I had a gas delivery yesterday whilst I wasn’t in. My tank holds 2400 litres and the delivery slip stated 215 litres were delivered and a handwritten note saying “TANKER RAN OUT OF GAS”. My tank was at 20% when I checked Friday and when I checked again this morning it was at 21%…. Surely a 215 litre delivery should…

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My last delivery of solid fuel yesterday morning (smokeless ovoids) looked to be a short measure. 4 bags usually fills my bunker exactly, but this time it was considerably less and the fuel was soaking wet. I wondered how much the water affected the delivered weight: Hetas says "It is not uncommon for your coal-based fuels…

Moving into this property I found myself with an existing non-compliant LPG tank which by being UK non-compliant (it is in the EU), is unsafe and illegal to have on my premises.Because if this, I am unable to transfer to any other LPG supplier. As soon as I mention my current supplier is AvantGas, they automatically refuse…

Hi,any advice on the following??..thanks in advance. NNew years eve,2025,I dip tested the heating oil tank.Its a 1000l tank,tall and thin.There was just under half,about 4-450l.This is my normal re order point.On the 4th I ordered via Boiler juice.Onbthe 5th I recieved a "delivery".I saw the lorry,and the driver.A week…

I recently had a delivery of heating oil. It flagged up on my ring camera. When I got home there was no delivery ticket through the letter box. I checked the tank and there was less oil than I expected, so I thought that maybe they abandoned the delivery for some reason. I received the bill a couple of days later for 500…