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Advice on Ombudsman
Hi Just wondering if anyone knew of any way that I can log a complaint against Vokera re their boiler which my dad uses with LPG? I have got no where with the company themselves and wondering if they are regulated. Many thanks
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LPG above ground bulk tank removal (Flogas)
Looking for advice on timing our notice to Flogas for removal of our above ground bulk LPG tank. We're shifting to a gasification boiler system and will want the tank gone when construction begins in probably 2nd half September, but ideally not too far in advance of that. We don't expect Flogas will be especially reliable…
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Oil Consumption Query Please
Hi, We recently from a medium size modern house with a combi boiler to a much older house (200 years old) with oil boiler which the previous owners replaced brand new prior to us moving in. We had 600L delivered on 5th October and it has gone already! Just wondering if that is normal for a large old house. It's 5 bedrooms…
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Low sulphur coal
Just started using low sulphur coal as in eggs in the stove but they don't seem to burn like before is anyone else finding this or is it just me
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Lpg switch to bottles
Hi, just after some help really. We have an underground LPG tank, which unfortunately can only be filled by accessing neighbours land, yes we have the legal rights to access land but he will lock gates and put a digger in front so we can’t access. Down to not much left now and it’s stressful. Yes he is vile and we could go…
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Storage Heaters
New house has what I think are combination storage heaters. As moved from gas central heating I`m baffled. Is it worth changing them to more up to date electric radiators for efficiency and cost ?
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Fuel prices
It appears that UK is the only European country where the fuel prices are not related/ connected with the world market price, at least when it comes to reducing the price! It is very sad watching fuel prices only rising. I believe that people have the power to act and oppose to this one-way policies as well as boycott the…
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How does an ordinary person get from LPG/Oil heating to something greener ?
I live in the countryside. No mains gas out here, people are off grid and either have LPG or Oil as there main fuel supply. I would like to go greener, but how ? I guess by the way that what I am about to say applies to anyone on a modest income. I earn about £20k a year. I pay my bills, but I cannot save money and I…
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Using wood pellets in a log burner??
Has anybody tried using wood pellets in a log burner? As pellets are quite a bit cheaper, I was wondering if it's possible/OK? I know on a few sites they say they burn too hot! On others they try selling you an insert. I normally use heat logs so just as dense as pellets, just produced by elephants not mice! Many thanks in…
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Calor Gas Contract
Does the energy price cap apply to LPG gas that is delivered in bulk to a tank? If so, is it possible to work out a pence/litre rate under the cap to compare with a contract? Thanks in advance.
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Getting Advice on the Best Heating/Hot Water System For Our House
My family and I recently moved to the Isle of Anglesey. Our new home was built in 2005. It doesn't have a traditional Central Heating system. Instead it has a combination of alternatives that were installed when the house was built. We have a wood/coal Rayburn (Cooking, some heating and hot water), a wood/coal stove (Some…
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Gas AGA fan noise
I have been looking at a house with a gas AGA but find the noise of the venting(?) fan a problem.This may seem stupid (I know!) but my wife says we could always replace it with an electric AGA. However I would think an electric one would also have some sort of fan.noise. Any comments welcome. (I know it would cost loads…
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Poorly insulated house- how to heat
Hello We have a grade II listed Tudor house, currently heated by oil. We're not on mains gas. We are doing some refurbishment and will obviously insulate as much as possible. However, a lot of options (such as double glazing) aren't available due to the listing. We've been thinking about switching to a greener form of…
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Multifuel stove, but missing the "coal bit"
Hi, I have a Stovax multifuel stove which works fine. When we had installed we (stupidly) didn't get the grid to burn coal because I thought I would never use it. Now that we have been on holiday somewhere with a stove running "coal" (the smokeless ovals) I was surprised by how warm it was and how long it lasted. So I…
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Wood Burner — Need Some Advice
Hi all, We’ve got a beautiful little multi fuel stove – the Clearview Pioneer 400. But, I’m struggling to maintain a “lazy flame” (slow, maintenance flame) over a long period of time. After starting the fire, with both the primary and secondary vents fully open, I can get the burnt up to the optimal operating temperature…
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Can someone help me?: Elnur HHR storage
Hello, I'm hoping someone can help me understand these heaters. Apologies in advance I have mild autism and I can also get confused easily amongst other things. I'm renting a private property 13 yrs now. On E7 and the landlady (through estate agents) had new storage heaters put in April just gone on the government grant…
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Ecogen Micro CHP Fit Payments
When I had my Baxi Ecogen MCHP boiler installed in 2011 I received a FiT plan from NPower to say that FiT payments would continue for 25 years. However it now turns out that was incorrect - 10 years is it, for micro CHP generation. So now, payments have ceased.I am wondering if it is worth applying for SEG payments. It…
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Two-year-old LPG tank - Flogas say it's not compliant to switch to them from Calor
House was built in 2019 and Calor installed the LPG tank for the housebuilder, and have supplied us since. We had the 9p price rise letter from Calor and can break contract. Calor gave us a new contract quote but Flogas gave us a much better one. We started the process to switch to Flogas. Sent Flogas pics of…
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Smokeless fuel Vs. Central heating. (New property)
Hello, I'm about to move into a new property with an open fireplace in a smoke control area. At my current property I have always used the gas fire rather than the central heating as I've found it much more cost effective (and I find the central heating seems to give me a headache). I have never used smokeless fuel before,…
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Stovemaster smokeless coal
Afternoon all, Anybody used this stuff? Is it anygood. I've contacted house fuel and they say it's the best they got so solid fuel heating system via a log burner. Just wanting to know if anybody has used it, what size are the coals as 3"x2" seem to be easier to light and keep going in my log burner. I tried some…