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Extra costs on contents insurance claim for carpets
We are in the process of getting the carpet on our stairs changed after accidentally dropping a can of varnish down it. We had accidental cover under our home insurance. The insurance sent out an inspector & we chose a similar carpet. The inspector said that the existing underlay would be used which is fine & didn’t…
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Car purchase date incorrectly set by Compare The Market raises quote by 25%
Just been trying to renew my car insurance. As expected my current provider put their quote up by a chunky sum so I went to CTM and got better quotes. Went to current insurer to cancel, and it turned out CTM doesn't even give them the purchase date of the car (not that it should matter) so they randomly fill it in to…
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Proof of Claims History help needed
My son's car insurance is due for renewal at the end of April and we have been sourcing quotes. Having done searches online, one supplier, Hastings Direct, came out with a reasonable quote, £600 cheaper than the next best. However, when we tried to buy the insurance their website said that there was an issue with the…
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Failed insurance subsidence claim
Currently I’m going through what was supposed to be a relatively straightforward bedroom renovation. As the job progressed the contractor had to stop the renovation due to the wall he was working on displayed movement while the brickwork was being prepared when replacing the ceiling. The wall in question is a single brick…
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Insurer failed to renew my car insurance
Hello Almost exactly a month before my car insurance was up for renewal, I called my insurer for a renewal quote and asked them to set my policy for auto renewal. I then went abroad for 3 weeks, a period during which my policy should have renewed. My car was left on my driveway. Last Friday evening when I returned, about…
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Motor Breakdown Cover - possible to transfer policy?
I wasn't sure whether to post on this board or the Motoring board... My husband & I have a car each, we are both named driver's on each other's policy. In normal times, if we go out together, 99% of the time we go in his car with him driving - because his car is nicer & he's a terrible passenger! He also drove alone far…
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Home insurance claim for informtion purposes
Hello, I rang my insurers to ask about claiming for drain issues. The home emergency callout had not been able to clear the blockage so I rang the main insurers. In the end I decided to not claim as the cover maximum amount was quite low so I decided to sort it at my end. However the insurers call handler told me that he…
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SSB Law - failed cavity wall insulation claims - anyone in the same boat?
SSB Law of Sheffield filed for administration on Monday 27/11/23 with debts of £48m arising from borrowing hugely to fund a failed gamble into taking up cases for homeowner compensation for damp problems resulting from incorrectly installed cavity wall insulation, with the big sell to sign up being that this was guaranteed…
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Theft after property damage
I have fences around my garden as I’m on a corner plot. After someone drove through my fences and out the other side I had all my storage and property in the garden exposed. Items have now sadly gone missing. Who is responsible for that. I’ve logged with the police but is it the insurance company of the car that damaged my…
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Help and advice r.e. my Grans Life Cover
Hi all, I'm hoping someone can help out my Gran with her life insurance policy. She opened it in 2009 paying ~£50/month with the bank - TSB/Scottish Widows. At the time I wasn't aware of this and probably too young to help or advise, I only recently became of aware of it when she was saying she felt money was getting more…
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Car Insurance Claim Made Void
My car was car jacked while my son drove the car. The police recovered it and impounded it for 2 months while investigating the incident. The car was released but my insurance company wasted time and the costs increased until a couple of days before it was going to be destroyed they told me it was my responsibility. I…
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Short term insurance
My current car insurance is due for renewal on 16th May 2024. My Problem is, I am awaiting a new car from the manufacturer and it is due approx. Mid May to the end of May. If I insure my new car is there a penalty for cancelling it in the first Month
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Compensation for my neighbour
I live in a ground floor flat and following severe water damage there is a lot of very noisy work going including new joists for floors. Whilst the insurance company is covering hotel costs for us, my neighbour upstairs is having to endure this noise for around three weeks. Is it likely that the insurers will pay them…
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Confused.com rewards
I'm trying to claim my reward for buying an insurance policy from confused.com, my address is displayed when I click "Find Address".Ive cleared cookies on Chrome and have tweeted Confused.com on twitter to see what they can suggest. Anyone had a similar issue, how did you solve it ? Thanks ETA I gave them a call and they…
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Unrecovered Third Party Car Insurance
I've recently received a phone call and an email from my previous car insurers regarding costs they have been unable to recover from a third party insurers following a claim I made Summer 2023 after they reversed into my car while it was parked outside my house. My previous insurers say that despite attempts to recover the…
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No fault car insurance claim, paid out, now getting solicitor letter
Good morning, Last year I was involved in a car accident, where the other party caused a crash (no injuries), my car was written off and I made a claim with my insurance company (One Call), it was deemed as a no fault accident. After a few months I received the cheque from the other parties insurance company which I was…
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No claims discount question
Hi, Quick bit of background.... I've built up around 14 years of NCD on my policies with me as the main driver and my wife as the named driver. I cycle to work and don't really use the car very often and we've come to realise it would probably be better for my wife (as she uses it daily for work) to take on the…
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RAC wouldn't attend breakdown
Hi, I'm looking into whether I can take RAC 'to task's for not attending a breakdown... Quick summary - unbeknown to me the undertray had come away underneath the car and got caught on a kerb when I parked (no contact, just hung down and caught the lip of the kerb). When I pulled away the undeetray ripped off the whole…
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Car Insurance
Looking for advice re car insurance. I am at Uni but due to start 12months placement soon. When applying for car insurance do I record my occupation as a student or as full time employee? Anyone had a similar issue
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motorcycle/motorbike insurance comparison sites question?
Howdy! I'm looking to get motorcycle/motorbike insurance for my first ever 125cc bike! Currently all quotes are between £1,300 (principal insurance) - £4,046 (jeez Carole Nash) However, my question is: does doing multiple searches on comparison sites or direct affect my price? I read on the article it doesn't affect my…
