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Decline policy renewal offer.
Is it reasonable for it to take more than an hour to cancel a policy renewal?
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Charged Cancellation Fee for Insurance Policy after death
My father passed away last month and I contacted Fish insurance company to cancel his motor Insurance policy. They asked me to submit copy of death certificate, which I did. Had to contact them a couple of times but eventually they confirmed it was cancelled and confirmed amount refunded less the standard 50GBP…
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Insurance claim in a block of flats
Our rented flat developed a leak in the bathroom that affected the flat below. It turned out to be failed sealant on the tiles at the back of the shower. As soon as we dicovered this, we immediately rang the insurance company (same company for our flat and the one below as per the lease). They confirmed that our…
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Aviva Global Treatment for £3 a month. Too good to be true?
We are remortgaging and our broker has suggested insurance policies that include Aviva Global Treatment as a £3 per month add-on to our life cover. Is this worth the money? It looks very cheap given what the main MSE site says about health insurance being a luxury, so is it too good to be true? I'm also a bit worried that…
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Charge for my mistake?
Recently got a good deal with those meerkats for my car insurance. Company asked for a copy of NCD and V5 which I gave but they also needed my old car insurance certificate. They then noticed two things ncd was 6 years instead of 5 and that I had given the wrong purchase date of my car. Same year different month. For my…
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Do I want life insurance?
Hello, My short term life insurance is close to expiring as my youngest child will shortly be leaving compulsory education and I don't know whether to get full life cover???????I am 48 and living with my long term partner, we are a low income family who privately rent and have no savings. A situation that is unlikely to…
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Travel Insurance
We booked a cruise with friends last year departing early May this year. At the time they had annual travel insurance. It’s due for renewal on 21 February 2024. However, when ringing to renew they declared that my friend was awaiting diagnoses for hip pain and has a hospital appointment in April. The insurance company have…
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Insurance risk
Maybe I am becoming cynical in my old age. But there is something about taking out home insurance that makes me anxious. When speak to an insurance broker on the phone, am I not just providing them with a catologue of all the valuables in my home? What is stopping someone who works for a contents insurance firm from…
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Buy a Mobile from currys.co.uk but cant buy currys mobile phone insurance
I bought a new mobile online from currys and then collected in store two days later. I phoned up to get currys mobile insurance, but was told I cant have currys mobile phone insurance because I bought it from currys.co.uk and not carphone warehouse. ? I am lost, see what this lady says about getting easy currys mobile tech…
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Time limit on complaining to Financial Ombudsman
I submitted a complaint to the Financial Ombudsman (FO) on 22/10/2022 relating the refusal of Aviva Insurance to meet a household insurance claim made on 20/11/21. This followed fruitless complaints to Aviva and their alleged Final Response of January 2022. The FO says it will not consider the matter because my complaint…
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Home insurance for tenants in common home owners
My mother and I both own 50% of the house she lives in as tenants in common. She currently insures the home, will the insurance company pay out the full price for the house if there was a fire and the house burnt down, or would they only pay her portion of 50%?
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Is Insurance Fit For Purpose?
We recently had our insurance voided when we tried to make a claim on it. We took out the insurance in good faith, making sure that we provided the right information when we completed the application form (the proposal, as they call it). You can find out the details of our plight with Broker Direct PLC, which is ongoing on…
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No Claims Discount for Named Driver?
Someone has been a named driver on another person's policy for many years, not owning their own car. The policy holder has full NCD as neither they nor the named driver have had an accident or claim for well over 10 years. If the named driver takes out insurance in their own name, are there any companies who will give them…
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Professional liability insurance
We bought a house based on the dpe report and the lawyer. Both have made professional mistakes. It has now affected the value of the house and ability to sell it. What is process?
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Car insurance cancelation policy
My car insurance is with Churchill, my policy states a £53 fee if I cancel my policy. I am looking to switch providers at renewal time, so my query is if I do not renew is that considered a cancelation and they will charge me the £53?
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Phoenix life changing whole life insurance rules?
My mum took out a whole life insurance policy in 1999 costing £31 a month with a £30,000 payout on death. Originally taken out with Cornhill but has been transferred to two companies since and now with Phoenix life. The original terms stated a set premium for the whole of the policy and a set payout of £30k on death or…
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Car Insurance
Hello I recently took out a car policy via an insurance broker for my sons first car. The quote that came back was a little higher than the lowest quote, but on the basis they are a well known company I agreed. As part of the insurance the estimated mileage was 10,000 miles. When I reviewed the online portal a couple of…
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Pet insurance claim at renewal date
Hi my dog was injured 1 week before insurance auto renewal. He has been receiving ICU care which has exceeded his £7000 limit. He now needs transferred to a different vet hospital to have spinal surgery on Thursday with a further quote of £6500. Will this go through as a new claim and would his next years £7000 allowance…
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Public Liability Insurance and ruined carpet....
Hello all I currently
have a Site Insurance Policy from Self-Build Zone UK, as I’m extending and refurbing
a house to live in. As part of this insurance,
I have Public Liability Insurance – do you know what this covers? I unfortunately managed to ruin a friends (or
ex-friends!) new carpet...will my public lability…
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patio door lock jammed in closed position-is this covered under home insurance
When I
closed my patio door, the lock jammed in locked position and I now cannot open
it. I understand from tradesman there is no guarantee of opening the door
without the risk of damaging it and could end up needing a new patio. As far as I am concerned this is an accidental damage. If I approach
my insurer at the outset…
