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Airport duty refund
Hi, any advice how to make Amex get my air passenger duty money back from opodo. this has been ongoing since november last year & obviously pre covid. i had to cancel one of our passangers due to illness. i did this on the phone with opodo. on the call they confirmed i would be getting £143 in airport duty or passanger tax…
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Car rental options for USA
Hi guys I wanted to gauge your opinions on car rentals in the US. I am travelling to TX curing easter 2021. I want to ask how and where I could get the best rates for car hire If I was to purchase in advance from the UK. I really want an all inclusive package with insurance. I had a look at some comparison engines based…
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Sixt charging £950 for minor scratch
Hello everyone, I had recently rented a car from Sixt and I have caused no damages or accident but while returning the car it was noticed there were minor scratches, it was only noticeable when the guy who was checking was feeling it with his hands at that point. We couldn't see it before as the car was on the basement car…
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Do people still see value in prepaid cards like FairFX?
Just asking about this as I've had one for a few years but with other choices now like Metro bank or internet banks like Monzo do people still think there is a need for currency cards? I was wondering whether to cancel mine or keep it. Thanks
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Debit card car rental
I recently rented a car and used my debit card to pay. The rental company returned the deposit but there was a £70 discrepancy. They said this might be a charge from the bank and I should contact them. Does anyone have experience of this and what I can do?
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Starling Bank ATM withdrawal in Spain
Can anyone advise the cheapest ATM provider in Spain to withdraw cash from using Starling Bank Euro account. Many thanks
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Car Windscreen Nightmare - Avis chasing money after 8 months
We went to South Africa in March. HIred a car from Avis with Insurance. We had an issue where a flying piece of gravel caused a crack on the car windscreen. Avis did nothing about this and 6 months later, in September, decide they will invoice us for the damage. They said Corona Virus had caused delays in picking up on…
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BA Executive Club Household Account
Hi I wonder if anyone can answer the following please? We have a BA Executive Club household account and I know that if you don’t claim a new avios point every 3 years you will lose them but does everyone in the household account need to earn every 3 years or can one person do so to keep the whole account still active?…
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Etihad flight to Australia
I have a flight booked for 15 Nov to Australia through Etihad. I paid with credit card. My understanding from speaking with friends in Australia they are not accepting tourists this year and travel restrictions are in place now. I have been in touch with Etihad and it seems unlikely the flight will be cancelled and refunds…
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Virgin Refund
Has anyone else dealt with Virgin Atlantic for a refund on flight tickets only to find them not honour the full amount?
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Actual exchange rates received on no commision travel card (e.g. Halifax clarity)
I used my card abroad and then checked the actual rates I received on my statement, and compared with the actual market rate on that day as per xe historical charts, and I see a big difference (around 1.5%). Is this because Mastercard are also taking 1.5%?
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Rebooking fee
In August UK Gov instructed against all non-essential overseas travel. So had to change Ryanair flights to next May. Was charged £360 rebooking fee - wrote to Ryanair who refuse to refund. Should i go to small claims court?
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Help - car accident , threatened and scaremongered
Any help is appreciated regarding this, i have been through such distress over the whole process. Hired a car through expedia and took out their extra insurance. On picking up the car, wasnt asked if we had insurance was just given the car and sent on my way. Unfortunatlly an accident occured - there was light rain and out…
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Opodo - How should I prepare my case for compensation
Sorry to through in another case related to flight and Opodo but I would really appreciate some thought on how I can best make my case to seek compensation from Opodo. Situation: - Booking made and paid in early March, due to fly on at 9:25am on 14 March with Lufthansa from MAN to Frankfurt, then to Denver. - On 05 March…
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Easyjet not offering a refund
I have flights booked to and from Amsterdam in December which due to the quarantine I now dont want to take. Easyjet are very generous offering vouchers, BUT they have recently cancelled my return flight and transferred me to a different one a few hours earlier. My original flight 1836 is not flying any more, I am now on…
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I’ve still not received money due to me from a cancelled flight.
I’m at my wits end with Ryanair and Love Holidays. The holiday in April was cancelled, and the money for the hotel was paid back pretty promptly. Love Holidays advised though, that they were waiting for Ryanair to refund them the money for the flights before they could refund me. I filled in the refund form on Ryanair’s…
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Travel up travel agency
Just thought I would warn fellow travellers about travel up I bought flights from London stansted to Dubai unfortunately emirates airlines cancelled the flights so I rung travel up to ask for a full refund travel up want a admin fee £50 I said no what about other flights from London Heathrow got the same dates different…
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FairFX website problems
I now have a new FairFX card, and my wife has a linked card, but there is almost nothing we can do with them on the website. For our own reasons we do not want financial apps on our phones, but the old website allowed us to print detailed statements and transfer funds between the cards. The letter that came with the linked…
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Ryanair “random” Seat allocation
I’m on a flight to Poland which is pretty empty and it’s funny to see that almost everybody is sitting in a middle seat, courtesy of Ryanair’s “random” seat allocation.
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Flight rescheduled - should the airline pay for a hotel?
I have a flight booked for AMS-FRA-BOG. It was supposed to be a short transit in Frankfurt, but now Lufthansa have informed me that they’ve changed the date of the FRA-BOG sector, so I’ll be staying overnight in FRA. I know when airlines change schedules/create delays at the last minute, they’d have to pay for a hotel if…
