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Moved flights

Hi all,
first post so please be kind!!

like most we have moved several flights over the last 20months, each time we’ve had to pay more with easyJet.  I believe we have booked our first holiday now in 2022, but the flights are a little over £600.  In total I have paid £950 with various flights where it has been free to move, however speaking with EasyJet over their messenger system they can not provide me with a credit note for the overpaid £350. 

Has anyone else tried or are they correct the money is now lost?

Happy to hear your views. 

Dave
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