Jet2 flight change refund

CHMS92 · 27 August 2021 at 8:32PM

Hello!

We are due to go to Cyprus in October. Flying from Leeds in Paphos. The flights cost about £210 return.

Our flights have been cancelled and we have been rebooked on flights which land at Larnaca - the flights land after the last public transport connections to Paphos, meaning we'd have to hire a car (£200) or overnight in Larnaca (not ideal!)

We've looked at flying from Manchester. Jet2 are offering flights from there to Paphos on the same day for a mere £130 (a lot less than we paid!)

I was planning on asking to switch us to the Manchester Paphos flight and for them to waive the admin fee, due to them changing our flight. I also was intending to ask for a refund on the fare, as it's their fault we can't fly from LBA to Paphos.

Any thoughts? Anyone with experience in this area?

Westin · 27 August 2021 at 9:06PM

Could you not just seek a refund on the cancelled LBA PFO service then rebook on those cheaper MAN PFO flights?

northernbird_3 · 6 September 2021 at 2:35PM

Did you get anywhere with Jet2? I'm trying to get hold to cancel mine and get a refund as they did the same with me. Changing the time and route constitutes a cancellation but I just can't get through. I don't just want to cancel my flights online without getting confirmation that they will refund first.