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Credit file & ratings

Discuss everything to do with credit checks and credit reference agencies.

Missing accounts in Transunion and MSE Credit Club reports
Finally got around to looking at these, only to find my two current accounts (both with overdraft arrangements) and my main two Credit Cards (with one of the current account providers) are missing. As is my small loan account with a Credit Union. Together that’s about 50% of my (exceptionally well managed… ;-)) credit…
CCJ/Trust deed - CCJ removal & credit acceptance
Hi there Over 6 years ago i got myself into a trust deed. I paid it all off over the space of the 5 years. In fact ,i paid it off 6 months early. So 6 years on everything on my credit file was cleared from my credit file except my CCJ. ( i dont even know why the company filed for a CCJ as they already agreed to the trust…
Approaching a default
Hi all, I had some health issues a few years back and ended up defaulting on a CC debt. I tried to work with them but alas it went to a debt buyer. I have a payment plan with them and paying it off at a good pace. Is it right that they are still marking each month as a default? I am on year 3 of the debt on my credit file.…
Credit Club "Credit Insights" wrong
As in the title, MSE Credit Club reports: Credit Report Insights: You have 3 things to work on: *You’re using over 50% of the credit limit on at least one of your accounts -----------No I'm not. Nothing in the Transunion, Equifax or Experian reports suggest this. *You busted your credit limit on at least one account…
Credit card usage reporting?
Just had an update to my Transunion score in my Monzo app and it's dropped slightly. Not that it might make any difference in the real world, but it's showing that I'm utilising 97% (£2800) of my £2900ish limit on a card when I'm using £125 of that (going to clear that and close it in the next few days anyway). Cut the…
CCJ - removing charge on property - paid after 6 years
I've tried googling but can't find the help I need. So I'm hoping the MSE mindhive might be able to advise me. My partner, years before I met him, unfortunately had issues with our water company - he became stubborn and ended up with 5 CCJ's (including charges against his property) for unpaid bills! These have now all been…
Rejected faulty lease car, credit file
Hi all, I rejected my faulty lease car and the finance company agreed to rescind the contract, with the legal obligation to restore my position to as if the lease never happened. They say, however, that they cannot/will not remove the hard credit check from my file. Given the lease had to be terminated through no fault of…
Unable to update details on Credit Club
When you go to the 'Edit your details page', the save button is greyed out. There are no validation errors or any other messages whatsoever visible. No matter what you do, the button remains unavailable. It is not possible to save any changes to your account. Please MSE fix this.
Ending IVA Early..show soon to get credit
Afternoon all, I'm in discussions with my I.P regarding a full and final settlement. Has anyone got any experience with how soon you were able to get credit for a vehicle after ending your IVA either early or on time as planned?
soft search history access for lenders
We all know there is hard & soft credit check as a search’s audit performed ln an individuals credit file by lenders . Hard searches are permanent markers and they are ‘shared’ by/for other lenders, while soft search history footprints are relatively new and the fact is, they do not affect credit score (which is contextual…
Bank closing account in 60 days
Santander have said there has been some suspicious activity on our bank account which has been blocked and are closing it in 60 days, the suspicious activity is against my husband's bank card. Can I still use the bank account switching service and should we still be able to get a joint account?
Husband's CIFAS marker
This discussion was created from comments split from: Husband's CIFAS marker.
Financial association with ex partner on closed account
I see from the sticky that a bank account which defaulted and was closed will take 6 years to be removed from my credit file. The account in question is a joint account with the ex partner which had an overdraft balance of about £1500. It defaulted after I was made bankrupt in early 2019. I have no financial connection…
Defaults - what happens after 6 years
Hello I'm sorry if this question has an obvious answer but after searching online I can't find a definitive answer. I have lots of defaults on around 8 credit cards - the balances of which have mostly been transferred to other agencies now. They all defaulted in around 2021 and I have been making token payments for a some…
Closing down an old bank account
I have had a bank account for almost 10 years which I no longer use. I am inclined to close this down as I have several other accounts I use on a daily basis. The only thing that is holding me back is that Credit Karma says that closing down that account could have an impact on my credit score. I know well that is only a…
Credit Protection Association Limited
Not sure if I am posting in the correct board so I apologise in advance if I am. My Dad received a letter today from the Credit Protection Association Limited bringing to our attention of a debt unpaid. No details of when the debt was from, just the name of the company and the amount. My Dad has dementia now and so I took…
CCJ variation date of judgement reporting
Hi, In 2019 I defaulted on a credit card. It was sold to a debt collection agency in 2020. In 2020 a CCJ was issued for £8,500. I spoke to the debt collection agency in 2021 and was told the amount had been revised as the original creditor had overcharged interest. I did not engage with the debt collection agency and moved…
CCJ, defendant moved address.
Hi all, Following placing an order with a UK based company for approx £1000 and never receiving goods, I made a county court claim against them. ( According to online reviews they have done this to multiple customers in the past) 10/24 Claim issued 12/24 Defendant changed address 01/25 County Court Judgement granted I have…
Experian Subscription - NEED TO CONTACT EXPERIAN!
I have recently had multiple credits from Experian in to my credit card account. I seem to have been paying £14.99 a month to Experian for what I wrongly assumed was relating to my ClearScore account. Looking online I can see no link between an Experian subscription and the free ClearScore app. This is a big mistake on my…
Can't login to Experian to stop subscription. How to contact them?
I can't login, which is strange because everything was securely noted and I'm just copy and pasting. I can't find a way to contact Experian. The subscription is for creditlock and reports which I can't access now. What if I cancel the credit card?

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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