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Do creditors have to default an account?

Hi guys,
I was wondering if anyone can help?
… long story short. I have an account in default from 5ish years ago. I noticed that the creditor allowed me to miss two payments then allowed me to pay the normal monthly amount to keep it out of the 3 missed payment range, they allowed this for over a year reporting x2 missed payments every month on my file during that period, all the while charging late fees every month for the two missed payments.
In this circumstance, should the creditor have register a default earlier (3-6 month range) or is there not obligation for creditors to issue a default?
I’ve contacted the creditor to complain and asked them to suppress the record and waver any late fees after 6 months of missed payments. If they defaulted the account within the normal 3-6 month range the account would be due to fall off my file no later than 3 months time.
Does this sound fair?
Any help would be much appreciated!
Comments
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Guidance states a default can be registered when between "3-6 missed payments" become due.
Most creditors will follow such guidance, but do occasionally interpret the rules differently.
If your not happy with something a creditor has done, complain, that is why the complaints process exists.
I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter1 -
What I can see now many creditors don’t register default even after 8 or more missed payments! Why they don’t stick to guidance then? Why they delay it so long?0
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AgentBigBoss said:What I can see now many creditors don’t register default even after 8 or more missed payments! Why they don’t stick to guidance then? Why they delay it so long?I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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