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Hotel cancelled booking
Could anybody let me know what my rights are :- 1: booked a room and had email confirmation 2: was book now pay at hotel 3: 6 months later had email saying that they’re cancelling my booking as a somebody wants to book whole hotel for the near by festival 4: did not offer any compensation other than an email saying why and…
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Travel Agent Admin Fees
This relates to our honeymoon to Canada, which is now confirmed as cancelled. We booked the holiday via an independent high street travel agent, she arranged the package with Canadian Affair as the Tour Operator. We've today been offered circa 85% of our money back as a refund, with the balance protected on a Refund Credit…
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Forced holidays and furlough
Is it ok for a company to make you use holidays when you don't want to take them, pay you your holiday money then claim furlough for that employee so getting 80% of what they are forcing you to take as a holiday back off the furlough scheme?
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furlough and holidays
I am currently on flexible furlough. My company has requested I only work 50% of my contracted hours. I have been told that I must take 5 days holiday by the
end of April which I am fine with. However I am
being told that I am not allowed to physically take the days off work and I am still
required to work 50% of my…
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Refund made to a closed credit card account
I'm hoping for some help on this. EasyJet have made a refund to a credit card which was on the point of being closed but wasn't finalised due to there being a 90 day period of closure from 7th January. The refund was allegedly made on 5th February within the 90 day period but Newday the card issuer are denying having…
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Easyjet refund confirmed but not yet paid (ARN number received)
Hi, I'm having some issues with a refund from easyJet and I thought it could help me if I shared it in here - hope somebody has some familiarity with situations like this one. Basically I'm due a refund from EasyJet. They have confirmed the payment was in progress (after I submitted my details via their website and…
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Easyjet have refused to refund my flights
Please can anyone help? I booked return flights for Nov 2020 from Bristol to Venice, and subsequently accepted a voucher due to Covid. I re-booked in January 2021 the same flights from Bristol using the voucher. Then I had an email informing me that flights were opening for the summer onwards. I had a look and saw return…
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RyanAir flight march 2021 - non refundable
I booked a flight for 14 people going to Dublin for 2 nights for 5/3/21-07/3/21 Obviously we are in lockdown and its unlawful to travel- RyanAir have said the flight went ahead and its non refundable. My credit card said if the flights went ahead then there is nothing they can do. Any Advice what i can do next?
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Repaying SEISS grants: "Stopped trading" in 2019/2020 Tax Year
I write to inform of one way in which the self employed excluded from C-19 financial support and to ask for your help and advocacy for those in my situation.I'm an owner-operator of a small gardening business. For over 5 years I was working in this trade registered as a sole trader, but incorporated my business in December…
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Furlough
I am returning to work on 12th April. Will I be entitled to furlough payment from 1-12th April?
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Bounceback Loans
The time has come for banks who participated in the scheme to reap what they have sowed I am a big fan of yourself but there is another one man crusader out there fighting for SME's with or without BBL's web site name; info@mrbounceback.com He has posted my letter from Santander Fraud and Disputes Operations(unfortunately…
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Refund via Section 75
Hi all just a quick question I hope someone can help with. We were due to travel with Brittany Ferries but the ferry was cancelled due to COVID. I have tried to claim refund for not supplying service offered as Brittany Ferries have only offered voucher but Tesco bank have informed me that we are outside section 75…
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Test & Trace Support Scheme to be extended for parents/carers of isolating children.
Afternoon, Would appreciate thoughts on the extension of the Test and Trace support scheme. I’ve read a few news articles stating that the Pensions Minister has now extended it to include a one of payment for parents/carers of children who have been told to isolate. As of today my child’s school has closed due to positive…
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Getting future loans after payment holiday.
Good afternoon, I appreciate everyones situations will vary, but in general has anyone been able to get a small loan after getting a payment holiday. We're planning to get married in the next 1-2 years and have taken a payment holiday on our mortgage and I'm now beginning to wonder will that effect our chances of getting a…
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COVID-19 event rescheduled, am I entitled to a refund?
Good morning everyone, I am new to using this site so please bear with me! Last year I was due to take place in an event with Ultra Events. It was a comedy show, raising money for charity via a justgiving page. Then ticket sales for the events go to Ultra Events (not the charity). The event was cancelled due to the…
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Problem with Vodafone and third-party authorisation
Hello there, As the next of kin of a 72-year-old man with mental health issues, I've been trying to cancel a contract with Vodafone for a Samsung tablet, taken out after pressure from a saleswoman in May 2020. My brother is at present in a psychiatric unit in a Birmingham hospital, being treated for severe depression: he…
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Claiming 100% refund
Hi, I booked flights through PH Travel / Getaflight a year ago which were then cancelled by Emirates due to covid19. I chose the 24 month open ticket and contacted the company a week ago to rebook same flights for later this year. They are trying to charge me an extra £500 on top of the fare difference and will not be…
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Dentist appointment
Hi guys I have a dentist appointment booked next week. But my dentist is 250 miles away. They are open and they have said I can travel What is the actual law on this? Is there a law? They have emailed me confirmation of my appointment Incase I get stopped by the police Thanks
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Urgent help/advice needed! HSBC declined my BBL unfairly.
Does anyone have any experience of getting a Bounce Back loan from HSBC as a sole trader with personal account only (post 30th September). I believe HSBC refused
my application for a business Bounce Back Loan in an unfair, unclear
and deceptive way. I was informed I was declined by an email 10th
March, which stated,…
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Hotels.com credit coupon
I have a credit coupon for hotels.com which is valid until May 2021. This was for a cancelled holiday from last May (booked pre COVID-19) Hotels.com currently have no plans to extend these credit coupons despite the fact that it is unlikely we will be in a position to travel before May 2021, so I could potentially lose the…