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Amazon none delivery
I'm having a problem with Amazon not refunding me for none delivery, they are wanting a crime report which the police wont give me with out proof it was delivered, also said this is becoming very common with Amazon. Spoke to Amazon and they are been abrupt and not very helpfull, Cusomer Service just end the chat and wont…
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Can I get all my money back if seller claimed they would be suitable for the job but weren't?
I bought these: https://www.matsgrids.co.uk/p/x-grid-black/ I was in regular contact with the seller who assured me that other clients had used them for the purpose I wanted to of laying on grass. Only after I bought them did I find out that you have to lay a gravel base before putting them down which totally defeats the…
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The Range Product Recall....am I entitled to return it? The Range says no!
Approx. 4 years ago I bought a light up Vanity unit from The Range. Never had an issue with it other than one of the bulbs never working despite changing the bulb. Last week I was thinking of getting a new hollywood mirror and put my vanity unit on FB marketplace. I received a nice message from someone kindly informing me…
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Charged £5.85 by Premier Inn to get a refund
Premier Inn charged me twice for my room, once when I booked and then the day after the booking. I called up guest relations and they apologised and issued a refund. However, their phone number charges 13p per minute and I was on the call the 45 minutes. I asked for this charge to be refunded as it's not fair to get…
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Used car warranty
I bought a used car in Aug '24 for £13k. Last week (Jan 25) i took it to the dealership for a main service costing £565 the result being there is a recommendation that I change asap the 'wet belt' at a cost of £630. I can't afford this so have turned my attention to seeing if who I bought the car off with a full 12mth…
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DataClaim.co.uk claim compensation against Google and Microsoft for AI.
This was just advertised on the radio. Www.dataclaim.co.uk Run by Barings Solicitors. They claim to be attempting a group litigation against both Google and Microsoft for the misuse of personal data to train AI systems. My first instinct is that this is probably legit. My big questions though are... A. Are you likely to…
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Faulty product nightmare Desperately need help
Hi all Im after some advice. im not good at this type of thing. Im really sorry but this is slightly long. I brought a lighting transformer from a company online who I have used before with no issues. The transformer arrived and when fitted didnt work. I contacted the seller straight away and told them it was faulty and…
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Fedex hounding for payment
Hi I wondering if anyone can help as my daughter bought some wallpaper for her nursery cost of £175 all in with p&p from Turkey , it arrived and was delivered by Fedex , alls good nursery complete and about a month later a letter and email arrived saying she owes £700 in tax , to cut a long story short after myself getting…
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Amazon won't refund an item I returned and claims items were delivered when they were not
Dear forum, I'm turning to you in despair. Amazon have messed up a large order for me in a huge way, and I don't know what to do anymore. TL;DR Amazon won't refund an item I sent to them, and are sending me scary emails from ofm@amazon. I bought from Amazon Warehouse several sets of wireless mesh units, which come in…
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Taking a car dealer to fast track court under consumer law
I have had multiple problems with a new car I brought. It’s taken 5 weeks to repairs after the first 3 faults they stopped updating me. I asked for a full refund sent letters the citizen advice have me. Stated I rejected the car they declined and returned the car with no paperwork of work done despite requesting it many…
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Secondhand car dispute.
I bought a used Fiat 500 back in August 24. I found it through Car Guru, before purchase I checked the website it was advertised on, the MOT history and the reviews for the garage. All was good so, I went to view the vehicle. I put down a £200 deposit and asked for the car to have a new MOT before I paid the rest. The car…
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DFS Damaged Sofa
Hi All I need some advice, I had delivery of two sofas from DFS a few months ago. Whilst delivering the sofa they damaged both sofas in several places and also got marks on my wall. They paid me £200 for the property damage and said they would come and repair the sofas. The repair they've done is very bad as you cam…
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Self Service Till Checkout Cameras- Is the Close Surveillance they force on us even Legal ?
I was forced into an Aldi self checkout as they would not open a till for any of us (despite telling us when first introduced , all we had to was ask for a manned checkout till to be opened if we wanted one to use) , their was a big queue behind me waiting. I had a lot of shopping, it took me ages, I had to twice get help,…
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Credit card and PayPal
I've just ordered some varifocals from on credit card from glassesdirect.co.uk. The total is big because I've ordered 3 pairs with the intention of returning 1 or 2. They say that PayPal handles credit/debit card sales. Now glassesdirect has asked me for 2 pieces of ID to prove I am the credit card holder. This seems odd,…
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Section 75 Asking me to sell car & refund difference
Dealership had 3 chances to fix car and I dont trust to take it back and want full refund. I asked Tesco to action section 75. They have come back after one month and said collect car from dealer and sell it. They will refund difference. Is this normal or should card provider not still refund me 100? Thanks
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Solar inverter stopped working after 13 months
I had solar panels fitted 13 months ago. The inverter stopped working a couple of days. The installers have looked at it remotely but now say it needs an on-site check. They want to charge for this. What are my consumer rights in this situation? I understand as it’s more than 6 months they could insist I get the inverter…
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Holiday Homes
I received an invoice in September 24 for site fees applicable to my holiday home. If paid before 1st November they give a £100 discount. I paid this amount and received the discount. I have today received a letter saying that I still owe £250 and they have re-issued the invoice as the original stated incorrect amount. Can…
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Plumber bad workmanship
Good evening. I'm after a little advice please. Yesterday a local plumber fitted a pump to my immersion heater due to low pressure and upon turning the system back on he says the stop !!!!!! began to leak. I'm highly suspicious as these are meant to last approx 25 years and he said he could fix it for £150 but had other…
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Event Ticket Refund
If I buy a ticket to an event and now have to go for an operation so I cannot attend the event, am I entitled to a refund even if the terms of sale specify the ticket is non-refundable?
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Boots refuses refund of returned items
There have been other similar situations posted on the forum about Boots refusing to refund items returned to them and my situation is the same & as follows. Any advice how best to deal with this would be appreciated. So I purchased two aftershave gift sets for my sons in late October however as the products were much…
