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BMW Used Approved car - peeling paint
I bought an 'Approved Used Car' from my local BMW dealership in October last year (about 4 months ago) and I have noticed recently that the paint is peeling on both the front and rear bumpers. It is getting progressively worse and is now very noticeable and significant. It will almost certainly need respraying which will…
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Tesco's Canvas Photo Centre Refused a Refund Help and advice please
Hello, I hope someone could kindly help me with a problem I have had with Tescos Photo Centre I purchased a very large Canvas Print on-line on the 12 of Feb for £79.50. I picked the picture up from the Local store on the 21st after not receiving any notification to tell me it was even ready and having to go online to find…
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Feeling foolish - can you help? Gym membership
Hi - Im hoping someone maybe able to help me with some advice. I feel like a complete fool. I took out a gym membership some years back and paid via direct debt. In 2009 I contacted the gym and cancelled it by just asking them over the phone. Recently I wanted to cancel my car insurance direct debt only to realise the gym…
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Dishwasher House Fire
Hi guys, My parents woke up to the sound of the fire alarm this morning at 7am. The house was full of smoke...they ran outside immediately, they could see that the fire was in the kitchen. My Dad did a fairly dangerous thing by breaking the kitchen window from the outside with a sledgehammer and using two extinguishers to…
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Returns - my rights when using vouchers?
Hi I really hope someone can help because this is really frustrating me! I think I am going to get the news I don't want, but I will ask anyway and hopefully someone can explain. I bought goods to the value of £98.88 in the Range. I paid with £40 worth of vouchers and the remaining £58.88 went on my card. I bought three…
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Post knitting patterns on FB
Am I allowed to copy knitting patterns and put them on my Facebook craft group please
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Student consumer rights and uni fee refund
Hello all, I am a full time student and there have been lecture strikes happening frequently at my university, which means lectures are cancelled. Can a student apply for a refund for the days and lectures that are missed as a result of this? Many peers on different courses have been affected much more than I have, and we…
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Tesco Hudl
Hi, My wife bought a Hudl (October 2013) which now has a fault at the power point causing it not to charge. We called the Electrical Helpline and were told that due to the age of the item (4 months) it would have to be "swapped out" - collected at the house and replaced, as we couldn't be in when this was due to happen we…
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bank transfer charge back
Im hoping someone can help please. I recently paid by bank transfer for some items that I thought was from a company. I even paid this to what I thought was a company hf reptiles account name. After more investigation I found it to be a person. I have spoken to the banks fraud team who said because I authorized the…
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Breach of Contract?
Hi all, First of all, sorry if this is in the wrong place, please move it if so :) Anyway, I recently recieved by February bill from Utility Warehouse (for my Gas, Electric, Landline and Internet), however I've noticed that I am now being charged for geographical calls, checked my January bill, same thing, checked…
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Laser skin resurfacing problem
Im not sure which forum this belongs in. I've had two sessions of Pixel laser resurfacing and the first session was fine. The second session was almost three weeks ago but my skin hasnt quite recovered yet and my next session is due 1st of March. I can see some pigmentation on my face which wasnt there in the first place…
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Cancellation fee home insurance - not signed credit agreement
Hi all, I moved house at the end of January and rang to cancel my home insurance, the lady on the end of the phone said I would need to pay £50 upfront straight away and only then could they cancel. I couldn't pay straight away so I was going to rang back but I didn't. I waited until my next payment came out and cancelled…
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Repair work costing more than expected
A wire came loose on my guitar and needed soldering so I took it to a shop for fixing. I was told electrical work would be £36/hour (60p/minute), which was fine: it was a simple job, soldering the one wire to the connection, so it would take a small number of minutes for a novice solderer like me (if I had a soldering…
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What can I expect from 1 year warranty?
I bought a dehumidifier and it failed within the period of the one year manufacturer's warranty, as advertised on the website where I bought it. However, having paid to return it, they have only agreed to pay me 45% of the purchase price, removing the rest for the use I have had. So should I get my money back or a…
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Ebay trader phone error disaster looming
Hello everyone. So I seem to be sinking into sticky situation. I bought a Iphone 4s from a ebay seller (a reputable one - 1598225 feedback with 99% positive) Anyway the phone arrived and it was faulty. So I sent it back. They have now written and said they checked the IMEI number and it was not the phone they originally…
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Refund policy on power tools
Hi guys If this isn't in the correct section hopefully an admin member can move it, ta. Basically i bought a £300 gas nail gun about 4 weeks ago and yesterday morning it broke. After examining it I have found a tiny hairline crack on the motor shaft, I believe this is the problem. Now considering I only bought this 4 weeks…
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O2 & Facebook 'charges' for 'in game app's' that weren't purchased.
Hello Folks, Posting on behalf of my sister who has been having an ongoing headache over £80-odd quids worth of charges to a phone bill. Her contract phone is an old samsung D900 type flip phone (think old tech as opposed to 'smart'!) In a nutshell she received a bill for the above amount for these 'in game app's' that…
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Goods not rcvd, money taken
Hi, we are looking for some advice about a company who my partner seen on facebook then ordered some clothes from their website, using her debit card to the tune of £80 ish, on the 30th January. An email confirmation was sent to her and the money debited from her bank account on the 31st January. The website stated items…
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Ripped off by painter
:mad: To cut the story short.......employed a painter to paint my house before I put it on the market which he did and charged £950 which I paid in full. Upon completion he advised that the sills needed tidying stating it would be a quick job and quoted £50. As he had been decent up to then I paid him for the job and from…
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Early Exit Fee
Hi, I'm with Virgin Media and have to leave after 18 months (contract length) due to moving house. The new flat doesn't have coverage by Virgin. In December, I downgraded my TV package and upgraded my telephone package. I wasn't told that this was entering into a new contract, as I wouldn't have agreed to it. The lady I…