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Amazon account limitation going round in circles
I opened a new Amazon prime student account yesterday . I loaded gift vouchers on and encountered a problem after I bought a top up to get extra £10 . My account was limited and they asked for proof of my debit card. They want a statement relating to the card to have my name and address. I have explained I can’t as it’s a…
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Ibis free stays ripoff
If you stayed 1 stay of two nights or more you got 500 extra points, 2nd stay got you 2500 points, 3rd stay got you 3000 points . Total 6000 points will get you 2-3 nights for free. So I booked 3 stays of 2 nights. Unfortunately my phone disagreed with me and booked wrong date so I was a day late for the first stay,…
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Unknown Gift
Hi - can anyone help? I have today received a parcel that contains a new Samsung Mobile Phone and a pair of headphones and a phone case. None of these things were ordered by me. I am concerned as there is no indication as to who the sender was other than barcodes and the only way to operate the phone is to call a number -…
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LAKELAND - erroneous CHARGE applied - watch out !
I made an online purchase some weeks ago, and delivery was late! I received a despatch note via Royal Mail to advise that I had been charged £3.50 for postage/packing, for the item which is no longer available !! I telephoned their customer service dept. (after several attempts) to be advised that the charge was made as a…
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Very Account
Hi there, Does anyone have an email address for Very please? The account is in my husbands name but I can't ring them, as he's at work. A payment was due on 09 Oct, I paid £100 way before the date (25th Sept) and the payment is showing on the latest transactions. Very are sending almost daily messages by text asking for…
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Amazon to charge me for a missing return via Hermes
Hello everyone, I'm wondering if this has ever happened to anyone else.On the 27th sept I received a mobile phone from amazon for £229 I had a look at it and found it wasn't for me,So I set up a returns through amazon and did a local hermes drop off,I have done loads of these without issue amazon refunded,,but just the…
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Why do clothing companies mess about with sizes?
An annoyance rather than a problem but compounded by the fact that, at present, most shops do not allow trying on garments before purchase. You know the feeling, you buy the item in your usual size, take it home, try it on and find you're either confined in a straight jacket or enveloped in a tent. To illustrate, I…
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The Famous Grouse (Smoky Black). A grouse.
Well, at least you're given some warning on the elaborate packaging of this blended Scotch whisky: that it's smooth, peaty and aromatic. There's also the meaningless blurb of BLENDERS EDITION 1, the words conjured forth by the company's advertising agency in a design intended to look like some kind of special seal, or…
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Alstons Furniture
Hi. Wonder if anyone else is having a problem getting furniture ordered from Alstons. I ordered sofa from local furniture shop in July. Quoted 6 weeks delivery, but knew this was optimistic as online sellers of same sofa were quoting 10 weeks. Expected to have some delay due to Coronavirus. Now local shop closing down (by…
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Chinese Companies Selling on Facebook *****SCAM ALERT*****
My wife recently purchase an animatronic shark and an animatronic spider from a Facebook link attached to an impressive video, each item was $29 and purported to be from different Chinese companies. The goods took 4-6 weeks to arrive and bore no relation to the items purchased as you can see from the picture below. The…
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Plumbers scratched our
Hello, we’re renting a property and we have had plumbers come round to fit a brand new boiler system. Unfortunately they just scratched our brand new washing machine and tumble dryer. As well as chipped our paint all down our banister. We have tried to accommodate as much available space as possible. Moved out furniture…
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Virgin media missold broadband
Hi first post on this and looking for advice. I recently moved home and took my Sky contract with me but broadband speed was very poor and Sky unable to help as no better available in my area. Advised to look for alternative supplier and ask about them covering early termination fees. I rang Virgin and asked if they would…
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With whom are you trading online?
Anyone who has set up a regular Direct Debit ("DD") arrangement to make monthly payments to a utility company - which is just about everybody! - will probably have received an e-mail from a company called GoCardless Limited, sent on behalf of the supplier, keeping the bill payer informed about the progress and management…
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Passport Office
Noticed last month that my passport had run out, not that it mattered, but thought I would renew anyway. Set aside a whole day to deal with this. Went to a local Photo Booth and got a set of pics, that I am sure are not of me, but which have a reference number to use on the web. Logged onto the site and read the warnings…
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Fake Amazon Phishing Email
Last night I attempted to purchase a gift voucher on Amazon website but my purchase was declined as I forgot to update new card details on my account and within ten minutes received another email claiming to be from Amazon asking me to send in photo of front and back copies of my card along with copies of my passport and…
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Praise: Netflights
I've seen thousands of posts about shonky online travel agents - and having a flight booked with Netflights via Virgin to New York in September I was worried I'd get the same runaround as everyone else. Thankfully I needn't have worried - Netflights refunded just a couple of weeks after the travel date, in full with no…
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Misleading Puzzle magazine subscription
Last month I received a phonecall to asl of i wanted to receive a puzzle magazine for £1. When I receive it there will be information in the envelope on how to stop the subscription. I am now receiving puzzle magazines with no information in them whatsoever and cannot locate where they are from or how to stop them! I also…
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DVLA Scam Text
Received a text from DVLA who seem to be using someone's personal mobile rather than their own number! They tell me that I have a refund due because I overpaid when renewing my Road Fund Licence! Number was +447432036881 in case anyone else receives one. I blocked number and deleted the text. Be on your guard. Checking the…
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eBay - no feedback
In one or two areas of my life I am not very "money saving", I buy the latest & greatest (do haggle though) and often then sell my prior purchase on eBay. Depending on the item and the age some things hold their money very well and others you get a penny in the pound but thats ok. If I sell more than 5 items a year I'd be…
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PayPal £10 offer
I have an active PayPal account which I use regularly. I also have an old account that I haven't used in a while. My OH has an account he doesn't use. We both received emails offering £10 if we activate an offer and purchase something before the 30th. We tried with both links and it says we are not eligible. I contacted…
