Fake Amazon Phishing Email

postie113

Last night I attempted to purchase a gift voucher on Amazon website but my purchase was declined as I forgot to update new card details on my account and within ten minutes received another email claiming to be from Amazon asking me to send in photo of front and back copies of my card along with copies of my passport and as my account online was suspended I did not suspect the email.I went ahead with the copies of my card but could not find my passport so left it to the next day and when my son looked at the email he said it was a fake so had to immediately phone my bank and cancel my card.I consider myself to be savvy on scam emails but fell foul this time because of the timing I received it at So Please Be Warned

George_Michael

The timing might have been a coincidence then again it might not have been.
It would certainly be worth running antivirus and spyware checks on your computer just in case there is something nasty on there which somehow passed details of the failed transaction to someone.
I would also make sure that you change your Amazon and e-mail account passwords just to be safe.

Spank

If you get an email like that login (through your browser) to Amazon (or whatever company is in the scam) and see if it tells you your account has been suspended.

MalMonroe

Decent of you to warn us but would you REALLY expect to be asked for photos of the front and back of your card AND your passport by email in any circumstances???  Whether you had recently been dealing with amazon or not? You SHOULD suspect ANY email or text or letter or phone call that asks for those details. Photos of the back AND front of your card?? Wasn't your bank account stripped? If not, you are very lucky indeed. 

Sorry but I cannot agree that you are 'savvy' in any way whatsoever.

In fact, I'm doubting the genuineness of this post altogether.

donnac2558

I have in the past two weeks received a number of emails supposedly from Amazon about my payment.   I just click Phishing and delete.  

To be honest for me they come to the wrong email address I have with Amazon and all coming from amazon.com who I have never shopped with.   So the fake emails are doing the rounds no doubt in time for Black Friday.

forgotmyname

I use Amazon Gaming which was previously Twitch Prime and some of that had me logging into Amazon.com
rather than the .co.uk site thats normally auto login.

Blackbeard_of_Perranporth

Use 2FA to safeguard your account. 

hybernia

Am wondering how the OP's son knew it was a "fake email"??

If son is that astute, I'm surprised he didn't point out that the chances of someone being turned down by Amazon because their credit card has expired and then, a mere 10 minutes later, and by complete coincidence, being contacted by a scammer, are vanishingly small.

Unless the OP was on a fake website to begin with.

If the OP wasn't, then the existence of malware on the OP's computer comes immediately to mind. Including a keylogger. Instead of posting here, the OP would be best advised to run a thorough scan of his/her PC right now. And maybe invest in a decent Real Time malware blocker, even if it costs a few bob a month.

I have Malwarebytes Premium, purchased outright in the days before it switched to a subscription model and so the company still provides it to me free of charge, even five years later. It runs in the background  and unlike all those passive antivirus anti malware programs out there which only identify an infection after it has happened, Malwarebytes works proactively, recognising a threat before the threat has turned into an actual infection. It's also pretty good at warning if a user lands on a fake website, which is what also seems possible to have been the case here.

I have no connection with Malwarebytes other than as a long time user of its product; there may well be other anti-malware programs out there which are also proactive, rather than passive, and would help the OP to avoid a similar experience in future.

elle_may

And they are using the phone now .Had one this morning asking to press one and it will go to talk  to a account manager about  how my account been hacked. Put phone down.