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Pocket perfect designs
just a quick heads up to anyone considering ordering from this website or facebook page. I ordered and paid £29.50 for some items over 5 weeks ago. They have yet to arrive - I contacted the business owner via the online contact form to ask about progress of the order no response whatsoever - I then looked at the Facebook…
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Praise for VAX
Two year old VAX went faulty, they come with a six year warranty. Emailed VAX, after exchanging a few emails and sending copy of original invoice, new machine sent out Also received an email saying how much warranty remaining (almost four years) and expiry date Well done VAX
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Very kind rail ticket officer
We went to visit relatives on Saturday. I had bought advance day return tickets using a disabled adult card. Daftie that I am I realised on the way home that I had thrown away one of the return tickets instead of the outward one. We were already on the first train when I noticed so I went to the ticket office at the…
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Lastminute dragging heels over Quidco cashback
Have moved this over to 'Shop, don't drop' section.
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Praise for Olympic Holidays
Last weekend, we booked a 14 day holiday (online) for the end of May to Greece with Olympic Holidays. Yesterday we received a small brochure from them with an offer of £25 pp discount if we booked a package of 7 days or more during May or June. Hang on! We just have and are highly unlikely to book another. So I rang them…
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Government Gateway access
I logged into my government gateway account to submit this months VAT return and whilst logged in I decided to double check my Self Assessment status for tax/N.I. due at the end of the month, everything ok so far. I then decided to check my wife's Self assessment status so I entered her user ID and password which took me…
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Amazon prime free trial still charging them
I took out free trial from Amazon prime. I selected to cancel it after the prime trial ends. I was checking my bank today to find they have upgraded me to prime without any email alerts or even taking notice of the feature to cancel. I haven't used any of the features since my charge and I am able to cancel and get my…
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Beware bedroom world
I recently purchased a king size mattress, single bed, king mattress protector and 2 single mattresses from bedroom world. I was permitted to select the delivery day upon checkout so deliberately chose one a few weeks away to allow me time to arrange a skip and for my friend to help with the delivery. I took today off work…
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Avoid gospendit gift cards at all costs!
I was really touched when a friend gave me a gift card after I looked after her cat for a week, but it's been worse than a nightmare trying to use the card. I’ve tried several times to use it in online and after that wasn’t successful I had a horrendous experience at Tesco when progressively more senior staff members were…
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Beauty & Truth / Clinic Derma
Just a heads up that this "scam" is doing the rounds in beauty website advertising again. Mrs DoaM got sucked in by it last week, in this case for DERMAGEN iQ cream. She ordered the "free" sample, needing only to pay P+P at £2.95. Bargain eh? (not) Then she realised what she'd done and told me. Fortunately we've been…
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TV bed from Dreams
I purchased TV bed from Dreams 4 years ago and took out their 10 year guarantee. The TV mechanism has developed a fault and is not going up and down. I contacted Dreams today to be advised that the guarantee does not cover the mechanism, it only covers the mattress and bed slats etc. I feel totally let down as I was sure…
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Amazon vent and praise!
I ordered an electrical kitchen gadget from Amazon which arrived yesterday. This morning I opened the box to set it up, found that there was a draft of a handwritten letter on the guarantee sheet, then none of the components were wrapped although the bags were all stuffed in the box. No covering on the end of the plug, no…
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Praise for Boots CS
Having looked at Boots sale items, I logged in to see how many points I had on my Advantage card, as last time I did not have enough to by any item I wanted outright (you can't add cash to a points purchase). It came up as having no points, but I thought that could be because of no recent purchases, so called CS. The young…
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My ticket says £7 i was charged £12...
Just purchased a top and although the ticket said £7 and i questioned the cashier, she went to the sale rack and came back to say "all the other tops are £12 so i cant do anything. Do you still want it?" I asked "If the ticket says £7 dont you honour it? And she no. Is this true?
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Praise for Tescos
Hi, Popped into Tescos today, where I noticed that they were selling Chilli Beef and sweet and sour chicken for £3-00 combined so effectively half-price for each. I paid for both items and noticed there was no reduction. I went to customer services, who eventually honoured the price. Thanks Tescos.
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NO GUARANTEE at TESCO DIRECT
Am I the Only one who didn't know This ? :o I'm happy to be told I've got it all wrong but i cant see how. QUOTE ...Copied From the Tesco web site FAQs Q) "Do you offer guarantees and warranties? Relevancy: 94.3% Ans)Tesco Direct currently does not offer warranties on website purchases." So is it different if you go into…
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Edf!!
Just got off the phone to my sister, She has had a debt issue with EDF owing around £350 ( due to personal issues she left her work ) but is now in work again and set up a direct debit for the account for which they told her would be £93 per month to include the outstanding balance She set this up in December with first…
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Currys - terrible customer service!
I thought I'd share my frustrations following a purchase from Curry's. Here is the letter I penned to their customer services team this evening... Good evening, I am writing to you following the purchase of a fridge freezer (order number XXXXXXX and delivery reference XXXXXXX) from yourselves on 3rd January. At the time…
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Currys
Currys at it again with their Misleading Sale Two days ago I visited their web site to find a "Vax Air Lift Steerable Pet U84-AL-Pe Vacuum Cleaner" listed in their SALE as £119.99 I was somewhat surprised this morning to see this VAX increased from it`s previous Sale price of £119 to £269.99 but still with a SALE logo on…
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'scam' email
Had an email flagged up as potential scam. It was of a sexual nature inviting me to clink on a link to find more details of her!! I didn't, deleted, went into deleted, and deleted again - now gone. So beware, you may be tempted to 'click' to find out more ......
