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Yet Another Hermes Thread
Dropped off at my local shop N Scotland 0930 Thurs 10th, received Somerset 10.15 Sat 12th :T But parcel on its way to me from SE England, dropped off at shop 16.00 Tue 8th, has been with my local courier since 07.56 yesterday morning :( edit: delivered 11.15 this morniong by a right grumpy old sod !
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Hermes / Zara Dispute - HELP!
Hi All, This may be a bit of a rant, but here goes. On Monday 7th December, I had two deliveries scheduled with Hermes, one by River Island, the other by Zara. The River Island one, turned up no problem, the Zara one has gone walkabout. HERMES have said that the Parcel was delivered, It hasn't, unless its magically…
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Amazon missing package - urgent help please!!
Please read this before you think I haven't already read everything on the Amazon site and not taken any notice! I ordered two gift cards for birthday presents, next day delivery, and the next day one of them turned up fine (I have everything delivered to my work address). I waited another day but the other one is a…
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Amazon
I have never lost my temper with a call centre person before, but I have just. I ordered a Panasonic twin phone from Amazon and was delighted that the parcel arrived next day. Today, I started setting up the network, but noticed that the base was the wrong one, being from the cheaper model. Last time I had a delivery…
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Another Hermes Thread
We ordered some boots from Millets last week. Although they were tracked there was no movement on the tracking from when they were picked up so as per Hermes instructions we had to contact Millets to find out where they were. Here is Millets response: Thank you for your email. I am very sorry to say, due to lack of…
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Parcel Force deliver to a post office that's 4 miles away
A friend has sent me some Christmas presents, which was very nice of her since I hardly see her. However she sent them by Parcel Force. I didnt receive them when she said I should so I asked for the tracking code. They tried to deliver on the 3rd but no card was left so I don't know how I'm supposed to know. Later that day…
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wooden spoon award for worst big company
https://www.thisismoney.co.uk/spoon HM revenue & Customs Barclays BT Talk Talk EE NPOWER Scottish Power list compiled from complaint sent to the daily mail over this year!!
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Royal Mail failed to redeliver item five times and refuses to apologise.
I ordered a large item from an eBay seller and because I work part time knew I’d be the house until 3 on the day it was delivered. Unfortunately it didn’t come in time and I got home to a card saying delivery was attempted at 3.05 p.m. (typical…). I don’t have a car so couldn’t get the item myself but I thought I could…
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Goodbye Ancestry
After almost 20 years of Family Tree Maker - Ancestry is finally killing off the software package http://blogs.ancestry.com/ancestry/2015/12/08/ancestry-to-retire-family-tree-maker-software/ They haven't explained why they took this decision or what they are replacing it with But, the reasons are bound to be profit related…
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Nationwide free travel insurance
Just a cautionary note here for account holders with Nationwide - as I could have fallen foul of it myself in all innocence. Re the free travel insurance for holders of the FlexAccount - we get free travel insurance if paying in at least £750 per month. So - I was doing so okay and then I retired at Retirement Age. That…
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Tesco Direct problem with refund for Black Friday
I just wanted to post a warning for others. I ordered something from Tesco Direct on Black Friday, within 3 hours I had an email to say they couldn't fulfill the order. I assumed that because nothing had been dispatched etc I wouldn't get charged. However, a couple of days later I noticed that Tesco had taken the money. I…
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Vodafone Refund NIGHTMARE
Ordered a PAYG phone from Vodafone, they said it would arrive in 2-4 days. It subsequently did not arrive and I rang up to cancel the order as it was simpler to order from Amazon prime and get it guaranteed the next day (which it did). Now, one would think they would automatically refund the £135 I paid for the phone but…
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Knex UK - impressive service!
I ordered a roller coaster knex set for my son for Christmas but had read a few reviews suggesting sets were being sent out with pieces missing... Anyway I decided to check the pieces (that was a labour of love my son will never appreciate :) ) and yes some were missing. I checked the website and found the link to ordering…
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NHS tests at opticians
Took DS to Vision Express this weekend. Had his yearly NHS test as he's a glasses wearer. No new glasses that he liked in VE, so we asked for the NHS glasses voucher so we could choose glasses in another opticians. They couldn't issue the voucher as the optician who'd tested him was new to the country and didn't have the…
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Amazon rejecting honest reviews
Amazon have now rejected a couple of my reviews. I'm annoyed because they were 100% truthful. However, I suspect they've been rejected because they were negative. I wanted to warn prospective customers of things that were wrong - it's so annoying to wait for a delivery which you expect to have by the time you need it only…
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Bait and switch at Amazon . .
Anyone looking for a 3DS for xmas watch out for a naughty little bait and switch on amazon Search for a "new 3DS XL" a page comes up offering various options, including a white one for £135 Click white, click buy now with one click, and what arrives a few days later is the standard size 3DS not the XL version. Live chat to…
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Delivery to kerbside
Hi All, Here for a bit of a vent but also to see if I should complain or not.... I ordered a few new things for the house, batch, sink etc - all with different companies. All delivered OK except for the sink. Had a knock on the door and delivery guy stood there saying he had a delivery. I asked where it was and he just…
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Mitchell and Butlers Restaurants- E Mail address for complaints
I orginally posted this item in the Discussion forum but it was suggested by another contributor that I posted it in the Vents section so here it is I hope it helps Mitchell and Butlers PLC owns several chains of restaurants including All bar One, Crown Carveries, Ember Inns, Harvesters ,Sizzling Pubs, Toby Carveries and…
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Lowry theatre, great customer service
A few months ago I booked to see a show at the Lowry theatre, very pleased to get a couple of seats pretty much in the centre of 4th row of the main circle. Then last week I was told I needed hip replacement surgery, am booked in for it in Feb and then realised it would be just 3 weeks before the show. There's no way I…
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Tesco Mobile- aarrgghh!
Really taking the peesh, with lengthy delays transferring my number to a replacement SIM.. Several calls needed, differing reason given each time, and false hope.. Supposed 'goodwill' credits only covered money 'lost' on data bundles, that apparantly don't carry over.. Never mind the ££?? spent (yet to get home phone…
