wooden spoon award for worst big company

surfsister · 9 December 2015 at 5:35PM

https://www.thisismoney.co.uk/spoon

HM revenue & Customs
Barclays
BT
Talk Talk
EE
NPOWER
Scottish Power

list compiled from complaint sent to the daily mail over this year!!

surfsister · 9 December 2015 at 5:38PM

Scottish power won (lost) last year BT the year before!!

marleyboy · 9 December 2015 at 5:39PM

That was close, I almost clicked the link up until OP mentioned the DM.

tomtontom · 9 December 2015 at 7:49PM

They also have some of the largest customer bases too. Like marleyboy I'm not clicking on a DM article, but it is a bit of a non story unless it compares the complaint numbers to their number of customers.

Pollycat · 10 December 2015 at 8:01AM

Is Her Majesty's Revenue and Customs really a 'firm'?

Pennywise · 10 December 2015 at 10:04AM

Pollycat wrote: »

Is Her Majesty's Revenue and Customs really a 'firm'?

Well they insist on calling their victims "customers", which is something a business does, so, yes, they should be included as they clearly have a business>customer idea of operation.

pmduk · 10 December 2015 at 10:57AM

I reckon talktalk have that spoon well and truly licked this year!

adandem · 10 December 2015 at 2:24PM

I nominate Vodafone, they excell at being abysmal.

pendragon_arther · 11 December 2015 at 2:24AM

I can understand my bank Barclays being on the list. What a bunch of amateurs, especially when you want to sort out their stupid computer which blocks your card for no good reason 'an unusual transaction' and it takes over 30 minutes on a phone call.