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Wooden spoon award
http://www.dailymail.co.uk/news/article-1346322/TalkTalk-wins-award-worst-customer-service-2010.html Am I the only one who is with Talk talk and Santander, the two worst companies and have no problems with either of them?
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Radio Times - is anyone else hacked off with constantly late delivery?
Radio Times promise that subscribers will receive their copies no later than they go on sale in the shops. But they haven't met that promise for weeks now. Anyone else hacked off with their constant excuses? When's your copy been arriving lately? :mad:
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Thank You Argos
We've just been to Argos to pick up a TV we had reserved earlier today. The tv is still on the internet at £399.95 and when we went to pay it said it was £399.95. Luckily we had gone over to the display to look at it before we paid and the price the store had put on was £379.95. We told them the display price and they told…
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Theft from hotel room
Stayed at the Marriott in Glasgow over the New Year where unfortunately my son's new laptop was stolen from our hotel room. The hotel provides a safe in each room where our small valuables were stored but it isn't big enough to occupy a laptop. Instead it was stored in the desk drawer. We know exactly the time period the…
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sony
Does anyone have an email address for sony that I can send a complaint email to? I have the usual customer services one but would like to take this higher. It's regarding a Vaio laptop. thanks :)
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Comet leave family without heat or hot water for 10 days.
Hi, I'm new on here but just wanted to post a warning about the after care service offered by Comet. Rather than start anew, I copy & paste an email I've remitted to them which pretty much explains what's happened - the only thing I've omitted from this copy & paste are job numbers & address etc. All I can say is if you're…
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Boots.com delivery vent
Ordered items previous which were delivered badly by DHL. Left at the front door in full view of everyone passing, luckily I came home early that night - although about 4 hrs after delivery! - and we didn't go away for the weekend (no delivery date given either). Ordered the Offer of the Week from store so that otherhalf…
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Can a nursery not allow packed lunches?
A nursery has recently started to do cooked meals for the little ones which is great and something I wholly support, however some of the parents don't wish thier child to have a cooked meal for whatever reason but the nursery is not allowing these parents to bring in a lunchbox. Before the nursery started the hot meals it…
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Excellent Customer service from Meccano
Just a note to praise Meccano...bought my one a build yourself remote control robot in October...worked fine until week before Xmas, when it stopped working...and my son decided to try to change the batteries in the remote himself :o ...remote now had "spare parts". Emailed them through their website, asking where I could…
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Simplehuman bins praise
Just want to say how pleased I am with the customer service of Simplehuman. Bought one of their bins in B&Q about 18 months ago and found that the lid had started cracking around the hinges. Just on a whim I found their website and e mailed them explaining what had happened, what type of bin it was and where I purchased…
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More Amazon Prime woes... and HDNL incompetence!
Made two orders on Sunday evening, one a big pile of books for my ill and housebound mother-in-law, and three items for myself. All were dispatched yesterday. My order was sent in three separate parts (not unexpected). The nice CityLink man delivered one half an hour ago (no arguments with CL in this part of London). The…
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Royal Mail parcel delay
Amazon dropped my parcel into RM on the 4th, and they still haven't delivered it :mad: Since the 8th, it has been tracing as at my local DO: "The item is now ready for delivery." Can I do anything to make them put it in a van and bring it round? I have been to see them but they say they can't help until a delivery has been…
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Birdi's lingerie Ashburton Devon..a big Thankyou..
i felt the need to praise this little Shop in Ashburton for the level of service my wife received today, She like many other women struggle to find a Bra that fits her correctly as she is a large busted, we were recommended this shop via a friend and i have to say the service and attention is impeccable, my wife came away…
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Go Camping
Had one of their usual sale leaflets come through on 28th dec advertising their Boxing Day only sale. Have to say, because of the weather, thousands of people recieved the leaflet too late to take advantage of the offers available on the day, I have no problem with recieving the leaflet late as such, apart from the company…
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Bit Of Both - Thorntons
Ordered a family hamper before xmas, which took 10 days to turn up, phoned after about a week, delightful salesperson arranged for a replacement order to arrive within 48hrs, which did, plus he said if the first order arrived, please keep with compliments, it arrived later the same day as the 2nd order. Although I waited…
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vent= asda home delivery groceries
Against my better judgement I did this because of cashback from quidco,I usually go to Tescos a 5 minutes walk away I have been overcharged by £5.65:mad: ,4 of the items have a sell by date for tomorrow I have wasted £1.50 on the phone because they will not answer it at 5p a minute I will never ever go to ASDA again. What…
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Increase in IPT (insurance premium tax)
Just got home to find a letter from Tesco Pet Insurance to say that my monthly instalments are now increasing due to the increase in IPT, i've not changed anything on my policy and my annual premium is unchanged. I rang them to ask why they were doing this and they just kept repeating 'it's because of the increase in tax'…
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Nokia N8
Hello I recently purchased a Nokia N8 on a two year contract in November with Phones 4 U online using T-mobile. However I seem to have trouble accessing the internet via the wifi. I have tried several wireless routers but keep getting the same message. "Invalid server name". I have contacted Nokia through email twice. Each…
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Tesco
I have just found what looks like a staple in some milk that i bought from Tesco. The Tesco i bought it from is not very close and it would cost more to return the milk than the value of the milk. should i just let it go. :(
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WBC News and the Anti-Wrinkle Cream - likely scam?
After the tooth whitening scam that cost a lot of people a lot of money it seems they are at it again with a very similar sounding story here http://wbcnewsonline.com/health/skin/index1.html?c1=gb&c2=f&c3=2465&c4=4. You combine two products for 'amazing' results and just need to enter your credit card details to get your…
