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sony

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Does anyone have an email address for sony that I can send a complaint email to? I have the usual customer services one but would like to take this higher. It's regarding a Vaio laptop.

thanks
:)

Comments

  • zppp
    zppp Posts: 2,476 Forumite
    The only other method of contact is by phone or by post according to the website;

    Customer Information Centre
    Jays Close, Viables
    Basingstoke
    RG22 4SB

    or 0844846655 (on say no to 0870 020 7365 2947)

    No other email addresses I can find.
    Best Regards

    zppp :)

  • ukphd
    ukphd Posts: 82 Forumite
    zppp wrote: »
    The only other method of contact is by phone or by post according to the website;

    Customer Information Centre
    Jays Close, Viables
    Basingstoke
    RG22 4SB

    or 0844846655 (on say no to 0870 020 7365 2947)

    No other email addresses I can find.

    Thanks. I fear writing to the customer information centre may not get me very far wwith this complaint. That number is the one I've been calling but you can't get through to the Vaio support people on anything but an 0870 line. I emailed and asked them to call me back but then I was left talking to a call centre person that really couldn't deal with my issue.

    I'll try that address though - worth a go! :) thanks :)
  • loztiggy
    loztiggy Posts: 355 Forumite
    Steve Dowdle, Chief Executive [EMAIL="steve.dowdle@eu.sony.com"]steve.dowdle@eu.sony.com[/EMAIL]
  • ukphd
    ukphd Posts: 82 Forumite
    loztiggy wrote: »
    Steve Dowdle, Chief Executive [EMAIL="steve.dowdle@eu.sony.com"]steve.dowdle@eu.sony.com[/EMAIL]


    Thanks! :)
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