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Xbox live customer support. What a nightmare!
A couple days ago, I called up Xbox live because my account had been suspended (due to me not putting credit on it for 3 months). This wasn't the problem, I had my debit card to hand with plenty of funds available for what i wanted to do so all was good. What wasn't so good was the (I am assuming Indian guy) I ended up…
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Scam?? Holiday To Florida & Bahamas??
I just had a phone call, one where they ring you -answered it, said hello, no answer, then a recorded voice message kicks in- all i heard was 'congratulations you have won a free holiday to florida and bahamas, so i immediately hang up, then pick up the phone to dial 1471, to find that they are still on the phone, giving…
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Dcm Money (dcm Apex)
I used dcm over 5 years ago to help me out of debt problems on a scheme they called "The good 60", basically they promised that I would be out of debt within 60months on their programme. I was paying a management fee but i suffered that for their help. guess what happened next? 60 months comes along and I get a letter…
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Toys R Us
My brother kindly bought my daughter a fun years drum kit from Toys R Us for christmas. 3 weeks after christmas dd's little friend was round and played it a little too enthusiastically, one of the sticks went straight through the skin of one of the smaller drums. I called TRU head office on Monday and explained the…
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Bonusprint - Receipt one price - Invoice more than double!
Be careful and check your bill when using bonusprint. After a review on here I ordered 150 prints at 5p each (total £7.50). I only wanted 120 photos but it worked out a cheaper rate to make it upto 150. Postage quoted as £1.50 but at checkout it changes to £1.99 (it does mention the postage has changed so no complaints…
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Nationwide
I never use this account since I only have a basic cash card and opened it 9 years ago, anyway I get my statement today and am shocked to see a £30 unpaid direct debit charge! PLUS a note saying im getting charged This is the first I heard of this charge and considering the charge was put on my account on the 6th December…
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Leapfrog
Have just called Leapfrog as I have a Learn and Groove Activity Station and the microphone had stopped working, had a bigger problem too, I put cheap batteries in too as the rechargables were dead and they leaked all over the battery compartment and killed the whole thing. Anyhow explained this to a very nice young man…
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grrr hsbc vent
I have nobody to vent to, so please forgive me for doing here, but I need to get it out before I burst! I applied online for the HSBC credit card that gives you 4.9% on BT's until 2012. I signed the slip that came through the post, and filled in the bit that asked if I wanted to do any BT's with a yes please of £3200.…
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hawkin's bazaar - never again!
i've just managed to get my money back from the order they lost before christmas :mad: i ordered £90's worth of presents and stocking fillers in plenty of time for christmas but they lost the order and didn't let me know until someone elses parcel turned up instead of mine on the saturday before christmas day. i had to…
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ARGOS! told me "you get what you pay for"
:mad: Can't believe the conversation I've just had with Argos on the phone. I bought a mattress -' luxury firm orthopaedic', apparently, unfortunately I'm outside of the thirty days since buying it, (November), so am not guaranteed a refund. It is basically a hard springy nightmare, but they won't let me have a refund only…
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Win a holiday but hold pay £225 to get it
Win a £3760 holiday but hold on pay £225 to get it and also the cost of getting there as well is this legal it was won through m* *ff**ers and the holiday was with Cl*** Se****s.C***K. this must be eligal. do I have any any way of getting the money. Have posted the letter to trading standards. regards Lee
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Post Office Reg Mail - Undelivered
In August I forwarded my documents to my mobile phone provider to get my £60 cashback via Recorded Delivery, as I have done many times before. However, I then find that the letter hasn't been delivered and I have lost £60. I complained to RM, who said they'd written to the address where the letter was sent and have rec'd…
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Is this the bootom of the barrel?
I've just seen an advert on TV from a company called "Kidzclaims" They want people who's children have have accidents or slips or falls to put claims in if you feel it was not their own fault. Now I'm not advocating that anyone deliberately harm kids, but come on, children fall over all the time, and its hardly ever their…
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Item failing 13 months after purchase
Hi all I bought an espresso coffee machine for about £150 in December 2006 and it was delivered just prior to Xmas 2006. With it came a form from the UK distributor (not the shop) saying "fill this in and you get a two year warrantee". The item has now failed and the distributor say they no longer stock spares of the…
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Sharp lCD TV Problem - REFUND?
Hi Guys and Gals, I recently purchased an 42" tv from Sharp, It is now a month old and I am getting problems with losing the picture input every now and then. It is getting progressively worse. Sharp have offered to send out an engineer to sort the problem. Where do I stand in asking for a full refund, as I have seen on…
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Nectar Credit Card
I took this out to get extra Nectar points wherever possible of course. I went to get petrol at my local BP (part of Nectar remember) last night, went to pay with it and was told "we don't take American Express" which the Nectar credit card is. Anyone else had this problem ? Grrr !
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It's a wrap
I bought a steam mop a few days ago from their on line store and it arrived two days later - which I thought was pretty darn quick for an item bought via a television advertisement. Unfortunately the stopper for the water tank was missing. Since I wanted to sort this out quickly I phoned rather than using the email link. I…
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Gym Membership "cooling off"?
This isn't actually a "vent" yet but couldn't find anywhere else to put it. On Monday evening I went to a local gym to pick up a friend. Whilst waiting I enquired about membership and made an appointment for a show around the next day. Anyway about 10 mins later the guy said he had time then so he showed me round. Although…
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Unsolicited goods?
A little bit complex this, I'll try and keep it simple. Last November, I ordered about £100 of parts for my mountain bike from a reputable online supplier (due to an unlucky ride where lots of things got broken). I paid for the order with Paypal. A day later, the online retailer - not me cancelled my Paypal payment,…
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AGH!! ELC charged me 3x...
I placed an order with ELC earlier this evening for £120. The first two times with the same card came up with an error msg to do with the card. I ordered it using another card but I've just checked my account for the first card and the available balance has just dropped by £240. It wasn't like that at 3pm this afternoon…
