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Quote compared to actual price laws?
Hi all, I am having to take my dog to a vets I am not keen on, as they have been quite poor. I phoned to ask how much specific vaccinations would cost as we are exporting our dog to Australia. They went to check and phoned me back to say they would be £30. When my hubbie had them done they charged £51. Apparently, even…
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Maplin MailOrder Charged-Order not sent
I place an order with Maplin elctronics online for one item at £49.99 with eight in stock. Paid by credit card and waited. Email confirmation of order then two days later confirmation of goods dispatched then waited. Two more days no goods and received a credit note. Checked credit card statement money had be taken . When…
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poor service
I ordered two items from sportscentredirect and paid via paypal in October.The items were in stock and should have been dispatched within 5 days.After a week of not receiving anything I contacted the company and they assured me order was on its way.Since then I have contacted them five times requesting a refund and each…
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CD-Wow trying to take money from my bank account
Odd one this. Just checked my online banking and CD-Wow have removed and replaced just over £80 from my account on the same day. I havn't ordered anything from them for ages. End result is nothing lost but its a bit strange and perhaps worth the look for others. Can think of no reason why they would do this. Going to…
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Amazon-useless
Ordered an item from amazon and pain over £7 express delivery. Expected arrival date was the 21st Dec. On the 21st I checked the website, expected delivery 24th. Got an email from them this morning, expected delivery 18th of january to 5th of february!!!! Thanks Amazon, I'll let my nephew know that Santa has changed…
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Wilkinson Plus excellent customer service!
Evening everyone I placed an order with Wilkinson Plus on the 14/12/07 for a Wii pack at £169.99 plus delivery. Delivery was due on the following Tuesday. Tuesday came and went and no delivery, they blamed it on the courier and would investigate but in the meantime they would send out another and it was due to arrive…
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Amazon Delivery Gone Astray via Home Delivery Network - need help urgently
Have been waiting in today for a delivery from Amazon (postman pat large set) which according to their tracking was despatched to Home Delivery Network on the 19th. Have just checked HD networks site as parcel never showed up and according to their records, it showed up at my local depot (Norwich) but they were unable to…
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Amazon homepage targeted ADS
Every time I go to Amazon it shows me things I've recently looked at, and similar items to that I've bought etc. Problem is these are motly Christmas presents. I guess I could look for and kill a cookie or two, and I know I can click on the "not me" option, but is there an option within ones Amazon account to permanantly…
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TomTom One 3rd edition batch fault
The one in the green box. There is a duff batch of several thousand of these units with what is called the "White Screen' fault. I don't know if any have these have been sold in the UK but they are causing the makers a big headache in the USA where I bought mine. They work first time out the box, but the second and…
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Lottery Fradulent mail, How to tackle these?
Hi! Friends, Please find the below cp'ed Fradulent mail, there after post your reply how best we can tackel the creator of these eMails. ===================================================== Always giving you extra CLIENT(Mr. xyz/Ms abc etc.) DATE : 22th December, 2007 ONWARD TRANSFER - 850,000.00 USD (Eight Hundred And…
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Laptop
I bought a laptop from Currys 19 days ago. I've had a few problems with it such as computer freezing during dvd playback, error messages. I was told if I'd opened the box and used the laptop I couldn't return the laptop at all. Is that completely true?
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Travelstyle Tours have let my Mum down!!!
My Mum (who's 75) loved the Andrew Lloyd Webber series Any Dream Will Do and really wanted to see Lee Mead as Joseph. In early August she booked 2 tickets for the show, coach travel and 1 night's accommodation with Travelstyle for late January 2008. She paid a deposit at the time and then the balance at the end of…
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Lakeland - Is this right?
I have just contacted Lakeland regarding an order that was due to be delivered today but failed to arrive and was just told that they would refund the order and when the order arrives I can keep it with their compliments. Now that is good service but especially as my order was over £30! If this is right then great service,…
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Cast in Style
Just wanted to highly recommend this company http://www.castinstyle.co.uk they make clothes airers and all sorts of yummy things. I ordered a clothes airer and it was delivered the next day - not only that we got a free gift a lovelly Christmas trivet. A gentleman from the council fitted the airer for us the next day and…
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Easyishop - not returning emails!
Hi, I bought an ipod alarm clock from Easyishop. http://www.easyishop.co.uk/ The display screen was really faint, so i contacted them, and they told me to complete a returns form and send back. Since then, i have tracked the package so i know it has been delivered back to them, but they have not confirmed this or sent a…
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Mango book club
I have been a member of Mango for about a year or more. I have never had any problems until now. I have tried to cancel this membership as I don't find the books to be any cheaper, infact they are cheaper at any supermarket as you don't have to include p&p. But they keep sending the newsletter to me. You have to decline…
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Consumer Law should be changed
The law should be changed so companies dont charge for items until they have been dispatched to the customer. many people have found out on this board that they have ordered something from either argos, curries, john lewis and others, been charged for the item despite the fact its not in stock and may never come in stock…
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The Hut
Ordered a CD + DVD about a week ago, was a special Austrailian import requested for xmas. They said 4 days to order, and I said ok, as everywhere else said 6-8 weeks. Of course, 4 days later it wasn't delivered by the supplier, and they sent me an apology saying it was being chased, but no longer guaranteed for xmas. A few…
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Advanced MP3 Players
I bought several items from this company & I have to say that their customer service is outstanding!! My order was quite complicated & there were items coming direct from the suppliers. The supplier's courier company were quite difficult & trying to charge me money for getting a delivery time from them. AMP3's customer…
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John Lewis Will Not Ruin Grandsons Christmas But they Nearly Did
On Monday just gone I ordered a Lego set online for my Grandson for Christmas, had a nice email from them confirming order telling me on Thursday it would arrive, on Thursday another nice email saying it was arriving that day, yesterday. Call from Reception, your parcel is here, Wow, this service was definitely up to…
