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Lovehoney!
After great difficulties with Royal Mail, these guys were really great. I wasn't in to receive the parcel when it was originally delivered, so I arranged a re-delivery. It didn't show up the second time around, and no one at Royal Mail would tell me what was going on. I contacted LoveHoney by email and got a response…
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annoying ebay seller
A few days ago i won a satellite reciever on ebay for £123 its one month old I know the seller will of paid over £200 for it so bargin I thought, but hes refusing to send it now saying its now damaged and he could not end the auction now my gut feeling is he just dosnt want to send it that cheap ive asked him what the…
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Ridiculous labelling
This may or may not be in the correct forum but I have just bought a large jar of pickled gherkins from Lidl and I have been reading the label. It is printed as usual in about twenty different languages but the English version is different to the others. It says that "once opened, please refrigerate and consume withing…
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Not impressed with Strawberrynet
I ordered some facial cream from strawberrynet (http://uk.strawberrynet.com/main.aspx?region=UK). I selected from their UK site & placed my order which was shown in £. The next day I received a cancellation email from them as they no longer stock the product. The next day my credit card was charged £20.18 but they charged…
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kettering general hospital - audiology
Praise for nhs for a change - it only took 3 months from the date I saw the specialist to be put on the waiting list for a hearing aid - to have tests, treatment for one ear and get aid for the other ear................instead of the 18 months originally adviced..................brilliant...........now where is the volume…
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Phoning HSBC
HSBC blokey: Hello Miss Birks my name is XXXX how can i help you. Me: I need a new credit card as I've snapped mine by sitting on it. HSBC blokey: How may I help. Me: Eh? I need a new credit card. HSBC blokey: Has it been lost or stolen? Me: I've managed to snap it in half by sitting on it. HSBC blokey: Has it been lost or…
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Lakeland
Well, today Lakeland have far, far exceeded our expectations. We purchased a 'bread keeper' with cutting guide from them for our home made bread (in an effort to make it last longer than a few hours!). We were pleased with the design, and the guide was great for helping me to cut straight slices. However after a couple of…
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grrr @ couriers
this happens all the time to me. i take the day off to wait for a parcel i ordered off the internet. i check the status first thing in the morning to check it's coming.... Date Depot Action Reason 16/04/2007 00:00:00 Customer Parcel Data Received 18/04/2007 19:55:41 Sort Centre - Droitwich Spa Sorted 19/04/2007 00:48:10…
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Tesco's won't reply to my complaint
I had some groceries delivered on Monday night and after the driver left I phoned customer services to complain - the lady said she will contact the local store and get a manager to ring me within the hour. (Basically, the driver had REALLY bad attitude and when I was unpacking my food i found all the frozen stuff had…
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Planning Application
Not sure if this is the right board, but here goes. Tesco's have just applied for planning permission to put up a tesco metro right across the road from my house. When I say across the road I do mean directly across. Currently it is a car park which used to service a couple of local shops but these closed down when a Tesco…
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Bought a used car, is the fault a fault!?
Hi, i bought a car from an independant dealer that had (what i think is a fault, buit the garage dont),that should not occur in a 4 yr old car. Basically within 24 hours of collecting the vehicle, i noticed (or confirmed i wasnt mad) that the Glow Plug, engine Management and ESP warning lights were not coming on when i…
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broken PSP from Argos
I bought a PSP from argos yesterday, took it home, removed the packaging, plugged it in to charge then turned it on. Only to find an absolutely massive crack in the screen. :mad: :mad: :mad: So today I took it back to argos and was told that they need to get in touch with their warehouse team prior to any replacement being…
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Land of Leather - Faulty Sofa
I don't know if anyone can relate to this.....? Bought a lovely brown leather sofa from Land of Leather in August last year. We noticed around Christmas that there were patches of orange appearing under the brown. We contacted Customer Services who sent someone out, who did a report, bla bla. Anyway, I recieved a phonecall…
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virgin central charges be aware!
my girlfriend has just received her virgin central bill only to find it included nearly £30 of extra charges for watching virgin central programmes,mainly the Alias series.There is no mention of costs as it just says subscribed.Just thought others should be made aware as if you watch a lot of tv on demand you may get…
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Studio 64 "winner" non refunable deposit
Hi My daughter was phoned on Monday 16 April following a street survey. She was told she had been lucky to win a Studio 64 (https://www.studio64ltd.com) makeover in London - we live in Reading! She parted with two deposits of £40 each (£80.00 total) from her Maestro card over the phone. She received a voucher and receipt…
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Ive just won the Euro lottery!!!!!!!!
just had a email..... Attention: Winner, Congratulations to you as we bring to your notice the result of Euromillion Loteria Español 2007 promotions.We are happy to inform you that your email address have emerged a winner of Five hundred and fifty thousand euro(550, 000.00)Euros. NOTE: to file for your claim, please…
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Screwfix Direct
I bought goods from screwfix online when opening the box one of the tins was leaking it ruined my carpet,I rang them twice and emailed them I was told to get two estimates for the carpet which I did and sent them to them,I got a letter this morning saying Screwfix Direct are not going to replace the carpet as it was bought…
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Turf laid last summer now bald
I had new Turf laid last summer. It is now covered in bald patches. I have contacted the firm that laid it, (a local firm established 1966.) They just said it must be because I didn't water it enough!! I offered to send them my water meter bill for that quarter!! Any ideas where I stand on this and what I should do next?…
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Dabs.com
Has anybody ordered anything from Dabs recently. My son (25 years old) ordered an additional hard disk at the weekend. I check his e-mails while he is at work and was astonished to find that A&L had declined to accept his card for payment. In the evening he refilled in the form on the Dabs website which held his details…
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Sky TV package. Fraudulent mis-selling
I recently moved house and found no TV aeriel in the main "playroom" where I will spend all my days with my baby. I got BT installed, and wanted to get some sort of TV in the playroom. In a few months I will take my custom to the Utility warehouse for my phone line and broadband, so wanted a short contract broadband…
