Dabs.com

CarolTheExtra

Has anybody ordered anything from Dabs recently. My son (25 years old) ordered an additional hard disk at the weekend. I check his e-mails while he is at work and was astonished to find that A&L had declined to accept his card for payment. In the evening he refilled in the form on the Dabs website which held his details and thought the problem was rectified because the security number was not inserted. He thought everything would then be fine.
Today I checked his e-mails and again the bank have refused his card. I contacted him at work and he went to A&L branch and found out that all banks have been told to do the same regarding Dabs. Does anybody know anything about all this please.

Heinz

BT bought the company a year ago - according to THIS BBC report.

gardiner_2

i have orderd before from them with no probs,they were really gd to tell the truth
but i never new they were bought by bt

tylerboyo

Sorry to be rude, but what really gets me, is why you are checking your sons emails, when hes 25?
I'm 19, have been using the internet for at least 7years, and always keep my passwords and users private, if i knew my parents were checking my emails, i would be very annoyed.

CarolTheExtra

I only check his e-mails because he asked me to because he does not have time and the interest to look through all the junk e-mails and anyway this is not relevant to what I posted. Stupid me for saying his age which was not at all relevant.

Still cannot get to the bottom of all this. A&L still refusing to pay. Thanks Heinz for mentioning that Dabs are part of BT which we already knew but which makes it all the more mysterious. Have had a "live chat" with Dabs and they said they have no issues with payments.

Uniscots97

I had the same issue with Dabs using an A&L credit card. Mine told me they thought it was fraud (?) and so refused the payment. I ended up having to use my debit card instead.

CarolTheExtra

Thanks Unixgirluk. Strange, this was a debit card and we are thinking of trying again with my credit card. Will be discussing what to do later.

changkra

My son used to use Dabs, but no longer now. He says, in his opinion, that they can be a nightmare to deal with and over priced too. Ask your son to have a look at https://www.scan.co.uk We actually live not far from both Dabs and Scan but would only buy from Scan as they are far cheaper much easier to deal with and very knowledgeable too.

As for other posters comment on here, i actually open my sons post for him if he asks me to do so, especially if he is out of this country, if i didn't his mobile and visa bills wouldn't be paid. He has also on the odd occasion asked me to pick up any important e mails he is waiting on and phoned him as soon as its come in. My son is 23.

ictmad

used dabs once,never again,there postage charges to the highlnads of scotland are daylight robbery so there not getting my buisness